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    71Xsuites

    5.0 (1 review)
    Open 8:30 am - 4:00 pm

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    5 years ago

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    Regus - Hill Country Galleria

    Regus - Hill Country Galleria

    (2 reviews)

    This is by far my favorite location to work out of. I love the area and Rachel is the best!read more

    I bought a Regus Coworking membership (10 days/month, Regional plan) in August 2026 because this…read morecentre's Google listing said "Open 24 hours" - I needed access outside regular business hours. When I showed up, the doors were locked and nobody was inside - and not just after hours: I couldn't get in during the day either. Then I found out that with the plan I'd bought, only 2 of the 17 Regus locations in the Austin area were actually accessible to me. Nobody mentioned that before I paid. Since I couldn't use what I'd paid for, I asked Regus to refund the original charges to my card and, if a different plan was needed, to sell me that one instead. What they did: charged my card again in full for the new plan and quietly turned the old payment into "account credit" - money that sits in their system, not in my bank. Weeks later, nothing has been refunded. Before that, they had also charged a second invoice the day after I disputed the first one in writing, and their billing helpdesk refused a refund outright. Cases raised through their support portal get no reference number and no reply. Locked doors, hours that don't match the listing, a membership that only works at 2 of 17 local centres, and a "refund" that exists only as credit on their own ledger. If you need reliable access or straightforward billing, look elsewhere. I've since filed a BBB complaint and a chargeback with my bank.

    71Xsuites - sharedofficespaces - Updated September 2026

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