Both Frank and Sarah went above and beyond getting me a policy only $7 over what my original…read morepremium payment i had with Progressive on my current policy. Progressive paid two suspected fraudulent bodily injury claims without any type of fraud investion which i repeatedly requested they do. I had a BUMP WITH A Toyota Tundra 2026 truck that had no damage to the bumper whatsoever and the only damage to my 2016 Ford Focus was a 2 inch cosmetic crack just below my hood. Both vehicles were rolling less than 1 mile an hour. The very next day after the BUMP BOTH CLAIMANTS FILED NOT ONLY BODILY INJURY CLSIM BUT ALSO FILED A FRIVOLOUS ABSURD PROPERTY DAMAGE CLAIM. The fraudulent claims were never investigated by the anti fraud unit which i repeatedly requested be done. Progressive paid both the suspected fraudulent bodily injury claims for small amounts at nuisance value and quickly closed the claims with $0 paid on the property damage claim cuz no photos were ever produced showing damage to the bumper cuz there was NO DAMAGE. So i ended up with a MULTI-INJURY AT FAULT ACCIDENT ON MY CLUE Report which grossly misstates why the suspected fraudulent i juries were paid in small amount at nuisance value and no fraud investigation was never done. Progressive then doubled my premium from $101 a month to $220 a month because of how the accident info was categorized on my CLUE Report. I contacted Central Plains independent insurance agency and sent them a long text about what Progressive did and asked them for help getting me a lower premium and explained all of it to them. Frank and Sarah went over and beyond to get me the lowest premium they possible could and even discussed the situation to the underwriter explained the position Progressive put me in by grossly misstated why the suspected fraudulent injury claim got paid. Frank and Sarah did their very best to get me a premium monthly payment only $7 dollars over the $101 i had been paying before Progressive threw me under the bus. I am so grateful for them helping me and all the work they did to get me the lowest premium possible. They actually care about helping new clients and i appreciate their best effort. They are fantastic and have taken a big stressful situation i was put in and saved me. Highly recommended excellent kind and compassionate help. I could not be happier than i am about all their help. They are Rockstars!

I am very disappointed by the policy I purchased from Kara. She failed to inform me about several…read moreimportant things. I switched over to this agency because I relayed on their knowledge of insurance plans...that was a mistake. Although Kara was nice, she did not do me any favors with what she sold me

Friendly, helpful, and extremely thorough staff…read more Wonderful, honest, caring, locally owned family business. Strongly recommended for ALL your insurance needs.

Lien was super quick and professional in my assessment for the best insurance. Would 100% recommend…read moreany business to work with her.

Best customer service ever!!!…read more I have been with State Farm Insurance for about 4 years. I tried many other insurance companies and have not had very good luck. In July of 2017, I went through a major claim on a lightning strike on my house that caused tens of thousands of dollars in damage. State Farm Insurance handled it with ease, minimizing my worry, and putting my house back together better than ever. They made the entire process so easy and allowed my family to continue to enjoy the summer break. Courtney is a honest, loyal and a dependable agent and even more so, a friend to her customers. She is very knowledgeable about all of your insurance needs and treats you like family rather than a number. Edmond and the surrounding areas have gained a true asset to their community and to the State Farm Brand!! She's a rockstar agent!

I highly recommend this business. Natalia was an excellent Agent. She is the best.!!! She took care…read moreof all ours doubts and guide us with several options and recommendations. Definitely she shows patience and professionalism. We got a better rate for my cars. Definitely it was beyond my expectations. Contact Natalia if you truly need help with the crazy insurance world.

Matt's office has always been very nice. It is the State Farm company in general that sucks. They…read morewant your money until they have to pay a claim. Then, they cancel your policy.

Lauren was great to work with. We had a lot of questions & she was patient and answered them all…read more We felt really confident working with her through the process. Highly recommend!