I can't even describe how awesome our full day ATV tour was to Knik Glacier! It is probably my…read morefavorite tour I've ever been on. Our guide Jack was particularly amazing but everyone we met at Alaska Backcountry Adventure Tours were experts in their field, extremely friendly and accommodating. The Brand new ATV's were so much fun to drive in the Alaska Countryside! The guides do a great job of stopping and sharing knowledge about everything you see along the way! Everything is Included! Not only do they include lunch, snacks and water for the entire journey, they also outfit you with all the necessary outerwear you might need. As a larger guy I was a little nervous as most places don't carry my sizes. Not only could they accommodate me easily they even had sizes up to 5x. If you are on the fence about this tour definitely pull the trigger. They will take great care of you and this tour will be the highlight of your trip!

We really had an amazing day. Everything was top notch and overall perfect experience. Our tour…read moreguides Ian and Brady were the best. Where to begin. First we have done ATV in Mexico and in Hawaii on some amazing backdrops. This by far was the best. The machines were perfect and so was the equipment. They had great gear that kept a lot of the mud, dust and water out. It can't be avoided completely but they do everything in their power. I was hesitant about having to wear a helmet but have to say it is a must. As you fly through the trails at catch an errant tree limb this takes it like a champ. We loved getting to the glacier and then getting the option to polar plunge in the glacier. They made it easy and encouraged it. The food and snacks exceeded our expectations and we had the perfect amounts of stops. We saw 3 moose and two of the three were a mother/baby pair. So cute for sure. We saw eagles fly over head too. This was just amazing and the staff made us feel a part of their family. The sand dunes were a blast in these machines. So many good things to say.

I'm not sure I can adequately describe this experience. We may not have done it because it cost…read more about the same as our r/t airline tickets from Florida but one in our party said....."we have to do this"...ok. I can say I am VERY glad we did, it is well run-safety always an issue with helicopters and winds, white outs and such. Once in the air and feeling the winds move us around between tight snow capped cliffs; I felt some anxiety. Where we left from (headquarters) was chilly but no snow, where we landed in 18" of new snow from over night...hello. It was like a different world, kind of in a basin with snow capped mountains all around..beautiful! The dogs are leashed to their dog houses and were very excited we had come to allow them to run! Our driver was Dallas Seadey the winner of this years Iditarod as well as 5 other times! How cool is that? He granddad was in the first race ever so it's in his blood. Dallas was so friendly, down to earth and a treasure of information. He and the dogs are in sync. It was cold, believe me, but I wouldn't have missed this for anything!

Fantastic. Bucket-list kind of thing. Took my two adult sons out for a 4 hour trip, and wish it…read morecould have been longer. I will admit to some trepidation as I am not in the best of shape (think too "round" and too used to sitting), but it worked out great! A perfect mixture of the fun of driving ATVs in the wilderness with stops to explore nature and learn the natural history of this special place. Started with Oliver picking is up at the hotel in Anchorage. In a brand new and spacious van. He is prompt, smart, and very engaging. A delightful conversationalist for the 40 min drive to the launch point. We were then provided excellent, new, or seemingly new equipment (gloves, gators, helmets, and ATVs) and then given a safety briefing, and operations review of the equipment. And we were off... A wonderful morning of trails through woods, through stream beds, up to glacial lakes. We saw bald eagles, 1 moose, some sheep, and felt like we were in a truly special place. The guides were careful to make sure we had a fabulous (and safe) time. On the way back, we came to the aid of a stranded Alaskan who had lost a belt on their ATV, and we brought him back out. It's difficult to imagine a better morning introduction to Alaska. Would recommend it to anyone...no, no everyone!

Wow! Talk about amazing service and great rental equipment. The owner and office worker were…read moreincredibly helpful. They gave us tips for the trail to Knik Glacier. They also let us know that they had marked the trail which made us so much more confident when driving through streams. They were kind and knowledgeable as to which side-by-side would be best for us. We were the second people to use their Commander-it was in tip top shape. We even ran into the owner while on the trail. Great guy, amazing business! Don't go anywhere else! They didn't push anything on us and were so helpful. We will be returning! We highly recommend using them. We were even able to rent a trailer from them which made it half the price of getting it delivered, but how great is it that they deliver?!

Easy to deal with, they rent nice equipment. I rented one of the new side-by-side's and a trailer…read morefor the weekend had a blast. I was looking for something fun to do for the weekend and called them up in the morning and picked up the machine that afternoon. It was a 2017 or 2018 model in great condition.

Awesome time!! Had family in town and we decided to give this a try. The guided tour was so fun,…read morebeautiful and perfect length. We winded up the trail and thru some parts of the river. Threw snowballs around up too and enjoyed some hot chocolate then made our way back. Great time l! Will definitely do this again!

From the owner: We provide a wholesome family adventure exploring Alaska's Back Country. We offer Guide Driven and…read moreDrive your own ATV tours at Eklutna Lake. The ride in a UTV Tour is great for Seniors or parents with small children and you can book tours in conjunction so some can ride and some can drive. See waterfalls, glaciers, wildlife, a beautiful lake and tons of awesome scenery.

I would not recommend this tour company. Our guide was impatient and provided very little safety…read moreinstruction. During the trip, my companion fell into the snow, and the guide showed little concern or compassion. What made the experience worse was what happened afterward. After I posted a negative review on Google, the business owner falsely claimed that I had never toured with them and even resorted to personal insults. I later noticed that the company responds to every negative review across platforms in a similarly confrontational way. They frequently justify their behavior by saying they are a "small family business," but that does not excuse dismissing legitimate safety concerns or attacking customers. If anything goes wrong during your trip, be prepared for this company to deny responsibility as if they are not grown-ups.

Amazing experience! The owner and guides were awesome. Very personable, knowledgeable and upbeat. I…read morewas disappointed that the glacier tour was unavailable but the mountain tour did not disappoint. The views were beautiful. I enjoyed being able to go at my own pace and speed up when I felt comfortable. It wasn't the best conditions but the crew ensured we still had a good time. Highly recommended.

I am not surprised by Te'Anna C's account. I dealt with tool doctor when they were in their…read moreprevious location on Palmer wasilla Highway. Long story short, they wasted a lot of my time for nothing. This is a family business, just the husband and wife to my knowledge, which makes the other review interesting, as it sounds like they were trying to confuse the customer by making it seem like several employees were involved. I tried doing business with them because I wanted to help their family, who had been through some tough times (Israel is the son of 'Papa Pilgrim'-a severely abusive father, and also lost both legs in a car accident). I wish them well, but just as the reviewer who rented the wheelers, would not recommend this business based on my experience.

If I could give no stars, I would. I am so very disappointed with this company. At first, I was…read moreexcited and happy with them, BUT then their true nature came out. I rented three 4wheers on 5/4/19 which cost me $170.00 for each for 24 hrs. I also rented one trailer at i believe $55.00. I had to put a $1000.00 down as a security deposit which seemed high, but I had no issues there. I went out to Sutton to camp and ride, once there one of the 4wheelers had a malfunction, and I had to wait a couple of hours for the owner to drop off a new one, which was nice since it was his son's birthday. They did give me a later time to return them due to us having to wait which was nice ( but then again, it was the right thing to do). Well, the ride was great, and the 4wheelers were fine. I dropped the 4wheelers off and expected to get my full return except $45.00 for the cleaning charge. Well, I had to wait until 5/6/19 to call and see what I was getting back, and to my dismay, I was told two 4wheelers flipped. Which is 100% wrong. Only one 4wheelers TIPPED in a large puddle for maybe 3 to 5 minutes, which he tried to say it seemed like it was in the water for a very long time. Everything worked fine, and we stopped riding due to being cold after landing in water. I was confused to why the owner was saying two flipped when that wasn't the case, out of a $1000.00 security deposit they only gave me $150.00. I was told Monday afternoon, there were NO body damages to the 4wheelers but today Tuesday, there was. I was told twice they would not take the money out of my security deposit until we went over everything, which they didn't do. I the owner admitted he took the green wheeler out with his family, and one of his family members rode it all day, and he knows it wasn't flipped (this is the one I am stated never tipped). I asked him if he had documentation stating he had a mechanic look at the 4wheeler before he dropped it off to me. He said, he did. (funny since they don't have a machinic work on the weekends). The owner stated he did the inspection himself. I asked if he is a certified machinic which he said, " Yes." Interesting his family member used it go to the glacier, and now I am being charged for water damage and a bent handler bar. (I know for a fact, you have to go through a lot of water HIGH water to get to the glacier). I asked him, " Can I have a mechanic come out and look at the damages?" The owner became irritated and said, " I'm not going to have someone come in my shop." I then stated, " I want in writing you had used the green 4wheeler before you brought it to me. I also want the before and after pictures of the wheeler before he took it out. As well as the before and after reports." The owner didn't like that too much and said at first he wasn't going to do that but changed his mind. I'll, see if I get the email with all the information requested. I explained to the owner, "I have no problem paying for the one wheeler that TIPPED over, but I know for a fact that no other 4wheelers tipped or flipped. He told me the left side of the green 4wheeler left handlebar was bent. The only one that tipped was a camo one, and it was on the right side. (which is odd because you would think that is the one that would have a bent bar.) I feel I am being charged for something that happened on his trip and not ours. I am so shocked because this company seemed terrific, they came out to bring another 4wheeler, they had someone come in on a Saturday since it isn't the season to be open on the weekends, and they were friendly. I told so many people about this company, I hope those other people do not go to them. To top that off, I was the one that had to call numerous times about my deposit, told they would call me back ( which they didn't). When I called today, I was told the owner would call me when he got it because they were not done yet. I just spoke to one at around 12:30, and he told me, his assistant didn't want to deal with it. Funny seeing she was the one who called me first, which I asked to speak with Isreal, the owner. This situation is wrong on so many levels. We went through puddles, but we did not do crazy jumps or rally the hell out of his machines. Yet he is saying the oil was dripping out of one wheeler and two air filters needed to be changed, and they needed to replace some unit that will take two hours to fix for a tip over that wasn't a hard flip. I was told he ordered the parts before even talking to me, which he told me himself he wouldn't do until we spoke. DO NOT GO TO THEM!!!!

Recently made a UTV purchase here…read more Beyond friendly staff and mechanics. We came in not fully sure if we wanted to make a purchase, but had an idea of what we were wanting. Paul went over the differences of the two machines we were deciding between. He showed us both machines and the differences first hand. We were able to give a test ride of the machine and never felt pressured to make a purchase. We decided to take the price sheet and go grab lunch to talk it over. Once we made a decision Paul walked us through the current promotions for financing or paying cash. They pulled the machine into the shop and gave it a nice bath. Very enjoyable experience. And really happy with our purchase.

absolutely fantastic service ,, above and beyond to secure a one in state available part--and let a…read morecustomer in store going my direction in palmer to deliver it on their way. Cody and the lovely volunteer couple saved my day as we had to clear ground for my broken well.

We had an amazing experience with Outbound Heli. My fiancé and I were heading to Alaska for the…read morefirst time and were looking into helicopter tours when we discovered that elopement packages were a thing. We toyed with the idea, called the office and asked a bunch of questions (which were all patiently answered), and decided to go for it. On the day of our scheduled tour, we got ready at the hotel and were walking out the door when they called and said the weather wasn't favorable for flying. They said they would monitor and call us back to let us know if we could still go out that day. They did call back about 2 hours later but the weather was still bad, so we would try again tomorrow. The next day we got dressed up again and headed over. We were delayed a couple hours (again due to weather) but ultimately we were able to go out. Seeing the glaciers up close and getting to walk on it was incredible, and my now-husband and I are so glad we chose to elope this way. Our trip was cut a little short bc it started to rain and it was cold and by that point we were all over it lol. Our pilot, Casey, was awesome and picked amazing spots for us to land, and our photographer Arielle got us beautiful photos. It took about a week to get them back. They made everything so easy and it was very reasonably priced (definitely worth it to not have to deal with the stress of planning a traditional wedding).

Today we did the whole day - glacier exploring-paddle boarding with Bailey and Cedric. I was…read moreabsolutely blown away at how amazing the experience was. Way past my wildest expectations. They were top notch - the helicopter was a lot of fun- saw so many wild animals- the atmosphere was surreal. Thanks for making our day absolutely perfect Bailey and Cedric.