My absolute favorite place to get a Brazilian. The staff is the highlight of this review. I drive…read more30 minutes just for the sweet staff, efficiency, and CLEANLINESS! Ask for Micah she is amazing and will talk casually while quickly working.

I received Brazilian Sugaring service from Atha she was very knowledgeable and made me feel very…read morecomfortable I was very pleased with my experience I will be back to she her

First time at Hello Sugar and definitely won't be my last! Highly recommend Shara for all your…read moreservice needs. She was very friendly and accommodating. Did a great job on my eyebrows, I loved the result! I also signed up for the monthly subscription which is $16 billed on the 1st or 15th of the month. Definitely a must if you get touch ups often. Will be back in 4 weeks for mine!

I was looking for a quick appointment to get my eyebrows waxed and try sugaring for the first time…read more I found this place online and decided to give it a try. Alexis had availability within a couple of hours. This is a small very private suite inside salon suites. Alexis took time and care to insure my eyebrows were precise and cleaned up. She also tried sugaring for my upper lip. This was an excellent experience and I will coMe back again! Way better than a fast, busy shop where they take two minutes to run you through their process. Come here, worth every penny!

I walked in an hour before they close and got turned away, saying they aren't taking any more…read morepeople because of the long wait time. I hate to leave negative reviews, but if I drive almost 30 minutes to get there, where walk-ins are welcome and no appointment needed, then I should be able to trust that I can have a service done (a 5 minute eyebrow wax) during their hours of operation. I can understand if it was right before closing time but this was not the case. I think it's fair to expect that if I show up during their posted hours that I can get service. I am not one to complain about the waiting, as that is expected in a place where walk-ins are welcome; however if you say you are open then there is no reason I should be turned away. I refuse to go to a place where I can't trust that I can even be seen until I get there. I can just as easily go to my nail salon to get what I needed, and from now on that is exactly what I will do. At least then I know I won't be going somewhere for nothing.

Very happy with the service @ the Wax Strip. The staff is kind and helpful. Very satisfied with…read moretheir work.

Stacy is an absolute sweetheart, who is also passionate about her job. I first heard about Stacy…read morewhen she was offering an Amazon Local deal for eyelash extensions. After a bad experience with another business, I was scared to try anyone else out. Stacy was so helpful and understanding about all my fears about the extensions (glue allergies etc.). She even let my friend and me do a mini-trial before we purchased the deal. I have a very crazy schedule, but Stacy is always willing to work with me. She has even stayed late at work to accommodate. To top things off-- she has the best prices in town! If anyone is in need of eyelash extensions- I recommend her 110%! She also offers waxing services, which I haven't tried out yet... but I certainly will!

Fist experience was amazing! I got the eyebrow tinting and brow wax!! Will be back for Brazillian…read moreand mink lashes.

I had a great experience here. My massage therapist was Ed and he was phenomenal. He listened to my…read morebody's needs and made jokes at the end of the service to help me feel comfortable. The robe was a great feature but my only complaint would be that I wish the locker room had double doors to have more privacy.

I treated my 74-year-old mom to a 1-hour Swedish massage while I indulged in a Vichy shower and…read morescrub. We were first led to the locker room, where robes and sandals (in the sizes we provided over the phone) were waiting for us. From there, we headed to a serene waiting room to complete paperwork. A staff member brought out warming neck pads, which was such a nice touch, and I also noticed a small refreshment area in the corner, which felt very thoughtful. My Vichy shower and scrub were amazing. I instantly felt comfortable with the provider, who did a fantastic job. The massage portion with the scrub was heavenly, the water was perfectly hot and I left feeling completely relaxed. My mom said her massage therapist was gentle, attentive, and made her feel very much at ease. The pressure was just right for her, and she left feeling absolutely spoiled. The front desk associate was also incredibly kind and even offered us both 10% off as first-time guests. Overall, the service was wonderful, pricing was standard for the area, and we'll definitely be back!

The whole spray tan experience with Kellie was awesome from the minute I walked in her studio. She…read moreasked me several questions before she custom-mixed my tanning solution (which is organic!). In between applications she even took the time to 'blow dry' my tan. I was barely 'tacky' when I left. My tan is rich and super real looking. She took a lot of time with me and I felt like she really cared about me as a customer. First-class treatment all the way! Thanks Kellie!

Very friendly, attentive, gave me knowledge about the different waxes that I never knew before…read more Thank you for the awesome job I will be back and will be sending you some people your way!

I see Micah for Brazilian waxes every 4-5 weeks and she is amazing. I always feel comfortable and…read moreshe does a great job. I've been here for 2 years and after reading in particular the poor reviews... felt the need to share my experiences. This studio is such a comfortable and safe place. They have complimentary drinks and have comfortable seating when waiting. The rooms are nice and clean with a comfortable bed. Especially if you are getting more than one area waxed. All of the staff are welcoming, considerate of your needs, and polite. Concerning the negative reviews, no I have never been offered incentive to leave a good review. They let you look and give you a mirror to check if there are any hairs left on your body. If you see some speak up. I had a time, not with Micah, where I saw some hair and the esthetician was more than happy to wax that area. Pain? Seriously, it's a wax and they do hurt. Everyone's pain tolerance is different but they are in no control over your pain. Overall, I recommended this studio to many of my friends who have told me that they thoroughly enjoyed their experience. Not everyone's experience is the same, but I couldn't be happier with this studio and Micah.

So fast! I couldn't have been more appreciative at the speed, professionalism and quality of result.read more

I visited the Murfreesboro, TN location because I was in town visiting a friend. I received an…read moreeyebrow wax and underarm wax. I paid the balance when leaving the salon. What I did not authorize European Wax Center to do was sign me up for a Wax Pass. When I caught onto the unauthorized charges,I called and spoke to the manager in hopes they could reverse the payments and cancel the subscription. She told me my options were to: 1)cancel the subscription for a $25 fee and utilize the $ they've already taken from me in only that salon location OR 2) keep the subscription to use in any salon location. Again, I am not living in Murfreesboro, TN, so option 1 was not even an option. I told her I had no intentions on keeping the subscription either, as I did not want it in the first place. $200 for 12 eye brow waxes is not worth it to me, as I only receive that service once every 3 months or so. She showed no remorse and had the attitude of "Oh well, that's all I can do for you." Thus, forcing me to continue paying for a subscription service I did not approve of. I feel as though the business conducted is deceitful and the manager was not willing to hold any of her employees accountable for their wrongdoings. I've contacted BBB in hopes I can get my money back. BEWARE of this place, as I've noticed a previous review where this has happened to someone else as well. If they make it right, I'll update this review. Until then, I'll never go to another EWC again.

First time visiting I had Essence. When I tell you she DID my eyebrows. She did awesome! Everyone…read morewas super nice, can't remember their names but I'd definitely recommend going there. See Essence she's the eyebrow girl. Great experience.