We were planning on visiting a few stores on Queen West for our epic glasses hunt, but the first…read moreone on our list made all of the others unnecessary! Gigi truly deserves a raise! She's super friendly, funny, and not pushy at all. And yes, the great prices and the current sale on glasses definitely helped, too. I'll happily recommend this shop to others!

Very kmowledgeable and friendly sales staff. Great selection of models and very kind optometrists…read more It is GTA-based so worth shopping there.

Went in to this shop on Sunday in the Distillery district and to see if I could get my sunglasses…read morefixed, no appointment and they couldn't have been more helpful. glasses good as new in an instant. thank you! Great service, great staff.

I've been waiting to purchase glasses for some time. I chose Spectacle for their gorgeous selection…read moreof classic and dynamic frames. Spectacle is one of the top optical places in the city for cool frames. Erin helped to style my look and explain the different lenses and associated prices. As you know, prescription glasses aren't cheap and the economy is terrible so I really relied on Erin's ability to find me the best lenses for a reasonable price. I'm so happy with my glasses!! Funky frames and excellent service top to bottom from Erin! I can't wait to get a second pair!

Received replacement contact lenses due to my current ones being ripped. I am from Florida and am…read moreup here for an event and this was an urgent matter! Joyce was super kind and helpful and I would definitely recommend this place to anyone in the area. The store was clean, modern and had tons of eyewear. Thank you Joyce and Quality Optical!

Amazing place! I was looking for a good optometrist for years with a store selling a large number…read moreof eyeglasses. I found it! The optometrist is amazing: she did a full and professional eye exam, she took her time with a very caring approach and explained me everything she was doing. Then the staff made me very comfortable, took the time to check different models of frame and eyeglasses. The store is huge, way bigger than the eyeglasses store I went before. They got many models and famous brand and some frames are even as low as 200$. I highly recommend this place!

Great selection of stylish frames. Service is attentive and friendly offering good advice and…read morerecommendations. Glasses are more than simply how the frame looks on you and Monica was thorough in explaining the quality of the lenses. After two days, I couldn't be happier with the fit, style, comfort and clear vision. Delivery was speedy as well.

3 Words: 1) Rude 2)…read moreUnprofessional 3) Messy This has been the worst experience I've had with any professional business. From the moment I walked in, the office was littered and had used tissues. Monica has been extremely unprofessional by raising her voice, getting frustrated and yelling when I ask questions, and asking me to leave/come back a different time after I'd confirmed my appointment due to a scheduling conflict When I ask for my contact lens information after the appointment, they have told me that my information is "hard to find" and that they will call back. When I ask why it's hard to find, they tell me they're busy and they will call back. Literally, while speaking to them, they will cut you off and just say bye on the telephone. I've been told THREE different answers when asking for my contact lens information: 1) It's complicated.. we will need time to find it 2) Sure, I'll send it to you in 10 minutes- they did not 3) I will "try my best" to find it I feel like I had to beg to get my contact lens information. As soon as they got paid by me, the "customer service" was gone. I will never return. I have had a horrible experience with this place. Its cheap for a reason I guess.

Phenomenal service!…read more This place is family owned and they take pride in their work. They will inform, educate and assist you with all your needs. They also directly deal with your insurance company so you don't have to do any of the paper work etc. I highly recommend this place as there fees are amazing in comparison to other places including the big brand stores. Also, they have speedy service. Drop off on Friday and is back from the lab on Monday for pick up. Thank you!!! You are all wonderful to work with. I will definitely be back.

Excellent selection and competitive prices, but the best part is they do quality work and offer…read moreexceptional customer service. I have been a customer for a few years now and they have done great work every time I needed new glasses or repairs. Highly recommend!

Having been resided in East York for 57 years before it was amalgamated into new City of Toronto in…read more1998, my wife and I have used several Optical Stores, staying with a store that provides us not only reliable lens and frames but also good service. The last optical store we used was in Scarborough Town Centre, quite far from our place. When our family optician moved out of Toronto, my family eye doctor (Ophthalmologist) recommended Scarborough Scarboro Optical Ltd. in late 2019. From that time on, we've been extremely satisfied with its products and services, preferring not to use Costco's optical store, despite the latter is even much closer to our place and accessible by public transit. Why? For two major reasons. In the past, we had our eyes examined by an optometrist before taking the prescription to our optical store for new glasses. Scarboro Optical has its own optometrist located onsite (by appointment). And Dr. Bejan is not an ordinary optometrist. He's also a highly qualified eye doctor. In essence, I've been receiving regular monitoring of my eye health from two eye doctors. In the past, I'd been paying the cost of Digital Retinal Imaging Tests from my optometrist to assess the inside health of my eyes not covered by OHIP. Dr. Bejan performs similar test to detect presence of glaucoma, cataract and age-related macular degeneration (AMD) for free! We've been receiving excellent optician services even from its owner Joanna when she was still working as a senior optician. From the start, we're extremely satisfied with Atosa's services. Not only Atosa is a very knowledgeable optician, but we receive from her the following services more than what we expected: * Very friendly, warm and courteous yet has proven to do everything within her power to make us happy. * She would recommend lenses features beyond prescribed by their optometrist, to be comfortable using new glasses. * While I've got good vision insurance coverage from my previous employer, she never pressures us to buy expensive frames. Their prices are already competitive and always receives special discounts but still would tell us we don't need some features for our multiple prescribed glasses needed (bifocals, computer/reading and sunglasses). * She would tell us which of our old frames could be reused to save on costs. * She would submit our vision claims online to my insurance carrier, thereby receiving my refunds before we pay Scarboro Optical when we pick up our new glasses. * She would efficiently test, adjust and clean our glasses any time we drop by the store with a smile. It's for these reasons why we highly recommend Scarboro Optical products and services.

My whole family are customes at Scarboro Optical since it opened. We alwasy receive great service…read moreand advise. They never push expensive frames on you but recommend quality. They als stand by their service and products. Most of my frames last over 5 years and often they are able to get spare pieces if needed. definitelly recommed.

I will wear my glasses till I can no longer glue them back together. I dread picking out new…read moreglasses because of all the available choices and am never sure what looks good on me. It takes me years before I decide to get new glasses. An amazing Groupon and a high Yelp rating led me here. You may have difficulty finding this place because of lack of signage but your efforts will surely be rewarded. As you enter the plaza (it's in the same plaza as Tim Horton's) look to your left and look for unit 222. Large store with lots of choices, a comfy couch for those who have to wait for the shopper to make up their minds, and lovely staff who are patient and accommodating. Nicole was such a great helper. She ask what I was looking for, notified me of all their sales, went over all the available options and prices, discussed the most cost efficient package for my situation, and gave me pointers on what to look out for when choosing glasses. She was patient and never pushy. I decided on a stylish pair of designer glasses that fit into my budget. The experience was quick and painless and rather pleasant due to Nicole's professionalism and warm personality. I would definitely come back and recommend this place to all my friends. TIPS: - Bring someone along who has good fashion sense to help you pick out your glasses. - Take pictures of you wearing the glasses instead of completely relying on the mirrors, believe me, it does make a difference. - Communicate with the salesperson on your likes, wants, limitations and needs.

So glad I decided to come here after finding this place on google! From the moment I walked through…read morethe door, Justin was so helpful and answered all my questions. The store felt clean and they took all covid safety precautions, including making sure all glasses were sanitized after being touched. Justin helped to work around my insurance budget and they even do direct billing. I'm thoroughly happy with the service they provided today and will recommend them to my friends and family.

I have known Gary and George for quite some time and have bought many pairs of glasses from them…read more Recently, I have suffered some issues with my eyes, and they have stepped up to the plate to assist me with this matter. This is a well-deserved review for years of great customer service for both Gary and George. If you have a problem with your glasses, all you have to do is take them in, and they will deal with it free of charge. they carry the best lines available and the selection is excellent , thank you to modern optical !!

My hubby and I go to Modern Optical because they are the best!!! Gary and George are extremely…read morefriendly and helpful. Service is fast and done right the first time! Definitely recommend to all in need of some new specs!