Nice stop for bathrooms or a snack. If you're from the US, try the ketchup Lays potato chips. Small…read moregift shop.

On a bus tour and stopped for a restroom and beverage. It has a restaurant and convenience store…read more There are books about the falls and the surrounding area. It's a nice enough place, but hot chocolate of a machine? Seriously? I know, I sound like an entitled American :( We did not see the actual falls as this stop.

Overall, this was a great little spot to stay for a few nights in Jasper! The staff are super…read morefriendly and accommodating. They keep a fire going so we got to enjoy sitting around the fire for a bit both nights we were there. There is a restaurant and bar on the property. I didn't get any food but they offered a small sangria welcome drink. The rooms are pretty comfortable and have a fridge but no microwave. I did find a small spider near my bed though. We also saw a few elk around the property which was cool!

Highly suggest staying at Pine Bungalows. Greeted by very friendly staff (and cow elk) upon…read morearrival. Staff helped direct us to plenty of nearby locations that largely avoided impacts from the wildfire and retained much (or all) of their natural splendor--if you are worried about not being able to see much, don't be--come to Jasper and stay at Pine Bungalows. The cabin itself was very well maintained, smelled wonderful, and came packed with great tea and coffee. We were stocked daily with firewood, starters, and kindling that supported our s'more-eating habit. Our neighbor cabin guests, and all of the cleaning staff we met, were all kind and helpful. Our check-in staff member's handwritten directions on a lodge-provided map (attached) led us to several days of extraordinary beauty. She (Name = Strawberry) told us that Maligne Lake was pristine -- and we saw bald eagles, black bear cubs, and grizzly cubs with mom from the safety of our car. She said Pyramid Lake was beautiful, and we basked in the rich meadow trails and overlooks over several pristine lakes, including Pyramid Lake, and visited the wedding island to top it off. She encouraged us to take the tram up to Whistlers Mountain or drive to Mt. Robson--we did both (and Kinney Lake), and were left speechless both times. In other words, she helped us see Jasper and the surrounding area for what it truly is, and not just its recent disaster. We look forward to returning. A note on wildlife and the surrounding area. Magpies and cow elk frequently came right up to the cabin's perimeter. A coyote was seen outside the Bungalow's property, but never came close to the cabin (by visual, scat, or print). If you are trying to see wildlife, this is a great spot to use as your base of operations. There is a very occasional odor from the nearby water treatment facility, but it will last seconds for every hour you are outside so don't let that influence your decision. Can't recommend this business enough! Help Jasper recover and stay here!

I spent two nights at the Jasper House in Bungalow 52 a…read morestandard room with 2 queen beds. The room was clean & equipped with everything we would need for our stay. The location is a selling point. The bungalows are on a fast moving River frequently visited by elk, deer and the occasional bear. This is not a big chain hotel environment with modern amenities, there is no air conditioning and the rooms are rustic and out dated. Wifi was spotty along with phone & cable service. This winter the bungalows are slated for upgrades, air conditioning will be added. We wandered to the gazebo along the river, it was a cool breezy place to sit & admire the snow capped mountains & rambling river. We enjoyed Chris the naturalist's 8:00 program about the animals in Jasper. They have an friendly, professional & fascinating international staff from France, Chile, Mexico & Australia.. The Jasper House Bungalows were established in 1956, on picturesque property overlooking the Athabasca River. The original 28 units were built by Austrian John Woldrich & Italian immigrants, one of whom was Forabosco. John & Josie Forabosco bought Jasper House in 1977 expanding to 56 bungalows. The family ran Jasper House Bungalows for 35 years until 2011 when John sold it to the Decore brothers who renovated the properties. The seasonal property is opened from May Thanksgiving. The Elk Village Restaurant on site offers breakfast & dinner in their lodge dining room. We were treated to a steak dinner with mashed potatoes, corn & a berry tart. A buffet breakfast was provided daily from 7 until 9: 00. Patio seating is available as well as a few grocery, backpacking and off sale items. A happy hour from 4:00 until 6:00pm offers discounted cocktails, appetizers and assorted tacos.

Thank You Dear John, For Making a Wonderful Experience In Jasper National Park for our Tour Groups,…read moreFor Many Years - Thank You!!! Loved Staying Along the Athabasca River and Walking the Trail to the town of Jasper. Bears, Elk, Moose ...Simply Amazing.... Although, Do Be Careful...... Your Kindness Always Shined - Like the Gorgeous, Canadian Rocky Mountains!!!

Seriously one of the nicest hotels I've ever stayed in. Exemplary customer service and attention…read morefrom the top down. Staying three nights but they didn't have queen double available all three nights so would have to move to smaller room. Asked manager if there was any way we could stay in our room the whole time because we loved it so much. A few minutes later she called our room and had worked it out. She said she "comped" another customer and our room became available. Another time our keys didn't work and cleaning person saw the situation and insisted on taking our keys to front desk and fixed. I told her I could do this myself but she insisted. All staff so friendly and efficient. Room was spacious and clean and had all the bells and whistles. Shower amazing. A balcony was nice. Attractive art work. Nice restaurant on first floor and excellent strong coffee available. Parking on premises is free and overflow on street also available. Close to many restaurants.

The Crimson Jasper…read more In search of travel opportunities that would take me out of my home near Washington, D.C. so that I could avoid the gross semi-quincentennial spectacle being touted by 47, I looked for travel through the United States and Canada. Amtrak Vacations agent Kevin Guadagnoli did an outstanding job arranging my itinerary, starting with booking me a sleeper from Washington, D.C. to Chicago, then to Seattle, and then to Vancouver, Jasper, and Banff. I arrived at the train station in Jasper, operated by VIA Rail Canada, on July 4, so my timing was perfect. No red, white, and blue blustering - just clean air, beautiful mountains, great food, and lovely people, all who seemed to be at once kind, interesting, and unfailingly courteous. So refreshing to meet nice people. Kevin's choice of the Crimson Jasper was spot on: the hotel is an 8-minute walk from the train station, on clearly marked streets with ample sidewalks that made the trip easy and safe. Upon my arrival (not yet 11 a.m.) I was able to check my backpack and was free to walk around and get a sense of life in Alberta. There were first-rate bistros, a local liquor store, a full-service grocery store, and blue skies abounding, all within walking distance. The hotel was perfect. I was able to check into my room in the early afternoon, and found it to be well-appointed, comfortable, and quiet. The hotel has done away with single-use plastics, in favor of shower-wall-mounted dispensers that were environmentally friendly and easy to use. The bathroom was carefully designed, and was user-friendly even for me, traveling solo at age 70 with just a touch of neuropathy that makes it important that the shower offers grab-bars and such. Check, check, and check. I'd return in a heartbeat. Above and beyond: I had a bit of a meltdown when my transport from Jasper to Banff went south. Brewster Transportation, with whom Kevin had booked my transfer, proved to be really, really hard to work with. My itinerary had me leaving the hotel in Jasper on Monday on an excursion managed by Brewster. The rule in my itinerary was that I had to confirm my intention to travel from Jasper to Banff 48 hours before my booked trip. I started trying to reach Brewster Transportation on Friday, three days before my scheduled departure. When I called their posted number (800-760-6934) I got the response that my call was important and someone would be with me shortly. Not true. No one, not one person, could I reach. I called more than 10 times over the weekend, waiting at some point more than 30 minutes on hold, trying to reach Brewster so that I could confirm my travel and find out when I would be picked up. Three time over the weekend I heard the recording say, "If you would like to receive a callback when an agent is available to speak with you, please press 1". None of these messages were returned, leaving me not knowing whether my passage was confirmed - and worse, I couldn't tell when I would be picked up at the Crimson. My concerns were that I needed to confirm this trip: It was my one-way passage from Jasper to Banff, as well as my chance to see the Columbia icefields (which was part of the passage). If no one would tell me when I could expect to be picked up at the Crimson, I was screwed. And that's pretty much what happened: I tried without success to reach Brewster - due, entirely, to Brewster's failure to let me confirm the trip. I'm not complaining about the driver's refusal to wait - he or she had a job to do, and no one wants to wait for the laggard passenger. But it was wrong for Brewster to make it impossible for me to reach a human at Brewster. It was seriously wrong for Brewster to tell me (through its recording) that there was more than a 10 minute wait and that if I chose to request a callback I would be called back - that was a lie. It was also wrong for Brewster to put all calls on permanent hold over the 4th of July holiday. What happened next was, however, extraordinary, and spoke well of the Crimson and its management and front office staff. Emily and Danni were at the front desk when I learned the Brewster trip left without me. Working together, Emily and Danni went online and found a transfer that would get me to Banff by late afternoon. I couldn't get the benefit of the ice field excursion Kevin had booked for me, but I could at least get to Banff. I am profoundly grateful that Emily and Danni collaborated to figure out how to make this trip work. Well done!

My husband's parents had spent their honeymoon at a different lodge 45 years ago, but that one…read moreburned down in the 2024 Jasper fire. So they chose this one which was nearby but survived the fire. They also have previously stayed here before. I like that there is a river right across that you can go to in the mornings. After figuring out there are amenities at the front office, I started snooping out this one and found an espresso maker! With fresh milk. So I would come here in the mornings for my morning coffee fix. There are also books, board games, and a couple of binders with all the different menus from town (some need updating though). The staff was very friendly and welcoming and I was able to meet the daughter of the owners. We also went to the hot tub which was very nice. We weren't sure how the changing/shower room worked, so my husband avoided it when there were women using it. You can chop some wood for your fire place which we did. I really liked the cabins - they feel kind of homey. The couches are all nice and thematic, the artwork is not generic - I think I saw other pieces by the same artist around Jasper. There was a fridge, microwave, toaster, and an electric kettle. There was also a bathtub which I needed after one of our hikes. I also liked the lotion - it really helped my skin heal up. The patios were really cute, but we never used them because of mosquitos. We were in a cabin with a shared wall - you can hear the other side if they're playing loud music. Which my brother-in-law was. My in-laws got a standalone cabin which was really cute because it's like a cute little house. It would be perfect if you have younger kids who was some of their own space. These ones also have a stove - so some frozen pizzas were made. They are in the process of rebuilding the cabins. We weren't staying in the cabins during the day mostly so if there was noise I didn't notice. If you are driving into town, use the highway to avoid the train.

Beautiful location near the river and within walking distance to Jasper. Our cabin was clean and…read morecomfortable and had a nice patio with seating. There's no restaurant here but some groceries are available at the desk. Jasper is very close and there are lots of food options there. I was very pleased with our stay here and wished I could remain a few more days.

This review is for the service I received from Ada. I was in a pickle of a situation with some car…read moreissues and she not only was compassionate but helped me by providing different solutions and helped me to secure a wonderful and safe place to rest while I waited for my car to be fixed. Peter was also another staff member here that was extremely helpful. It's located next to a Starbucks and convenient to get to all the wonderful things Jasper has to offer. Thanks again, Ada and Peter, for making my stay in Jasper more pleasant!

We stayed here for 4 nights. Check in was easy and quick. The staff were friendly and efficient…read more The room was a good size. Everything was "OK". It seemed like everything was clean. Our room was quite dark - simply not enough light. Our room was on the 2nd floor, if you opened the curtains, there was simply no privacy. The AC worked great but was either off or on - no temperature controls. They have a number of Adirondack chairs out front that we enjoyed in the evenings. The hotel is older and needs to be remodeled - but I guess there is no need to - since they were totally filled during our stay. If the hotel had been 50% of what we paid, we would have increased our rating to 4/5. But at the price that is charged, 3/5 is almost generous.

Nice hotel, lobby, updated interior and deco, remodel bathroom and kitchenette , big size room with…read more2 queen supporting beds. Need anything, call front desk. Restaurant on site. Free parking. Would love to have newer carpet. Fair price in Jasper.

Decent place to stay. It was close enough to almost everything we wanted to see in the Jasper…read moretownsite. So basically the townsite. The hotel was easy to get into and out of because it is off the main highway into the city which is pretty great. There is surface parking, but also underground parking. You enter it with your room key. Keep that in mind. There is an elevator and stair access to the lobby. The lobby is nicely appointed. I mean, it's a hotel's first impression, it should be. The front desk personnel were very courteous and quick. The hotel has a pool and hot tub. I didn't get a chance to check it out. There was a youth soccer group(s) staying there and basically took it over. Front desk did warn us. It's appreciated. As much as I would have loved to use it. I was not already in my swim wear and disappointed. The rooms were clean. The furnishing seemed newer. The room was fairly standard. There was a small kitchenette type area with a deep sink. This was perfect for refilling bottles. My major complaint would be the lack of outlets. With three people in a room with multiple devices. It would have been nice to have more outlets. Typically I travel with a power bar, unfortunately this time. I left it at home. This is a sufficient hotel. Things were tidy, clean, and nothing smelled weird.

The Bear Hill Lodge is a group of lovely cabins sitting just outside Jasper so you're away from the…read morehustle and bustle. There are many different size options of cabins to choose from. We had a queen bed, twin bed, fireplace and a nice sized bathroom. The porch had a lovely view of the mountains and two comfortable Adirondack chairs. The location is about a mile from downtown so it's walkable.

Quaint property with character and serenity. We stayed in a…read moreChalet Room which is actually in a building that contains 4 rooms. So, you share walls with 2 other rooms... one on the side and one behind. Each room has a little landing with 2 cute red Adirondack chairs. There are these red chairs at the front of the property too. Great for grabbing a pic. If the people (aka kids) in the room next to yours are playing / loud... you can definitely hear them through the walls. The room itself is fine albeit a little cramped as there is not any place to set up your things. We had an extra twin bed in our room, so we ended up laying out our suitcases on the bed to access our things. There is a small closet of sorts that also has a little fridge, electric kettle and small coffee maker. I used the kettle to warm up water for tea and it worked great. The closet has a few hangers but they are the kind of hangers that you cannot remove from the rod so it was a bit awkward. It would be nice if the property added some hooks in the room so that you could hang your coats and backpacks. Our room also had 2 chairs and a fireplace which was very cozy. We did use the fireplace a couple nights as it was nice to have a little fire as we relaxed for the evening. (Wood is available for purchase for $14 at the front desk.) The bathroom has a towel rack that you can set your toiletries, but it's not a large area. I highly recommend bringing a hanging toiletry bag as there are a couple of towel racks that you can use to hang it. If you need to do a bit of laundry, there are a couple of coin machines located behind/next to the lobby. The room also has a ceiling fan which is nice to circulate the air since it was a tad warm during the day. Thankfully, it cooled off at night and we could air out the room simply by opening the windows and turning on the fan. Parking is assigned ... thankfully! But just 1 car per room so if you have more than 1 car, you'll have to park on the street. The staff is friendly and helpful. Location is great.... at the end of a neighborhood set back near the hill... and just a short walk... about 10-15 minutes to that main part of town where the shops and restaurants are.