Stock is good, service is great, overall a quality place. They have what you need to get and they…read moreknow how to help you.

Customer service was beyond expectations. Katelyn went out of her way to assist us. Tabitha the…read moreshop cat is an outdoor cooking expert.

Conscientious, hard working, trustworthy, and professional. They know how to promote a sale,…read moreattract a crowd, and get maximum value for an estate - really know what items are worth and likely to sell for. They'll produce a well organized event that gets the job done and leaves both family and customers happy. ps their clean out service at the end is more than worth it. Hassle free experience.

I have been here in the past. Sometimes it feels unfriendly, but these guys are here to help…read more Daniel helped me this morning and talked me into using the Screen Shop next store to the hardware store. That tip was much appreciated!!! Stop by when you're in the neighborhood I'm sure they'll appreciate your business!!!

Best Servise local and has what Home Depot never has also local and convenient!!!!!!!!!!!read more

They have what you need when you need it. Knowledgeable, staff you can trust to help you get things…read moredone right.

I love going here over Lowes or Home Depot. The Owner goes out his way to great you and if you have…read moreany questions they have a knowledgeable staff.

I moved back to Gonzales 16+ years ago, It is refreshing and…read moreto see a team of people that still have the genuine sense of assisting, empowering, and strengthening their community. The culture of this local favorite business is the best. Every team member for the last 16+ years, have all been so knowledgeable, friendly, and supportive to empower my DYI projects. I can say I have always got more than I paid for with the products, supplies, and project problem mishaps avoidance wisdom shared from this team. The employees function as a team of community members. As a community we are blessed to have our ACE Hutch's Hardware Store. Stop by and visit this local favorite and their incredible team. Purchase with Confidence!

Went in with spare keys for vehicle to be cut and programmed. Stephanie offered to cut the chip out…read morefrom my original key so she would only have to program 1 new one. After hesitation and questioning her, she assured me that it would 100% work. After destroying my original key, and an hour and a half later, I'm stuck using tape to hold my chip over ignition switch, and using pliers to turn the key & start my car. Contacted management/owner and will not resolve the issue of their staff destroying the original key I came in with. If she couldn't do it without knowing it would work, or they'd stand behind it if it didn't, she should have stated that up front, and not damaged the original. I would have went elsewhere. Management/owner is stuck on offering no resolution since the new keys weren't purchased through their store.

I ordered new tie rod and ends for my old backhoe. When the box arrived the tie rod was missing…read morefrom the box. Phone call, Couple emails and pictures and the guys at Broken tractor took care of dealing with the shipping company. Within few days they had my replacement tie rod on the way. It was great to deal with a company that has true Customers Service

Locally owned. Everything you need and great service. Rental items from saws to lawn mowers. Great…read moreselection of lawn equipment by Stihl, Echo, and more. Tool repair shop that's very efficient and reliable. 3-4 people at all times on the floor to help with finding what you need whether it be cleaning supplies, plumbing, electrical, lumber, tools, paints, burners, black iron pots, lawn supplies, and more. I bought the Echo battery operated trimmer, blower, and weed eater 4 years ago and still using them. I bought 2 batteries with 5 year warranties and recently had to exchange them due to going bad. Both were replaced without question in less than a week because they were not in stock - Great service at the counter in the back and front. Everyone welcomes you when you walk in. I'm on my way there now. Imagine going to a candy store and finding all of your favorite treats !!!

Good customer service here. This store has a lot to offer plus they have all Stihl products! They…read morealso do repairs. Just as good as Home Depot or Lowe's, with more knowledgeable and helpful staff. Even have some food products which are fun to see at a hardware store including hot sauces. Only complaint is when I took my Stihl weed eater to get repaired, it cost $30 more than we discussed... Additionally- added this well after initial review- twice I've bought a new Stihl product, and twice they've both had no box, user guide, manual, warranty information, and one even no serial number on my it. Not sure what they're doing, but it's wholly unprofessional, especially considering the price of Stihl equipment. I thought the first time it was just a fluke. My Stihl rating as a dealer is 1 , also because of the elevated repair price compared to my quote. My experience here started strong, but soured after a few visits. If you're not dealing with any lawn/garden equipment, this is still a good place. But I'll go to another spot for my Stihl stuff in the future.

My ratings is in between. It is a small hardware store trying to be a mini Home Depot. What comes…read morewith that is usually higher costs for most items, but you cant beat the customer service. They are quick to ask if you need assistance and know where everything is. Dont look for too many options. What you see is what you get. I wouldn't avoid having to use this place if I know I can save money. But sometimes the convenience is worth the extra cost.