Hello all, I had to install a new meter and pole in a new home in Natalia, TX. After several quotes…read moreand speaking with different people I decided to go with Freddy (owner). He wasn't the cheapest but was pretty close to other quotes I had received so he was fair. The reason I chose him it's because he was very professional, on time with everything, & his communication was on point. One thing I HATE doing is paying a contractor upfront for anything bc I have been robbed before but Freddy stated he had to take half the payment bc he has also been robbed. After carefully thinking about it, I decided to go with him anyway bc I felt he was honest. I am so glad that I chose Longhorn Electric bc they were on point. The only reason I give s 4 star is bc I don't like the fact that the pole is right in the middle and would have liked it more to the side of the home. However, that was my fault bc I wasn't there during the time. His wife was with him doing the job and she was very friendly too. I would HIGHLY recommend them for all of your electric needs.

Great communication. Even though we no longer required service, I have full confidence that Apex…read morewould provide outstanding support.

Wow! This company is old school honest and dependable. Quite…read morerefreshing to have a company actually care. Electricity is so important to our home and life. This is round two of repairs as the original wiring was not done( no pun intended) properly. We feel confident the repairs will be 100% and fair in cost.

By far the best electricians in the area. They always do excellent work at a reasonable cost. They…read moredon't jerk you around with no shows, just good work. They didn't give me any fuss about wanting to install a few of my own receptacles because "they needed to do it for safety", they simply did the work requested and other times when I've asked them to give it a look over, they were happy to accommodate and pointed out what I had done wrong. There are a few other decent companies around here, but none with the responsiveness and punctuality of STX.

I was having a Barndo built by a contractor who decide not to finish the project due to he ran out…read moreof money. Contractor hired STX for the electrical which was a shotty job. They put lights on top of ac vents, flood lights were holding water when it rained. The living room kept shorting out due to flood light holding water. I've had to to go into ligation with this unprofessional Barndo builder & asked STX to please come and do final inspections and fix the problem. They refused due to contractor told them not to fix problems. STX should still held responsible for all electrical problems. They even told me once not to complain about the flood light so they could pass inspections. Very unprofessional & I'm so disappointed in them for handling my home as if it was worth nothing.

05/15/2027 Tech Jace Romeo very professional. Found the…read moreproblem with my ac unit blown compressor. Unfortunately could not fix it so I may have to replace the entire unit. Also help me find the issue after I turned the brakers back on half the house went dark turns out its 2 bad one phase brakers ill replace thanks to his fast diagnoses. (Up date 2) 05/16/2026 3 stars now Ac installed had to go to work it wasn't tested i turned it on. 84°f No notes no call no nothing . Sweating to sleep woke up to my house 8 hours later to 81°f. No response from the installers direct line phone number Nathan Gomez . (update 3 ) 1 star 05/17/2026 Was called today around 10 am and they scheduled me for a appointment 2pm Monday. 4 days with out any cool air so far. They have me on a if a tech is available request but ( 24/7 emergency service ensures help is always available. ) this is a lie Update 4 ( 3 stars) 05/17/2026 Tech Ruben Moreno called 15:25 on his way . Will update further after he is here. Update 5 (5 stars) 05/17/2026 18:10 Tech Ruben Moteno found a Crack in the line patched it and filled the ac unit back up and its working now house went from 87°f to 77°f in 2 hours and its dropping

TEN YEARS OF MEMBERSHIP -- & THIS IS "PREMIUM SERVICE"?…read more We have been Jon Wayne customers for approximately ten years, paying monthly for two of their service programs. After this latest experience, I am left wondering exactly what all those years of membership bought us besides higher prices & worse service. During one of the hottest weeks of the year, our air conditioner lost refrigerant. Jon Wayne came out, did not repair the leak, told us they added approximately five pounds of refrigerant, & charged us more than $1,000. We are monthly service-plan members. Apparently that's the benefit. Jon Wayne advertises its service club as providing discounted repair pricing, preferred-member pricing & priority service. After paying into their programs month after month, year after year, I certainly didn't feel like a preferred customer when I was handed a four-figure bill for refrigerant without the underlying leak being repaired. Here's a more accurate definition of their "premium service": Service you won't like -- at a price you'll definitely find premium. While they were at our house, they also quoted us a replacement system. We ultimately had a better system installed by another reputable company for approximately $11,000 LESS than Jon Wayne's quote for the inferior system they proposed. Let me say that again: A better system. Approximately $11,000 less. Did I mention we're longtime monthly service members on two of their programs? I remember Jon Wayne being a much better company years ago. Whatever has changed internally, the Jon Wayne we dealt with on this call bears little resemblance to the company that earned our business in the first place. They certainly know how to advertise. Their trucks are everywhere. Their commercials are everywhere. Their branding is polished to a mirror shine. Unfortunately, in my experience, the service isn't. At this point, I feel like I've been helping pay for the advertising machine rather than receiving any meaningful benefit from a decade of customer loyalty. Jon Wayne calls its membership the 5-Star Service Club. After this experience, I'd have trouble finding the first star. More than $1,000 for refrigerant without fixing the leak, followed by a replacement quote approximately $11,000 higher than what we paid elsewhere for a better system, was enough for us. Ten years of loyalty. Two monthly memberships. Lesson learned. In my opinion, the prices have become exorbitant, the value of the membership has become nearly meaningless, & this latest experience was a complete ripoff. We won't be back.