I just want to give a shout out to Lenny…read more Although he wasn't working he immediately called me after my inquiry through the operator line. He wasn't even at home but within 30 minutes or less after his first phone call with me I had a unit. I had to cancel the next day and wasn't expecting to get a refund but Lenny had my card refunded within 24 hours on a holiday weekend Saturday. It was a pleasure having him assist me Thank you Lenny and sorry about my mistake.

Great experience, Super Storage was there when I needed their services. The staff was friendly and…read morevery helpful. I would not hesitate to call them, before the competition for any Storage needs. Thank you Super Storage!

All of your belongings needs to be in a tote or covered multiple times to keep from the rodents…read moredestroying your stuff. Everything in the unit is covered in rodent droppings. My rent has been raised 3 times in the last 18 months.

Nothing but kudos ! The gals in the office were super friendly and personable. It was important to…read moreme to find a storage facility that was temperature controlled . They had several and took the time to show me the interiors so I could visualize and estimate which size I needed. Cleanliness was also important. I have beautiful furniture and worldly possessions that mean everything to me and so I didn't want to put them in a unit that was dusty dirty. I moved into it and it was spotless. They even have dollies and platforms with wheels to roll in multiple items or large items Hours of operation are convenient too. Highly recommend!

So I moved to Oceano from San Jose and went from 2500 sq ft to 850 sq ft. I badly needed somewhere…read moreto put my junk and stuff. My brother found this place and it was right down the street from me! Yay!! Jeff, who runs the place, is probably the most helpful man on the planet. Got me a unit upstairs and one day I was having trouble with the lock and he hobbled right up and like magic he had it opened. And he had just had knee surgery. And he had to up the stairs. He never complained. He is the nicest and most accommodating person I think I've met down here. If anyone needs a storage unit, I would highly recommend this place. He was wonderful to do business with and just to shoot the uh....breeze with. Couldn't be happier with this place.

An ongoing pleasant experience to have my items stored here…read more Excellent management includes keeping the grounds clean and secure, availability with a call or text, helping hands when a bit of muscle needed, automated payments, and more. I've used other storage facilities in the past and never felt so confident as with Grover Storage.

We have been with Monarch Mega Storage for almost 6 years and never had any concerns that our…read morethings were not safe and secure. The cleanliness of the facility the hours of operation the value and staff have been amazing. Thanks to you all and keep up the outstanding work. Tim & Charlotte Schultz

I stored my fifth wheel RV there since 2021and couldn't be more satisfied with them. Great group of…read morepeople to work with and well secured I wish them well thank you.

Things have really gone downhill the last couple years. They seem to hire anybody with a pulse with…read morezero customer service skills. I'm looking at you, Brian. I have managed a different storage facility, and worked at another. It's not that difficult to be pleasant and helpful. Because of their poor customer service, I do my transactions online. But when I tried to pay my bill, the website had been "improved", making it impossible to navigate. So when I called to office to get help, all I got was abruptness, condescension, and attitude. I'll be moving my things out of their overpriced facility the first chance I get.

I highly recommend Fort Locks Storage. Candy was a dream to work with. She was not only a promise…read moremaker, she was a promise keeper. Her knowledge of the operations and her follow through skills were spot on. The facility was very clean and easy to navigate. Their billing system was precise, accurate and like clock work. This is a great facility for all your storage needs. Randy K.

Been with them for three years. I leave my RV at their place. Safe and clean. Management is very…read morenice..

My roommates and I booked a 9'x10' unit with this company June 13th and didn't even have it for a…read morefull month (Closed it July 9th). We were reassured that we would not be charged for two months, and that because we were there for only one month it would not roll over and that we were not enrolled in autopay. However after I closed it I checked my banking information and found out I was charged for 2 months. I had to call two days in a row even though I called the first day within operating hours and when I was answered on the second day Diane picked up and was told that they never sent back my $40 security deposit, and that I would not be refunded my money. It would come back as a probate for the month of July. When I asked for further clarification Diane became frustrated and explained (pretty much yelling) that she does not know how the probates really work and that she would forward my information to the company's accountant. Today I got a call from Mary, who was very helpful and kind that I would not be receiving any kind of refund at all. I got two different stories and am now being charged for two month's rent. Already, I find it horrible that I had to ask for my security deposit back and that if I never caught that I would have lost $40. On top of that, my address was written completely wrong despite me giving Diane my license and her inputting my information herself. They are unclear about their policies and tell you what you want to hear so that you work with them -- at least that is my experience. I did not enjoy my time there, will be looking elsewhere for storage in the future, and I hope you do the same.

I was in search of storage space during my recent move. Peggy did not have any units available when…read moreI called however told me to call back by the end of the month, as she was hoping for a few units to clear. She was heaven sent! My property is safe and secure at Five Cities Storage. I was very impressed by the level of protection this storage location provides. Thank you Peggy to taking care of my precious belongings. I am looking forward to seeing you and your friendly face when I frequent my storage unit.

I put my things into storage here the last week of Nov 2020. The first week of Feb 2021 I went o…read moreretrieve some items As I was planning on doing it slowly so I wouldn't have to rent a truck. When I got there there was a lot of evidence of rat infestation in my unit. I let Peggy know and she replied, " Well I didn't invite the rats here ". I told her that I understood that but she was responsible for keeping them out. Unfortunately, at the time I didn't have time off work to rent a truck and retrieve my things so I went back two weeks later. As I was removing my things from storage the evidence of rat infant station was huge. They were getting sunflower seeds from someplace and bringing them into my unit to eat them. Not only that but my unit was absolutely filthy there was dirt all over everything. The rats had building nest in my mattress and had eaten through at least one box which held a beautiful watercolor painting. Then they had eaten the back off of it. I have not checked the rest of my things yet so I don't know the full extent of damage. I called Peggy one week ago and left a message for her to please call me so that we could talk about this and have not heard anything. Avoid it all cost!! I guess Peggy doesn't think it's an important to call me back so I will be filing a small claims.