How you can improve: Deliver materials ordered. We are…read moreshort 12 screens. Do not destroy customer property. Follow through when you try to put wrong window in and fill in 8" gaps with foam that is visible down the street. Don't avoid phone calls. Don't let months go by with no action. I DO NOT RECOMMEND!!!! Lawsuit is the only option I have left. I have heard every excuse and have been waiting many months. This is May 2025. I ordered in August 2024.

Crappy product and service. Took 18 months for them to figure out the manufacturer didn't glaze or…read moreinsulate properly. Still having problems.

I was horribly disappointed to find that a week before my scheduled material pick up from D Old…read moreGranite by the fabricator fir installation 1/06/2026, D Old Granite closed without notice and I had to begin the selection process again. I was fortunate that the fabricator was so helpful to assist in the process and I now have a beautiful kitchen and laundry.

This fine surface wholesaler is the best in the area for many reasons. To start with, D Old Granite…read morehas knowledgeable, respectful specialists to assist the customer with their questions and selections, but they don't hover or rush you into a decision. Next, there are many spectacular slab choices including agate. Lastly, the slabs are often less expensive than the competitors, but the quality is excellent. I have visited and/or purchased granite at several local wholesale establishments, and D Old Granite is the best. They realize this is a big purchase for most people which I appreciate.

I was approached while mowing my lawn by one of the field poachers as I call them lol. I agreed to…read morethe free inspection, and Paul came out the following Saturday. He was wonderful, very knowledgable, shot me straight, and was super laid back and easy to work with. I agreed to a new roof installation, as mine was broaching the 20 year marker, and I knew there were issues starting to arise. The financing was really remarkable, warranties bar none, roof itself was Tier 3, and Paul called his supervisor while with me, to welcome me to the "Home Genius Family." All in all, I felt impressed, and confident I made a sound choice. The night before the install, Tom, the project manager, contacted me. He informed me of the time the roofers would arrive, and cautioned that while I was told it was a 5 hour job, it might take longer cuz the weather was not the best. I totally understood, and the day of the install, the roofers were on time and worked till about 230pm. I had left for a minute, but Tom had told me that progress photos would be sent because he was going to be stopping by. When the roofers left, they ended up trapping the roof because they were unable to finish on time. Tom called me that evening, apologized, and stated the weather was a bulk of the reason, and if the weather continued to be shabby the following day, they may have to hold off, but assured me he would text in the AM to let me know. He also stated he had come by while I was out, twice, and took progress photos. I never received them after we disconnected, which leads me to believe he may not have actually come out, as he did state while we talked he was feeling under the weather. The following day came and went and I did not receive any communication, and no one arrived. I ended up texting Tom @ 10pm because I could hear hail in the pipe connecting to my water heater, since all I had was a tarp for a roof, lol. He responded "absolutely, it will be done tomorrow, and I'll be doing my final walk through with you tomorrow (this was promised in the agreement, that the project manager would do a finally walk through and inspection)." The next day came, and by 10am, still no roofers. I messaged Tom and got a vague "they will be getting it done today!" I work from home, was training a new coworker, and reached out to Tom again for a more stable time frame, so I could adjust around the noise. He said "I'm hoping 12-1." They ended up showing up at 11am. The roofers were very kind, but from Honduras and did not speak any English. Which isn't a big deal, but for communication, especially with no project manager on site, it was a bit rough at times. One gent had a translator on his phone, so he'd show me the English translation, which was helpful. Another thing that was a bit...weird, was there was no Porta Pot set up outside, so once one of the roofers asked to use the restroom, the others fell in line and on both days, I had knocks on the door continuously, asking to use the rest room. I wasn't too concerned, but thought it was a bit unprofessional, since most construction jobs on homes, a toilet is provided by the company for the workers, to alleviate discomfort on either end. At the end of the 2nd day, the roof was installed, and the gents all rotated in to use the restroom before they left. When my daughter went to use the bathroom a while later, she yelled at me to come and look, and the sink stopper was jammed into the drain, with a sludge of dirty water in the sink. I attempted to use the metal rod under the sink to dislodge the stopper, but it was jammed. I contacted Tom (who I still had not met or seen) he texted back and said he was 2.5 hours away, but could swing by and fix it later in the evening. He mentioned the metal bar under the sink and I let him know I knew what it was for, but the workers had jammed it in pretty good and the lever was not working. He did state the company would pay for any repairs, which was good. I did eventually get it dislodged, and Tom stated he would be by the next AM to do a fly over the house with a drone, and the final walk through. Suffice to say, he never contacted me, and the final walk through was never completed. I still don't know who Tom is, lol, but the roof does look great, and the warranties cover it till the cows come home, so even if the job was shoddy, I'm covered. The lack of communication from the project manager, and the language barrier with the roofers made for a not so shiny experience, but, overall, I'm satisfied that my home has been fortified.

After wasting time on a call. Explaining a roof leak. I'm transferred to a specialist who says…read more We only do new roofs. That's it As obnoxious and unattractive a way to make potential clients waste time and feel like this place is not very interested in actually helping solve problems and building relationships Vs purely transactional and nothing more No wonder their yelp rating sux