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    7 Eleven - Stafford

    3.7 (3 reviews)

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    2 years ago

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    2 years ago

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    Herman's Service Center Inc

    Herman's Service Center Inc

    1.0(6 reviews)
    0.4 mi

    Went in for an oil change, but, upon Herman's suggestion we had our transmission fluid flushed. A…read moremonth later on a totally different issue (battery) we stopped into Hendrick in Woodbridge, there the Honda technician found no indication of transmission fluid in the Van. None... holiday weekend choices are limited, so we had to pay to have it drained and refilled. When we came back home I stopped by Hermans. Mr. Herman was anything but helpful. He blamed the Honda dealership stating times were tough. The insinuation here meaning they lied to get the repair work... Let's think about this, the two man operation with an empty parking lot versus a dealership repair with a four hour wait time to be seen. Honda certified vs ?? Herman made no effort what so ever to correct this issue. Read the other yelp comments, when driving by on Rt. 1 look at the parking lot, there is a reason it is almost always empty!!

    I am not sure what to say about Herman's. I have been there once and a family member ended up…read morebeing towed there when her car stalled on Rt 1. All of the visits to Herman's were very bad experiences. The first visit I was given a $1,000 estimate to repair my A/C. They did not even open the hood of my car or leave their desk and they threw me an estimate of $1,000? I shook my head, left and had it fixed elsewhere for $90. (It had a bad O-ring--the $90 was for a new o-rig and conversion to R-134). On the second occasion, my familiy member was towed into Herman's with a car that stalled on Rt 1. It turned out to be a bad battery. Herman's gave a huge estimate for a new battery ($150-ish), new alternator, etc. When the family member said they would just drive the car home, they tried to scare her with "we are not responsible for anything that happens if you take the car from here. It might not be safe". They created much drama and it was pretty awkward to see adults act that way. We drove the car home, bought a battery and the car works perfectly. When I drive past Herman's I see a relatively empty parking lot in a location that should be bringing them tons of customers. I shake my head each time and wonder how they will ever dig themselves out of the hole they have dug. They could start by not trying to take advantage of women and people with no car knowledge. It is unfortunate that the lowest rating is 1 star...if there was worse rating, I would give it.

    7 Eleven - Stafford - servicestations - Updated September 2026

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