I was referred from the Fairfield store to Saanichton store as according to their computer one was…read morein Saanichton. I went n met up with High n I think (Glen) who went out of their way for me. Glen(?)showed me a suggestion in oven cleaners then it was Hugh for the hidden bread maker. After a long time of searching the "back room" it was decided that indeed they did not have the breadmaker! After much work, again on the computer inventory, it was decided that yet another store had one. Hugh offered to have it sent to their store. So, a week later I went to pick it up n yes, it did not exist! I believe it was an owner n anotheranager who again spent much time to find that they no longer made the breadmakers! It was frustrating and annoying, but the staff were amazing -Not so much the computer inventory-- but it is a good store n staff! Pretty sure I owe Hugh n Glen a coffee -- can't wait to finally try that oven cleaner

It's a hardware store and they sell hardware. Staff is always nice. Prices are fair. I shop their…read moreregularly.

I was looking for peonies, which are difficult to find as it is late in the season, and it is…read morewedding season. I was surprised and excited when this florist returned my call and advised she would be able to do peonies. A couple days before, the florist called and advised they would be unable to do peonies, but that she could do a nice bouquet of garden roses in a similar style for the same price. I kindly agreed and thanked her, addured her that I understood and it was no problem. However, I received 8 roses, all in a different state of bloom, most of them wilting and/or browning. I tried to salvage what I could, but ended up having to scramble and run around to multiple stores to put together something decent. In doing so, I discovered a local grocery store had a much nicer, fresher bouquet of a dozen garden roses for $30, compared to the wilted mess of 8 I received for just under a $100. I called to attempt to negotiate a refund, ledt a message, and 10 days later have not heard back.

I have been given flowers from this shop multiple times over the past few years. Each arrangement…read morehas been beautiful and unique. The flowers are also very fresh and last a long time. I highly recommend Petals Plus for any occasion!

Top notch company. Answered all of my questions and helped me out immensely. I spoke with Taylor…read morefrom their customer support and let me tell you... he is an exceptional employee. Super smart and super friendly and super helpful. An excellent customer experience!

I went in on a quiet morning and there were five sales people on the floor. No one asked if I…read moreneeded help and when I asked for service after wandering around for 10 minutes, I was told someone would be with me shortly. They weren't and I saw two sales people answer the phone long after I had come in. Eventually, their newest sales person came to help me. She knew nothing and when she, twice, asked for help from the more experienced staff, they answered her and then abandoned her, despite it being obvious she was struggling. After 30 minutes I still didn't have a quote for a standard shower set as she still couldn't figure out the pricing, the parts etc. I asked her to email me the quote when she got it figured out and left. It's been a week and I'm still waiting for her email.

I felt compelled to write a review for Lowes in Langford BC…read more I was helped by Scott and he was absolutely AMAZING!!! He was so knowledgeable in tools and I was so impressed by how willing he was to help me find what I was looking for. Great job Scott!!!! I will definitely be back to this location in Langford; because of Scott.

I rarely leave reviews, but my experience at RONA Langford was so disappointing that I feel other…read morecustomers should know. My wife and I found a style of lights we loved at the Tillicum location. They explained that display lights could be sold after safe removal by a professional and took my contact info. Great service--Tillicum gets 5 stars! Based on that, I went to the Langford store. They had the same lights on display, but when I asked to buy them, the salesperson said no. I explained Tillicum offered this option, but he insisted otherwise. I asked for a manager and waited 10 minutes. When Wendy (the manager) arrived, she was dismissive and condescending. She said, "We do not sell displayed lights," and when I asked why Tillicum could, she replied, "I don't know, but I follow directions." I told her I was willing to wait for safe removal, but she refused and treated my frustration as rudeness. When I asked her name, she pointed to her tag and said, "I hope you will not misspell it." The store was empty, yet she acted like I was bothering her. Tillicum: 5 stars. Langford: 0 stars. Inconsistent policies and terrible attitude from management. I wasted time and left feeling disrespected.

Great service and very knowledgeable. Their plants are healthy and they have an extensive…read moreselection. Their prices are very reasonable.

https://www.google.ca/amp/s/www.mnn.com/your-home/organic-farming-gardening/stories/amp/neonicotinoi…read mores-what-home-gardeners-need-to-know Owner cannot be bothered to source plants that have not been sprayed with bee and insect killing neonicotinoids which are persistent in the plant for the life of the plant once sprayed. Very toxic to insects and a major contributor to bee population declines. Butterflies and other insects too. I just asked him about it and he stated that he knows for a fact that many of the plants have been sprayed. Left my full cart at the till. Hope you do too.

We just wanted to thank Gardenworks, and especially Tony, for working with us to make our mom's…read morebirthday special. The plant we received wasn't exactly what we had hoped for (perhaps the heat wave had impacted the plant?) so Gardenworks made it right, even stopping by my mom's house to hand deliver another. She was thrilled. Awesome service and store. [Also, Sue was wonderful to work with as well).

Nice selection of plants in the spring. Very knowledgeable and helpful staff if you have any…read morequestions. It's not a huge store, but I enjoy shopping here. There is a larger store on Blenkinsop for bigger items.

I had the most enchanting experience at Zingaro! It's beautifully curated and makes browsing feel…read morelike a luxurious ritual! Beautiful Vienna was the most lovely employee, and completely makes this beautiful store over the top fab! She is so knowledgeable about all the inventory (especially the beautiful perfumes), and was able to assist me in choosing just the right one! I shall return again! Do not miss this special, special shop!!

Incredible, artisan aromatics, curated by charismatic and knowledgeable staff with world-class…read moreexperience, in an intimate, boutique setting. My wife was given an olfactory tour of the entire collection by a charming attendant with an adorable Irish accent, and eventually settled on a particularly alluring lotion and oil combo set to take home with her, labeling it the aroma that will forever remind her of our visit to Victoria. They say that scent is the most powerful sense tied to memory, so I am sure this will prove to be true, for the both of us, for years to come!

I bought my first PC from Stacey in the late 1990s. I've been back many times over the years for…read moreodds and ends for other computers, service on some of them, just information etc., etc. I've always found Stacey to be polite and helpful and forthcoming with information. I never observed anyone else being treated with less consideration. I'm not sure where the nasty reviews come from, but the contrast between my experience and the claims made, does make me wonder if it's more about rubbishing a competitor than reporting an actual customer service experience...hmm!

brought my computer in for repair and minimal communiation for a month. I finally got ahold of them…read moreas I need it for work, and they offered me a loaner computer. Weeks, then months passed. they won't answer my calls, messages or email. I never got my computer back! it's been over a year.