Dr. Heather and her staff truly love and care for our animals. When my kitten had FIP and treatment wasn't available in the US yet, Dr. Heather supported us in every way she could and our kitten who was at deaths door is now a happy healthy 3 year old. When my parents adopted a puppy, the previous vet botched his neuter and Dr. Heather did everything in her power to try and save him, even taking him home with her so she could monitor him 24/7. She truly loves animals and goes above and beyond for them and their owners. read more

I brought my cat in today to get neutered as a preventative measure before spraying was even a thought for him. When I dropped him off, he was clean, free of smells and his carrier was very gently used. When I went to pick him up, he was COVERED in cat spray, urine, blood and random dog fur. He looked and smelled like a sad pathetic little stray. His perfect little cat carrier was also coated in cat spray, blood, urine, and dog fur. All of that was on the outside, and on the inside looked like a crime scene. Note: he had NOT started spraying, so where did the cat spray come from? I brought my cat home and my husband's dog didn't even recognize my cat and proceeded to bare teeth at him. Meaning it was NOT his spray or his urine. He is covered in a different cat or cats spray and urine. 10/10 do NOT recommend :) read more

I changed my 5 star review to a 1 star review. My cat has now died because they brushed his diabetes under the rug. They put him on a pill for diabetes after testing his blood and said he should only need it for one week. We initially took him in due to weight loss and unkempt fur. We brought him in at the end of the week also for more blood work and then another 2 weeks after ending the one week pill and they assured me that he was fine and didn't need to be on the pill anymore. They told me to bring him in 3 months later to get his blood rechecked and said it was nothing to worry about. He started to get lethargic and wasn't eating much a few weeks before our re-check appt and so we took him to the emergency clinic. He collapsed when we tried getting him out of his kennel at the animal hospital and went into a completely comatose state. They said he had SEVERE diabetes when they took a blood sample and due to that he also had kidney failure I and a stroke. It was so heart breaking seeing him in that state when McTaggert's office made it seem like it was nothing to worry about. I've talked with other vets that say cats should have injections instead of pills if they're diabetic and they should STAY on them. The other vets told me diabetes is VERY SERIOUS and should not be left untreated or unmonitored at ANY point in time because they can decline so quickly without any warning signs. McTaggert said that his blood sugar was only SLIGHTLY elevated and DID NOT take it seriously enough and led me to believe that it was not a big concern. I regret everyday not taking him in for a second opinion. The worst part too is that they wouldn't let me talk to McTaggert. Only the technician and the rude receptionist who by the way DIDN'T give me his pills on the initial visit or even tell me that he needed any. I had to call to even get any information and ask to speak with the doctor and they instead transferred me to the tech who then informed me that he should take the pills so I had to drive back and pick them up. It feels like the just wanted me to pay then hand my back my cat and push me out the door without any regard for his health. He was suffering so bad that the other vet at Tri-County recommended that we put him down as the prognosis of him recovering from the comatose state and seizures was extremely low and we didn't want his final days to be spent in the hospital wondering where his family was. He started the seizures and did not seem to be mentally present anymore due to the neurological issues that were the result of the untreated diabetes. McTaggert also did not instruct me to feed him ONLY WET FOOD as I found out later, after speaking with the other vets, is crucial for cats with diabetes. She gave me no warning signs on what to look out for either and as stated before, didn't even speak with me on the matter. I used to use this vet because it was close to home and poor Kashi hated car rides. This office is only good for MINOR problems only like vaccines or fleas/worms. I had to learn that the hard way though. Kashi was only 11 and I pray that he is at peace. I will never overcome the guilt that I feel for not getting a second opinion. I feel like I neglected him for not seeing another vet right away and I will never forgive myself. If you are reading this, please use this as a warning to not ever put too much trust in just one vet and get your baby help IMMEDIATELY!!! Even if a vet tells you not to worry. It's better to be safe than sorry. Also, I recommend Tender Care in Morton. They spent 45 minutes talking to me just about fleas. Fleas!!!! Something so small and minor. They are always extremely thorough and examine the pet in front of you and tell you what to change or watch out for. R.I.P. my sweet baby boy. You will always be remembered. I apologize if I made mistakes while typing this all, as I am very upset. read more

4 Paws Animal Clinic - Veterinarians Near Me - Washington, Illinois

So extremely disappointed in 4 Paws Animal Clinic. They are obviously not a family friendly veterinary clinic and the vet was just as offensive as her tech was when I tried to discuss my issues. She didn't even try to keep my business. (Issues being- the tech telling my child a show he is watching is stupid and slamming a door while saying OMG because he didn't sit there like a trained animal. This being the behavior I have experience on two separate visits from the same tech.) Judging a three year old for knocking down a thumb tacked scarf on the wall (where there were multiple holes from tacks previously being placed or replaced) barely above sitting level or for him climbing a step next to the tub is just astonishing to me. I wouldn't recommend this place as my child and I deserve just as much respect as my animal. I'm not the type to leave bad reviews but when this is the experience I have had two separate times it's not me or my child who are the problem. I am the first to always admit if my child is misbehaving but he was honestly acting no different then any other child his age and this I know since I work in a daycare with children of all ages. I thoroughly understand the need to keep an environment safe for every person and animal coming in and out of a clinic but that doesn't give an employee the right to disrespect a paying customer. read more

The entire team here takes wonderful care of our dogs and cat and are very friendly to us as well. We are VERY happy they are boarding animals again as our dogs LOVE to go see them! read more

4 Paws is a great clinic. The care for the animals as their own and they are compassionate to owners. They have helped me make hard decisions and always have th animals welfare in mind. read more

If you have a pet that is like family then 4 Paws Animal Clinic is the best place to take them. The clinic is friendly, professional, compassionate and will truly take the time to listen, exam and find the least invasive treatment for your 4 Pawed friend. Our canine companions have certainly benefited from their knowledge, services and love. read more

Whenever I wanted a second opinion on my aging dog I took her here. They were very compassionate and sesitive to the needs of my dog and my family. Unfortunately they didn't have good news for my girl, but they gave us best & worst case scenarios, she offered me several treatment options and she shared how she would treat if it were her own dog, which is how I proceeded as well. I cannot say enough positive things about the very sad visit. We took our girl home with us and made her as comfortable as she could be, and were fortunate to have her for 4 more months, rather than just 3. (Prognosis was 6 weeks to 3 or a little more months) read more

THe staff at 4Paws is the best. I had to put down my dog after 15 years with her. They were so compassionate and caring. They took such good care of her when she was alive and the same when it was time to put her down. It's unfortunate that all pets can't go to Dr. Heather and her staff. THey are the best. read more