Be careful signing a lease with them. While some things are on us as tenants, there's a ton of issues we ran into during our year long lease with this company. There's about a million small fees, including but not limited to: A fee every time HOA sends a letter (whether or not you are in violation), a fee to submit a maintenance request (and if you're the "cause" for this request, they will charge you more. Thankfully never happened to us), and admin fees on top of your rent. Now, admittedly we neglected to send in our move out notice on time. This was after we were sent a letter stating the home owner wanted to sign another years lease with us, but we refused and never signed. We were moved into a month-by-month agreement before we even realized it. This is stated in all of their leases, so we are at fault on this. Due to this, we have relinquished our security deposit. During our tenancy, the electrical issues were insane. Power went out frequently due to the neighborhood and house wiring, something we could never have been aware of before moving in. The entire home surged during a storm I was unfortunate to be working during, which shorted not only our lights but many of our electronics. The home's AC unit is weirdly wired directly into the thermostat. There's no way to even "power on" the AC unit or fan if the thermostat goes out, which is exactly what happened to us. The storm surge fried the thermostat. We submitted a maintenance request immediately, it took them several days to schedule a visit from a contractor, even after expressing we had an older cat, a toddler, and myself (with heat related medical issues.) Apparently it's not an emergency for an AC unit to go out in Texas, even if the inside of the home is reading over 90°. After several days, a response and now two different contractors are coming to our home for whatever reason, one from the agency and the other from the home owner. Home owner's contractor got not only all our burnt out lights taken care of, but replaced the thermostat and got the AC working. The agency's contractors? They barely took a look around before saying they'd have to replace the outside unit and would be back with prices. We informed them second the home owner's contractor fixed everything to avoid them coming back and replacing something they didn't need to touch. Our electricity bill went through the roof that month. We received several HOA violation fees despite resolving the issues, but as mentioned before, this is due to that random fee for receiving ANY letter from HOA. We made several attempts to contact the agency, only to be ignored for several days or be met with passive responses. (I admittedly got to the point where I began responding to the with the same energy. A shame because things started well with them.) Fast forward a month after we moved out. We already knew we wouldn't get our deposit back since we technically broke lease, that's not the problem. We are being charged for damages previously reported at move in. I've been back and forth with Maria in the maintenance department regarding this. I sent her the move in conditions packet, in which I received a reply back stating that "We have consulted with the leasing department and have no record of receiving the move-in condition email." Ridiculous to read, mind you, because I pored over that house from top to bottom for any damages before I would let even my fiance step foot into the home. I provided screenshot proof that Kara in the office did receive the packet and even responded to my email regarding it. Not sure where things will go now, as Maria and my fiance spoke on the phone. She's supposedly sending the packet to the home owner to attempt to revise the damages we are being charged for, but based on the other reviews I've been seeing, I'm doubtful anything will change. Proceed with caution with this company. They are not ABSOLUTELY terrible (hence the 2 stars) but I would definitely not recommend leasing any property under their management unless you want the headache of being charged for ridiculous things, waiting longer than necessary times for maintenance, and them "losing" documentation that would otherwise benefit you as the tenant. I'd say the headache isn't worth it, you'd be better off finding a private homeowner to lease from if you're looking at houses. read more

The staff is efficient and professional. Thr office is clean and offers a nice atmosphere.

if I could leave no stars I would. This company is not who you want to work with. They had me apply for a home, I met all the qualifications and they sent me an approval letter and gladly took my cash security deposit. Despite having my kids names and DOBs they withdrew my application via TEXT MESSAGE stating the landlord didn't want us to move in as they were afraid my kids would mess up the home. Not to mention, I agreed to accept the home with a cracked window and other minor problems that could have been overlooked. The company doesn't respond to emails in a timely manner and it took days for them to return my security deposit that I had to drive over an hour to pick up. even though they say this was a decision from the landlord they should have made sure this was okay BEFORE I got an approval letter and paid thousands of dollars. Do not be fooled by the 4/5 star reviews. They have a "promo" going on and offer Chick Fil A gift cards to people who will leave lies just for free food. read more

Hello Reader, Please brace yourself for this series of unfortunate events with 360. The 1-star review is actually adding more value than they deserve. Zero and negative stars would be more accurate. I am 30 days from fulfilling my one-year contract with them and it has been problems since day one. They rushed us to turn on utilities only for the garage roof to fall in due to a rupture pipe plus the water heater was nonfunctional. If that doesn't sound terrible enough, their maintenance staff broke into our house within a week of moving in and the primary bathroom's pipe ruptured following the garage roof. Meaning, we paid for a house that we couldn't even use for weeks. Wait there is more, they informed a locksmith to come change our locks without informing us and he had full access to our home without us being present. Next, the fridge blew out then the stove gave out. Not to mention all the appliances were in a deplorable condition and they refused to remove anything. They constantly lacked accountability and blamed the property owner for the poor value they were offering tenants. Any home that says "Wayne Comer" run, quickly away. Kara, the leasing agent is passive aggressive and condescending with her support of the tenants. Their contract is a trap and includes ridiculous terms that no other property management has so you don't even realize the trap. There are admin fees on top of the rent that they don't mention until you are approved, their late fee comes with a percentage of your rent, paying separately comes with an additional charge and they will keep any additional rent that is paid rather than add it as a credit. If they are called out on collecting extra money, they will blame you. It would be great to sign a contract with a strict property management that is able to show accountability, but this company does not even provide a valuable service that aligns with their strictness. Their contractors are low quality, and some were obvious drug users. Due to constant complaints received by me, their tenant the owner refused to take a percentage off of the rent due to "spent so much already for our move in." As if we are responsible for the lack of upkeep he had on his property. Phew! There is so much more to add, but the final disgusting thing I want to mention is an HOA violation. They gave us a final notice from an HOA violation and included a fee on our ledger. This notice was never given to us directly from the HOA because all of the letters get sent directly to 360, yet they wanted us to pay the fine. When I contacted the HOA directly, they informed me that there was no outstanding balance because they removed the fine for compliance. Following that, the owner asked us to use our funds to fulfill the HOA requirement for the lawn despite us moving in with a patchy yard. This led me to believe that they are scamming their tenants and trying to squeeze as much money from us as possible as if we are their solution to owning bad investment properties. All in all, this house was in Greenspoint and listed as $1650 per month. Each month they have us paying $1695 due to a mandatory admin fee. Upon renewal, the owner was asking us to pay an additional $200 to penalize us for the maintenance we requested to have throughout the contract to make this property livable. Today I received an email that I have to have a lockbox on my door for 30 days for showings. In the event there is a disruption to the showings, our entire deposit will be forfeited, and any cancelled showings will be a $50 charge. Y'all, I wish I was making this up. After digesting this review and you want to continue, you need a 72 hour hold not a rental application. Fun Fact: Oh, they offer $15 gift cards for 5-star reviews at the beginning of your leasing contract. read more

This company is a scam! Avoid this company be aware do your research! They have horrible customer service and unprofessional!

Simply coming on help to further my review on this company, google limited the number of characters you can put in a review and don't allow you to respond to their responses. Prime example of poor etiquette and classless why would you respond on google where you are supposed to be representing your business to the highest standards that someone is getting evicted because of nonpayment,by the way I am still here I have made payment.The reason I did not make any payment is because that's what it took for me to get my work request done that I have been requesting for three months as a tenant. The only reason I didn't make a payment was to see how quick they communicate when they need their money versus when there are needs to the property from the tenant. and they prove me exactly right after nonpayment. I was consistently harassed literally every day to make a payment when I was asking every day for things to be done on the property. If you are a homeowner, I would definitely not recommend using this company. It would be the worst way to keep a tenant in the home. I will be leaving when my lease is up. They do not care about consistent business. They only care about the money which is fine but the only way to keep money is to be courteous and kind and handle business properly. These people are unprofessional and will smile in your face to get you to sign the contract/ lease or whatever it might be but once you are in, they treat you a shitty mess. Ifwe are going to be treated like crap at least bring the price down to a crap price. read more

360 Realty & Property Management - Classless - Property Management Near Me - Houston, Texas

AWFUL. Just AWFUL!!! DO NOT RENT FROM THIS COMPANY!! We have paid our rent early every month, have been good tenants and we still get harassed by this company. Melissa is VERY RUDE. It's gotten to the point where we have asked not to even deal with Melissa. This company and especially Melissa treats tenants like they are trash and owners like they are top priority. Look the other way and find a new reality company to either manage your property or rent from!! This has been a complete NIGHTMARE!! They also charge tenants a monthly $85 admin fee that's on top of your monthly rent! read more

If I could put 0 stars I would. Please do not rent from 360 as they let my family and I with a disabled child live in mold for 7 months. Refused to let us out of the lease and then proceeded to give us the run around about having it fixed saying (oh we are waiting on the landlord). Legally a reality company has 1 week to resolve any mold related issues, 360 waited 7 months to take any sort of action and when I backed them into a corner, they only gave us 2 weeks to move (Something else that's not legal). Never gave us any compensation and it's been two weeks now waiting on my deposit back. The good news is we are out of the house and no longer have to deal with the rental company but now we start the long legal process all because 360 wanted to save a buck. I have proof of all of this as well as proof of paying on time for the whole time of our lease with 360. Please everyone that is having issues with 360 document everything and keep it all on text or email if you are having any issues with 360. They can't fight actual documentation. My next review will have text messages and photos as well if this goes much longer. read more

WARNING..THIS IS A TERRIBLE PROPERTY MANAGEMENT COMPANY in my opinion per my experience. A few months living in a rental managed by this company was enough for me. My health and safety prompted me to leave. In the process of moving out, with 2 days left to a month I have already paid for, they will not allow me to continue moving my possession still in the rental. Clearly this has to be against the law. The dishwasher had been broke for months, infested with cockroaches, weeks to fix the air conditioner, tenants selling drugs all night every night, and they do not care. There is only one thing important to this company. Have you paid your rent. Some of the woman in the office truly have no customer service skills. If they don't like your complaint, they will simply hang up on you. I honestly cannot find one positive thing to say about my experience with this company. Notice out of all the numerous comments the only 2 or 3 positive comments are shown first. I sure hope people read past those to see how renters really feel. read more

This Company is not worthy of any stars . I had to hit something in order for this Review to Post . I currently reside in one of their clients beautiful home. Which conveniently accommodates my family life as far as location . They are Untrustworthy . I can't depend on or wait on their Delayed Response Time . My family living conditions is more important!!! Unfortunately the client has NO IDEA of the SLUM LORD tactics, unprofessionalism , disrespect and disregard the people in this office has for their tenants. I do not and cannot wait on them . Their conflict -solutions is HORRIBLE!!!. Claudia does not know how to handle herself as a professional. She allows her personal life/emotions to overpour into her work environment. She is very rude and will hang the phone up and deny calls when feeling questioned/challenged regarding her role . I really don't know who does what in this office. I've waited over a month for work orders to be completed where my health was at risk . They've fired MULTIPLE employees to cover up their inadequacies, Failure of follow ups and Misinformed and Misleading information. These reviews are LEGIT!!!. These individuals will LIE and Deceive you I've was a homeowner for several years . NEVER IN MY HISTORY OF RENTAL HAVE I ENDURED SUCH A HORRIBLE EXPERIENCE!!! I have tried to be patient, nice and Humbling. They are very quick to hit the Tenant with Policy and Procedure which is obviously is a Damn Joke . I pray God handles this Company in a way they have handled their clients tenants. They do these things because they are in a position of ruining a tenants rental history . IT IS SAD!!! ANYONE READING PLEASE DO NOT HESITATE TO REPORT TO THE BETTER BUSINESS BUREAUS as I'm seeking legal counseling for the Negligence, Slander and other offenses this Company underhandedly commits towards individuals how have to go through them . IT REALLY NEEDS TO STOP!!! read more

When considering a property management company for your personal home or apartments. I'd highly recommend using 360 Realty & Property Mgmt. I promise you wouldn't be disappointed. Everyone are hard workers, dedicated, courteous, and very professional. Everyone takes pride in their work and are very knowledgeable with 40 plus years experience in the Houston and surrounding areas. "Mom and Pop" company's are the best with a hands on approach. Take a moment and read their website. www.360realtymanagement.com or call their office at : 281-859-5959 you won't be disappointed with their services. read more

Property Owners & Renters Beware! I strongly urge you to conduct your own research before entrusting this company to manage your investment properties. The negative reviews are all true. read more

360 Realty & Property Management - Proof - Property Management Near Me - Houston, Texas

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horrible place to rent from, they write lease violations for any little thing: they went digging in my trash can and wrote a violation because it wasn't clean enough. my ac went out and it was the fuse but they are blaming me because the cover panel was off as if i was messing with it. much more. do not rent from them read more

Truly a crooked company. I am a renter that has moved every year for the past six years in Houston, and have always received 100% of the security deposit back as well as offers for letters of recommendation. I started a year lease with a landlord that unfortunately had to sell the property and it ended up in the hands of 360 property management two months after I moved in. Customer service is a joke. They will never respond to emails, and 90% of the time you call, they take your call back number and never get back to you. Head of leasing is the rudest woman I've ever spoken with. It took two months and endless calling to get the dryer fixed until finally I got in contact with maintenance himself and he said he'd just been waiting for an address from the company this entire time. I gave it to him and it was fixed that day. They are withholding all of my security deposit of $1350. $750 for repairs, $300 cleaning, and $300 trash throw out. There was not one thing left in or on the property to be thrown out. The only thing that wasn't left in the condition in which I got it was the last shelf on the refrigerator which had some dried food on it. $750 repairs and paint? There was some normal wear and tear, but I was even careful to use no nails in the walls for a couple photos, just tack which was removed. The icing on the cake is I had a small package delivered a couple days after I moved out and the neighbor said she saw it on the porch while someone from 360 was traveling in and out of the house, and by that afternoon the worker and package was gone. This is a gated property and I have never had anything stolen. They refused to comment on the package disappearing. The only incident of this happening in 12 months and they're involved. Attached are some screenshots of a video I took of the move out condition of the place, same condition as when I moved in. I'll be pursuing small claims for wrongful withholding of the security deposit. Anyone else interested can contact me as well. read more

If you want me to take your reply Seriously, don't copy and paste and answer.! You put a tenant in my house without even checking them!! The one that was on the lease, you get my her copy of W2, paycheck or drive license! And the other one (her partner), you know he have a bed credit (actually a fake i.d) so you didn't even check him. !! You all cost me too much money, I see you in court!! read more

Awesome Great Cool fun nice quick customer service yyyyaaaayyyyy cool great recommendation

We're in the process of signing a contract for a house to rent and Melissa has been very helpful and responsive.

Porfavor haste un favor no rentes con estas personas , puro problemas vas a obtener con ellas ... juegan con tu tiempo tu dinero y sobre todo con el techo de tu familia Un dia le corren al otro día que ya tengo un lugar donde vivir me quieren obligar que me quede ...lo bueno de todo tengo pruebas de que soy una buena pagadora Y sobre todo la más importante donde me pide que me vaya read more

Where do I begin. My client put an application in and no one ever text me back or called me .... 4 days pass and I finally get a hold of Wayne's "assistant" Claudia. She approved my client except she messed up on the lease so I asked for her to correct it. She resent me the lease and the same day my client showed up with deposit checks and rent .... she then tells my client that she already leased it.... I'm livid ... the lady in her offices response was "oh my god I don't know how this happened" and basically assured me that this wasn't a common occurrence but I'm pretty sure this is normal for them. She then blames me and my client and will not refund her the application fee being that she leased it right out from under her .... and then called me unprofessional .... it's now a laughing matter but do yourself a favor and RUN FOR YOUR LIFE.... this place is garbage .... I understand accepting multiple applicants but you don't draft up a lease for two separate applicants for the same house .... read more

do not use this "company". these women have literal air in their heads. complaint after complaint and drunk sub-contractors is what you will go through with melissa and her "team". and just fyi if there is any damage that a subcontractor makes to sheetrock, wil be considered cosmetic according to jennifer or eliza or whoever the air head was before hanging up on me. read more

They seemed nice enough at first. I went through the app process easy enough after contacting them directly since they wouldnt answer messages. They told me they wouldnt be able to show the room until a week later but approved me and told me if I didnt sign the lease for the place sight unseen they would put it back on the market... as a landlord i can tell you this isnt a very proffesional way of doing things and leans towards saying they have something to hide about the property .. We will see maybe nothing is wrong but after checking reviews I dont have high hope s read more

WARNING Do not rent from this company they are late on fixing issues even health hazards because prices are so called too expensive for them to pay their workers or any company they hire but expect rent on time. Sometimes took weeks or months to fix things had multiple problems in my apartment only way things got done is if we threatened to sue. Also they will take your deposit when you move out and add on charges to your account and put it on your rental history beware do not rent from 360 realty if I could give them zero stars I will. All the good reviews they have are from people who recently moved in that didn't see any problems at first or left reviews to get their deposit back and didn't. They are unprofessional and talked to many of their workers said they waited months to get paid from the company. read more

Terrible property management company. If you are desperate I still wouldn't move with them. The property is beautiful, however they don't do anything to actually keep it up. I lived in my property for 4 years. and I only stayed so my niece could finish high school at HSPVA. From day one they did not tell us that the house we were leasing had just been broken into. The stainless steel appliances that were in the pictures were not in the home and they took 2 weeks to replace the stove and microwave. The door from the garage was off the hinges and there was a hole in the wall. These are things that still remain unfixed to this day because they said we agreed to take the house as is. - So I left it for them as is. They never paid our realtor the fee for helping us find the house. The realtor warned us, but once again not being able to afford to move again and wanting to be within HISD for the magnet schools, we stayed. They charge 100 for any maintenance request (even small things) and try to find every opportunity to charge you for something. The first time I paid my rent my bank information was input wrong and they charged me like $300 in fees, which I understood, but then told me from that point moving forward I could only pay in person and their office was 45 minutes away from my address and closed at 4:30. What working person could do that? But the online portal charged 50 to pay so I guess I was saving money. During Harvey they had to allow us to pay online and mysteriously took off the 50 charge (they probably got caught). Then they told me that I would have to pay them and extra $10 a month for some service charge and told me it was in my lease. I went back and forth with the lady until finally I emailed her my lease and she said she would send me a new lease, that the one I signed was wrong. (scammers!). So once again I had a late payment, and I know you think I just pay late, but I've never paid late, I mistakenly clicked the wrong bank account in the online system because I had two programmed, but anyway. They charged me the extra 300 which I paid same day. Then blocked me again from making any online payments. The killer incident with the that blew my mind was when I asked to be able to make online payments during covid the front office staff said nobody is following the law anyway. Then I asked what if a person is sick or high risk. She said you would just have to find someone else to go to the bank and get the cash out. This was after Legislation passed all the relief laws and evictions and all that. she also told me she could not let me speak with the owner and that I could not have the owners last name. This is a company that I paid almost 2000/ month for and I was told I could not have the owners last name. Well Greg Comer is his name and he is terrible. I would never support anything attached to his name. In short, they will scam you, they are unprofessional and liars. read more

They completely lied to us and ended up scamming us for $135 that they now refuse to refund.

360 Realty & Property management is very shady... Please find another legitimate company instead. Do NOT us them at all. Once you sign the contract with Greg, they will not render the proper services. It takes them forever to rent your property and they send out their incompetent handy man company to fix repair. When asked to provide additional bids for repair, they create phony estimate instead. read more

Wish I could give them a zero star!! They are the most unprofessional and unhappjest people I have ever spoken to. I lived there a year and never got the hard wired into the wall smoke alarm replaced, even with sending a video that it didn't work. They closed the claim. I rarely called about things and each time I spoke to them, Katrina and Claudia were the rudest people. They spoke to me like I was an idiot instead of a educated person not to mention a customer. Then $300 to clean... I paid to have the house professionally cleaned when I moved out. It was in better livable shape when I moved out vs when I moved in. $110 to haul of debri and yard clean up. The same debri the yard people they hired from before I moved in shoved in a corner. When reported to them, they ignored it. read more

I did some work for 1 of 3 sixties properties over 3 Weeks ago. I have not received payment they will not return my phone calls. I was wondering why they could not get any contractors to do any work. When ever I call the person in charge of maintenance is not available. I leave my name and # and never get a call back. They owe me $130 it's a shame they cant pay me. read more

Do not try to contact this business regarding rentals! Two weekends in a row my wife and I drove an hour to view a home. Set up appointments contacted the office along with other agents and nothing if your looking for rentals or homes through these guys better off finding someone else read more

After TWO years! The only correspondance I have received is in regards to the bad review I left them two years ago! After two years and no response to the requests I sent them, but only a request for me to remove my bad review? I have a request for 360, this is for your own good! Either close your doors for good, or do better customer service. From all these reviews, and your current rating, it is very clear, running a business is not your strong point! read more

I was approved for a rental house using this management company, and I was sent the lease to review and found some errors and/or had some questions. I asked for some clarification and Claudia said she would make the changes to the lease. This was Monday 11/30. I drove from LA to Houston and arrived on Weds 12/2. Claudia let me look at the unit while she supposedly worked on the lease. When I looked at the house, I was disappointed that it was not move-in ready with some issues that needed to be addressed IMO. I said that I would need to sleep on it but I also asked Claudia about cleaning the unit and fixing some issues. She said she would have to ask the owner and also ask her cleaning person about scheduling. I waited several hours outside of their office to get the lease and give them my cashier's checks. They never texted or called or emailed even though they knew I was outside waiting. I emailed and just said I had to walk away from this property due to this management (or non-management) company. It seems like the other reviews are very similar ie, communication or lack of. I suggest reading their leases VERY carefully before signing - the lease added a tenant paid $100 deductible to repairs and the lease specified that I could only pay via cashier's check (no other payment options). read more

Won't return my deposit, took them to small claims court, because I had proof they did nothing to the unit after I left, I actually paid $200 to clean my place. I am a CLEAN freak, and take care of where I live. They did not show up to court, didn't respond to the summons, and after review of my things, the court ruled in my favor. I still haven't been paid by them, and will now be filing a lien on the property. This company taking over where I lived, is the reason I left. It went down hill very fast! read more

I wish I could give them a ZERO rating. I tried working with them in the past for a client buying a home. No response for days and finally a response saying they accepted someone else's offer. Recently tried to show a rental house Wayne has listed for a client and again no response except the home is occupied. WAYNE is the absolute worst and has HORRIBLE customer service. Him and his company seem like a scam, and I will never try to do business with them again. I'll be writing to TREC to see how he still even has has license. read more

If you care about your property at all, DO NOT USE 360 Realty and Property Management. I repeat....DO NOT USE 360 Realty and Property Management. They are non-responsive on requests, including URGENT requests. I was unable to get into my own townhome, even after days of calling them. When I left a message for the OWNER of the company -- I NEVER received a call back or any kind of response from him. It's a sad representation of the company when the owner, Wayne Comer, doesn't even respond. The work they do is VERY SHODDY! I had to point out to the painter that the job was awful and did not cover properly. This was AFTER they had painted the entire interior of the house and therefore had to go back and repaint the entire house again. This is only ONE example of the terrible work they "completed". They charged for services that they DID NOT PROVIDE. I had to go back and fight with them about what their contractor "said" they did, as opposed to the fact that the work WAS NOT DONE! After much back and forth and lots of arguing and pictures provided I was finally able to get a refund on that unfinished job. It was like pulling teeth, and I could not even get a representative to come out and look at what WAS NOT done. It's a good thing I am a local owner, otherwise I would never had known that the work wasn't completed even though I had paid for it. They are TERRIBLE at finding tenants. My place sat vacant for so long and I was the once who had to constantly contact them and remind them my place remained empty after months. Once they finally did have a tenant, it was someone who had bad credit, who moved out before the end of the lease without notifying anyone, and who ruined the floor of my garage. 360 did NOTHING to help me recoup any lost costs and acted as if it was my responsibly to deal with everything. When I asked for all of my keys back along with the garage door opener, what I received were: 6 keys taped to a dirty crumpled piece of paper, none of which belonged to my home; a garage door opener that did not belong to me or my garage; and no mailbox key. I had to pay, out of my own pocket, to replace the items they failed to return to me. Wayne Comer and Greg Comer put on a great "song and dance" show to get your business, but don't expect to get that kind of service again! I have never worked with anyone as unprofessional as this company and their staff! Again......DO NOT USE this company if you care about your property at all!!!!!! P.S. I have gone back and read some previous reviews and then read the responses by someone ("Jake") from 360....I find it most interesting that his responses primarily blame the owners for the problems! Very Interesting!! read more

I could not imagine a more disrespectful and unprofessional company. I have moved into a property managed by them after they claim to have completed a "make it ready" cleaning. And the yard, front and back, looks like something that you would find in an abandoned home. The toilets were so bad that you couldn't breathe in 2 of the 3 bathrooms. The freezer has mold in it. They continually claim to be "contacting the homeowners" yet they never have an update and seem to just pass the buck when it comes to a straight answer. Also they claim that the garage door opener was left on the counter when this cleaning happened but it's nowhere to be found. We had a move in scheduled for Mar 25, 2018 to which they did not show up for and did not call myself or wife. Avoid this company at all costs. I have been in the Army for over 13 years and counting and have NEVER had any issues moving until now. This company is an absolute joke. Do not rent ANY property managed by them. read more

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Absolutely the most unprofessional, most forgetful of conversations, the most high turnover, always dealing with a new employee company. This company is by far the bottom of the bottom and I would never recommend dealing with them. If you do make sure you record the call & take a name because they might not work there the next day, or just do yourself a favor and DO NOT deal with them. read more

These people are the worst. Do not rent from them. They don't fix anything. They do not return your deposit. I'm almost positive they are racist. Do yourself A favor and rent somewhere else. Yes they will give you the whole spill about how they have been a company open for years and will sound friendly in the begin. But its lies!!!! One minute someone is saying they will help you, the next there's an eviction and your belongings are out on the street! I wouldn't rent a dog house from there people. Signed, A very unhappy tenant read more

I went two months without water the first time when I first moved in. It took one full month before they made any effort to fix the situation. After the Texas freeze I went another month without water before they came to fix the pipes. I went 6 months without a refrigerator and 6 months without AC. I bought both eventually on my own. Miss Claudia disrespected me on numerous occasions I spoke to her politely and professionally about what was going on at that slum she never showed the same respect. Under the house was infested with raccoons that ate through the back door leaving gaping holes. The workers left a gaping hole in the laundry room for over a month that let outside air flow coming into the house. one night I woke up to a possum at the back door they refuse to do anything to fix anything for the entire time that I was there I paid my rent on time never missed a payment.I was also robbed 2 times and I have my police reports to prove it. I also have recorded conversations and proof of reaching out to the Housing Association numerous times. As if all that wasn't bad enough Miss Claudia got one of the new guys at 360 Realty & management to call my phone as I'm suffering at the hospital to tell me that I owe the company thousands of dollars and they were sending it to collections to destroy my credit score I'm working hard to build. That was a lie nothing's wrong with my credit nothing was sent to Corrections. The evil witch was so desperate to hurt me so mad for nothing that she do some sick stuff like that mind you I have three small children six six and three living in that slum suffering for a year read more

If I could get no stars to do a review I would. Company is a crook. Make up any excuse and overcharge for repairs that where not needed, just to keep your deposit. BE WARE! I suggest you keep pictures and document everything. read more

I'm writing this review as a Realtor who has had to work with this company twice now. First of all, they are nearly impossible to get a hold of. Wayne Comer is incredibly unprofessional, and does not respond. I've been trying to schedule an appointment for my clients who want to see one of his lease listings, and have not been able to. Listing states I should be able to do it through the showing service, but it's not set up. He won't return my calls, texts or emails. Contacted the management company directly, and they don't even have the showing instructions. They also don't pay the tenant's agent the 50% that is standard, so then the difference becomes the responsibility of the tenant. Would have given them zero stars if I could. read more

If I could give a no-star review, I would. All I will say is that so many people writing the same thing can't be untrue. These people are scam artists! They are trying to withhold my deposit after I left the property spic and span! I have already sought out my attorney and we will probably end up in a drawn out process because they refuse to accept responsibility in making false charges. I have video proof of the entire property, including the exact date of creation. Run if the property you're trying to rent is managed by 360 Realty! read more