What I liked: All the kids who work here seem like cool dudes. They kinda' just do their thing in…read moreskate shoes and ballcaps. Even the cashier was laid back with a few facial piercings. My floormats emerged immaculate, and my tires were shinier than Montel Williams' dome. Windows were super clean. The lobby has actual food, and it's cheap: hot dogs are 75 cents. The tip box is in the lobby, so you don't feel pressured to shell out extra bucks. What I didn't like: For a wash, wax, undercarriage spray, mat vaccuming and interior wipe, Frank's charges $18. Isn't that a bit steep for Lima? My interior paneling was left dusty, and my trunk had water spots. Also, with the lobby tip jar, I couldn't base my tip on the job that was done.

So I'm from out of town took my duramax to get a wash after asking a few locals and was told this…read morewas the spot to go...... this place is a waste of time they aren't worth the $30 I had to go and still wash my truck myself...... I pointed out all that they had missed and they didn't even care or try to make it right ......DONT WASTE YOUR TIME HERE!!

Car windshield and rear window were not clean. Attendant did not mop either one. This has happened…read moreseveral times. I will be canceling my subscription.

This is now called Whitewater express car wash. I received…read morehorrible customer service from the district manager Ryan all the way up to the regional Greg. The rubber mat cleaner ruined my flat rubber car mats and they refused to buy me a new one because it's a free service therefore they are not liable. Ryan tried to tell me that the staff is supposed to pressure washer the rubber mats. Nowhere could I find signage that supported this. I've used this machine in the past and I guess I was just blessed that I never had a problem up till now. No where on the machine was it posted not to use rubber mats. His (Ryan) answer was in his 20 years experience people don't read sign so therefore they did not feel necessary to have signage stating the risks. Then it went to the excuse that I use a molded rubber mat which I did but that's not the one that got ruined and I've cleaned them several times already this year and never had a problem. Granted it's only $115 to replace it but the amount of excuses and the last lack of integrity is a disgrace. .

had a monthly membership for awhile. never any problems in the past. We had a spell where there was…read morea lot of rain. We have kids that play sports and had to park in grass fields, well the side of the truck got some muddy splash on it. We too it to the car wash to only be stopped and told "you need to take that to a manual car wash before bringing that here". Wait a minute.... Isn't this a car wash? Don't you have a pre-wash pressure wand? come on man! Cancelled membership on the spot. If you take a car here to wash it hopefully you didn't get it dirty first or you may be turned away.

Great automated car wash. It's very new and has all the latest bells and whistles. Especially…read moreliked the Shammi drying at the end. We got the deluxe which was $15.

Don't waste your money!!! Worst car wash place ever!!! Drove through twice and truck is still dirty.read more

On Jan 4, 2026 around 315 or so, I went thru this car wash. As I was inching into the track for…read moremy left wheel to get placed, the young female working that side of the car wash yelled at me to stop, put her hands up and so I stopped, to which I heard her loudly exclaim "God Damn!" "JESUS CHRIST" I was stunned, then as I traveled thru the wash, I became angry. I chose not to turn back into the car wash and go inside to find management because I was so upset, I may have been asked to leave. I did, however, phone the number on the receipt, leaving 2 voice mails on that line, and waited till Monday to see if I received a turn call. Nothing. I then left a voice mail with the corporate office last week, to which I have heard nothing back as well. I canceled my membership the day of the incident, was prompted to let them know why, so I did write it out. The lack of acknowledgement of this occurrence shows how little this company is concerned about their customers. Oh, and the wash itself did not do a good job for the money I spent.

Broken Exit Doors, Trap set, No one answers Trouble calls, Township claims many issues coming from…read morepeople filling reports of damage. Management hangs up calls & Mail Box Full

Ever find yourself in the middle of a boot scootin boogie at a DYI car wash? I have…read more I came here to power spray the salt off my father's truck after borrowing it for a few day. It is a single port help yourself type, not an automatic pull through. The place was well maintained, clean like an anal persons living room. New looking and sparkling, nothing was out of place; even the many clings--signs of information that were glued everywhere--were sharp; not a single one of them was faded or corner curled. They had modern and glowing ( it was dark) vacuum cleaners portals. The car ports were well lit and secured by cameras. $1.50 for a wash, it had all the types you'd need. I was short a quarter but was pleasantly surprised that they had a credit card swipe. The place is modernly convenient, and nice. Computerized controls made it easy; the pressure was strong. It is a quality setup. Problem is the country music playing through speakers set there. it was ear piecing loud. It wouldn't be an issue if it was at background volume, but this at was Country Concert decimals. I felt like at any moment boys in cowboy hats and manure stained boots, blondes in Daisy Dukes and crop tops, and middle age grandmas in moo-moos were going to gather around a bond fire in the port and make a music video. And this is Fort Shawnee, the Upper Arlington of Lima. 5-stars for the services and high quality space. Minus one star for the honky tonking hootenanny.