Update; (May 19, 2025) I need a bait trap replaced. We have made 6 calls over the last 3 weeks. One…read moreregional "do nothing" manager promised last week that they would be out "tomorrow". That did not happen. There have been no follow up calls at all. This service is now so bad that it is almost comical. This has to be the absolute worst service as an existing customer that I have ever had, the shame of it is that no one at the office seems to care (AT ALL)). We have paid a decent amount of money to be ignored by this under performing branch. I need to be contacted by management and compensated for this AWFUL lack of service. On the website a gentleman is listed as branch manger. The big reason we went with orkin several years ago was because of him. Evidently, he has been promoted beyond his effectiveness. If this wasn't such a high dollar change over we would be gone. Please change my stars from 5 to zero!!!! Orkin is now a joke.

THIS COMPANY IS GARBAGE!…read more I am shocked at how bad and overpriced this company is. They never keep appointments and twice now they've cancelled an hour AFTER they were supposed to be here. Last week the appointment was between 10-12 and he sent me a text at 11:20 saying he and his daughter have the flu. This was after he showed up on the wrong day (appt was Thurs and he showed up Wed when we weren't home) Now I get an email stating they don't even know when they can reschedule, so bugs are starting to come into the garage and I'm sure soon the house, because they're almost a month behind. We're having our yard sprayed, so we have to notify the groomer next door and neighbors behind us so they can keep their pets inside for 35-40 minutes after spraying, so that's twice now I've had to tell them never mind. It's getting embarrassing. I wish that was the worst thing that happened, but a sales rep came over to discuss termite control and for some VERY strange reason decided it was perfectly fine to talk to me and my roommate about one of his clients having a sex dungeon and went into details about it. We were shocked into utter silence and all i could think of to say was "To each their own I guess". I called the branch manager immediately after he left and said I would file a sexual harassment suit if he ever stepped foot on our property again. I really thought they were the elite pest control company, but now I have to start the whole process over again with another company and because of this debacle, I don't know who to trust.

Mike answered his phone on the first or second ring. NO clumsy answering service press 1 for this…read moreand 2 for that. Thank you for answering your phone. Next, he took the time to explain quickly and accurately what I needed in order to sell my Gulf Breeze florida home. He mentioned he does not do the WDO bond I need as a seller anymore but he would connect me to a man he trusts. I texted him my information and he passed it onto Todd. Thank you for giving me great speedy customer service and taking time to answer my question even though you don't do this work anymore. If I was keeping the FL house I would absolutely hire Mike to handle our regular pest control maintenance.

Mike is awesome. He came to my house. Assessed my needs and handled business. I needed rodent…read morecontrol and pest control services. His services are worth the money he charges. You get what you pay for.

Very patient with explaining process, expectations and outcomes. Went above and beyond in dealing…read morewith gaps in wall-foundation junction

Very quick response to my inquiry. Our yard is covered in ants and they were quick to come out and…read morebegin treatment. Friendly staff

Chris from Patriot Pest Control was absolutely fantastic. He was professional, knowledgeable, and…read moretook the time to explain everything he was doing and why. He was thorough, respectful of our home, and made sure all our concerns were addressed before he left. You can tell he genuinely cares about doing the job right, not just rushing through it. If you're looking for honest, reliable pest control, I highly recommend Chris and Patriot Pest Control.

Patriot was recommended to us through our property management company, ProGo Realty. The previous…read morecompany we were using had been charging us for services that weren't even being rendered. So it was easy decision to make the switch to Patriot. Recently I have been even more impressed by their level of customer service. Due to a recent medical issue causing issues with my ability to communicate I have found it harder to handle bills and such. I called and the lady at Patriot was patient and kind and helped me navigate my questions and decisions. I don't recall her name but I greatly appreciate her. Local companies always win out! I'd recommend them any day! We have now switched all our properties to their services. If you want excellent service then I suggest you call them today!!

we called for fruit fly infestation requesting one time service because we typically do not have a…read morepest problem. Charge was $259. When after 10 days we still had a problem I called and spoke with Amanda who had scheduled the original service. There had not been mention of " one and done " ( no standing behind their work) when I scheduled the appt . Now I'm told that this failure of treatment is why they recommend regularly scheduled service. It feels as if they are trying to make further service necessary.

We've been with Rocky's for years and seriously, I can say we have no complaints. They are…read morefriendly, courteous, always on time and do a great job of keeping the pests away. I highly recommend their services. You won't be disappointed. (Their prices are very reasonable too).

Five star company! Great prices and service. Very knowledgeable and works with you on the…read morescheduling. I recommend Ham pest control.