I have called Harper a couple of times. I just wish I could get them to answer their phone. The…read moredrivers a very polite and I feel very at ease riding with them. I am just worried that if I can get them to pick me up at my apt. I wont be able to get them to answer the phone to take me home. That being said if you guys will answer your phone to an old woman needing a ride I will shout it from the rooftop about how you are so much better than that fly by night company Martin transport. They arent worth the powder to blow themselves up with. h

Quick response to all queries. Very good overall service. great no complaints. felt comfortable. A…read morepleasant experience. The driver texted me prior to my ride assuring me he'd be there and texted while at the airport. He was friendly, welcoming and professional. The ride was clean, safe and comfortable. I highly recommend the service. It's a good value for the experience.

Omfg! These people suck! Had a reservation with them which they said they screwed up and then…read morelater got a rude from them and heard the driver give the same excuse to someone else!!!!! This guy went off about people wanting rides and we realized when he was yeling at another person that called, that he dumped a scheduled pick up for us just because we were sitting there.

Excellent experience. Picked me up on time and happily transported me and my bicycle (the…read morecompetition in town refused to transport a bike). Reasonabe price. Tiny extra fee for bike. Direct and efficient driving. Friendly driver. Would use again.

Granted there is bad weather. But after two hours we found another way to get our stranded…read moredaughter home. They would not give time estimates and when we called to cancel there was no sorry or attempt to make some sort of professional appology. Just an "oh, ok." If you like to wait....then call them. Not us, never again!!

Terrible. Would jot recommend. The lady who picked up the phone sounded no more professional than a…read more12 year old. She was rude and sounded like she cared more about herself than her customers. I then called to cancel because I found another taxi who could pick me up sooner and as soon as I called and said who I was she immediately hung up without asking if I still needed the ride or anything. Would not recommend. Would rather walk across town before considering these people.

I have used their service multiple times. They have always been on time and treated me with…read morekindness and respect. It is very refreshing to know that a taxi service will do what they say they will do. I would highly recommend them and will continue to use them.

Owner of cross taxi told me my cab ride would be $180.00 over the phone, when he got to my house…read morethe price jumped up to $200.00 because he forgot I live in Webb city, how dishonest of him, when u tell someone a price you keep your ward, you don't cheat them, and if you make a mistake on the price of the cab ride, that's on you, you don't go back on your ward and upcharge your customers because you supposably forgot what city they live in, to all those who need cab rides Harper's transport in Joplin Missouri which is a taxi service is still in business and much cheaper than cross taxi I would recommend using Harper's transport,