Honestly, I wish I didn't even have to use a storage facility but the fees are horrendous even if…read moreyou can't pay until close to the end of the month! It's always so expensive and they act as if they have given us multiple leniencies but honestly, we have paid full price most of the time. I like people to be up front with me and I kept asking to be 100% sure we were good to go for the month of March because we only get paid once a month and it's usually in the beginning of the month! Well, she had said we were good to go and I had spoken with another employee who said she believed that was going to set us through the end of March and I even asked the manager who also sounded like we were all paid and good to go and they were giving us slack this time but next time we had to pay full amount. We said okay but somewhere in my gut, I had that odd feeling something was off so I kept asking her to verify and she at first, said I was okay and then didn't respond to me anymore! So, I just let it be then we got our notification that our storage units were overdue and I asked her about whether she had updated that we paid and she didn't respond right away and today, I was a little more forceful in wanting to get a response and even said we could come down there!! She finally responded saying we owed $140 for March for the 2 storages and this was why I had asked already multiple times!! Well, now we have to pay something that was truly unnecessary and no they're not lenient and they don't work with you!! $140 on fees is absolutely ridiculous, so what do you think I feel about $280??? I say you can shove it and all the lies too!! Honestly, if she had told me all this upfront and I had time to process and prepare and realize we were getting scammed from the get go, it wouldn't have me so upset but all week, she acted like nothing was wrong and we paid probably knowing I wanted to know about March just so we wouldn't pay and they would get even more money!! I miss the old Storage facility on Division and the ones we started with!! I think Your Space is too arrogant with their nice new offices and upidy attitudes, go to an actual Big City with that mentality!! This is Michigan, not New York!! And, honestly, if you gave us respect and worked with us and wow, actually communicated with us as I have been trying to do and I have the emails for proof in case you have forgotten, anyway I would have had a better mentality but you get what you get and yes, I am very upset at the way my husband and I have been treated!! I am about being honest and genuine, I know a dying art these days but some of us actually believe in practicing what we preach and saying what we mean!! Maybe you all should practice it and you'll get your money, but I will definitely tell everyone I can about my experience even the better business bureau because maybe it will keep others from falling prey to big blood suckers like you all!!

From the owner: We offer business and personal storage solutions. We have 5 different storage facilities in…read moreMichigan to serve you. Visit our features page for mini storage features & services offered at each facility location. Division Features and Benefits: - No Deposit Required - Pay Online - Truck Rental - Month-to-Month Leases Available - Outdoor RV, Auto and Boat Storage - Outdoor Parking - Fully Fenced Facility - Well-lit Facility - Manager on-site - Climate-Controlled Units - Indoor Units - Ground Floor Units - Locks and Moving Supplies Available for Purchase - Truck Rental Available