They diagnosed the issues with my Subaru Forester thoroughly, explaining in detail how and what was…read moreneeded to correct them. Work was done in a timely manner and at a very fair price. The owner was very knowledgeable and friendly, working with me to schedule a few different issues to better fit my budget. Will always go back for my automobile needs. Great job!!

Todd and Bob are honest with professional work ethics! Last week was one of the few times we took…read moreour Toyota Tacoma to Nelson's Auto. Todd was fair at pricing, explained every detail of work needed to be done, was on time on ordering the parts, and fixed our toyota truck that needed alots of work on a proper timing! Absolutely great service, super value for the money paid, friendly professional team. I recommend them to anyone looking for a trustworthy mechanic shop in the area! Thank you Todd and Bob for the great work and customer service!

I traveled from the Oregon coast just to purchase my vehicle because of the stellar service I…read moreencountered via Phone with salesman Sean, finance gurus Paul and Tim. Full well knowing exactly what I wanted without test driving. When I got there Sean encouraged me to do a test drive just to be sure because he wanted me to be sure I drove away without regret and happy. it wasnt your typical car sales experience, he wasn't pushy didn't try to upsell and really truly wanted to make sure I had the best experience. Paul and Tim had everything ready for me to sign by the time I got there and it was the most professional and easy car buying experience. They went above and beyond getting me INCREDIBLE rates and weren't the typical push to upgrade. They listened to my wants and needs and my limits. I the one way 8 hour drive was worth every penny and there is no way I will ever go anywhere else to buy my cars. Customer for life!

Everyone was so friendly and helpful and answered all question…read more They were not pushy and made our experience great. Highly recommend Joe Henderson. Mike White Ford of Sanpoint was the best.

I went in for an oil change. Felt like I was dealing with honest, respectful professionals.read more

Amazing new shop, well set up and ready to address all your vehicle maintenance needs. Took care of…read moremy oil & filter change plus checked the tires, filters, etc. New family business. Just moved from Tennessee. I highly recommend this shop. The others I attempted to try were just pathetic.

The service center is very friendly. No one tried to up sell anything to us (I HATE that!)…read more Excellent job!

Had a great experience here buying a new Traverse. Aaron was awesome to work with - responsive,…read morecommunicative and just easy going. We live several hours from the dealership and had put a deposit down on this car. I've never purchased a car so quickly and easily when we arrived they had us out the door in less than 45 minutes. Alexis who handles the paperwork was wonderful as well. We wouldn't hesitate to come back here to buy another vehicle.

Just did a simple windshield fix but detailed and in a way that will ensure repeat. Business…read more Respectful, professional, and provided what was done and if I need to replace the windshield later even a quote. Need glass repaired or replaced I highly recommend. Don't use the "big" glass company you will not be happy. In my opinion of course.

I gave three stars because part of this was my fault. We purchased the glass (two pieces, brand…read morenew) and needed to have them installed. I expected to pay a little more because of last minute, but $450 to install was SHOCKING. Last time we had these replaced it was $475 which INCLUDED the glass. It's my fault that I didn't ask for an estimate first, but I'm shocked at the price. Needless to say, we won't be returning.

Sandpoint Grizzly Glass was on it! We made a claim through Farmers insurance for a cracked…read morewindshield RIGHT before our camping trip in 2 days and they got us taken care of...AND they came to us! They were fast and efficient. One of them was apparently in training, and I'm not certain it was him, but perhaps it's not a great idea to make the comment about them not needing to be certified like other companies (not mentioned) do. LOL Personally I don't care as long as it's done right. A lot of "certifications" are to feed the money wheel anyhow and someone can be just as good or even better not having it. I've dealt with this company in Coeur d'Alene before also for rock chip repairs and was just as pleased!

We had a crack in our windshield going in about 4 directions across the whole thing. We filed a…read moreclaim online and selected this place for the repair. They had us in and out soooo fast and did awesome work!!

How a place gets an almost four Star review is beyond me. I was told to take my car there which is…read morea 2008 Honda Civic. I called there today on 8/28 the person I spoke to said oh wasn't here for an oil change wtf. It's been there two days now they said they needed it for one more day from my understanding they put a new starter in it? But the gentleman I spoke to said oh we're leaning towards the starter? I don't understand?? I only have one vehicle and doctor's appointments to get to and when speaking with someone who works there and they know nothing about the vehicle that's quite upsetting I'm giving it one star

The most honest and expert auto repair place I know. Gerald deals straight and is honest. I was…read moretold by another repair shop in Newport that my truck needed a $2000+ brake job. It didn't seem right and as a retired person, I am on a budget. So I took my rig to Gerald at E & L for a 2nd opinion. Gerald checked and said my brakes were in good shape. He explained there was no reason to replace brakes at this time. It is hard to overstate how important it is to have a legitimate and knowledgeable mechanic who treats customers with integrity. I wanted others to know about my very positive experience with Gerald at E & L Automotive.

Took my truck in for the tranny to get fixed .Came back with the breaks spongy and no power…read moresteering.

Untrustworthy!…read more Performed tasks not authorized. Lost pieces then charged for replacement. Failed to install safety equipment while reassembling. Their motto is choose 2. Do you want your vehicle done cheaply, fast or right. What you get is expensive, slow, and wrong. One star is for the fact once upon a time the owner was a trustworthy mechanic. And the bbb expects a star rating.