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    911 Botox

    5.0 (1 review)
    Open 9:30 am - 6:00 pm

    By appointment only

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    Services - 911 Botox

    Nonsurgical body sculpting

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    4 years ago

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    DermEffects - Skin scrapings on floor around examination table in Dr. Loo's examination room.

    DermEffects

    1.0(1 review)
    6.8 km

    An unbelievably bad experience! Extremely unprofessional. One of the staff, T.T., is extremely…read moreknowledgeable, skilled, and personable. I was treated in this clinic for several years, often 5 or 6 times each year. On almost every visit the OHIP limit of three biopsies or scrapings was done. On the rare occasions where appointments were 6 mo. apart, the build up of damaged areas was so extreme, multiple and extreme treatments were necessary to deal with the damage. During these visits, I have experienced treatments where freezing injections from a multi-dose container were repeated with the same syringe, making me wonder about contamination from other patients. I have experienced preliminary examinations by nursing staff where my answers to probing questions were cut off and passed over such that the information passed on to the Doctor was incomplete, lacking, and wrong. I have had sessions where the biopsies were to be followed by liquid nitrogen treatments to specific areas and after the biopsies, I was dismissed and sent on my way. On one of my last visits, the examination table in the room was covered with masses of skin that had been scrapped off a previous patient. Similarly, the floor surrounding the examination table was covered with similar scrappings. (Photos attached). Two different nurses asked me to get onto the examination table for three biopsies to be performed. When I explained that I at least wanted the examination table wiped down before those procedures, the biopsies were done on a chair in the same room. No sense of importance to having a sterile environment. After my last appointment, I was given an appointment for a future date, as my condition dictated further treatment was necessary. Before that appointment occurred, I received a call from Dr. Loo giving me the results of the biopsy and 5 minutes later a second call from the receptionist informing me that I was discharged from the clinic and my future appointment was cancelled. A surprising action since there was no appointment where the areas being treated had been identified as being clear. In fact discussions had occurred suggesting when the spring weather arrived, I would be scheduled for a PDT therapy session. I am amazed the Department of Health has not had concerns about this operation. I am guessing that since my condition just required treatment and not the purchase of expensive cosmetic treatments, they were not interested in having me as a patient.

    From the owner: Dr. Wei Jin Loo is a Royal College-certified dermatologist and founder of DermEffects in London,…read moreON. Specializing in cosmetic dermatology. Dr. Loo and her highly trained staff offer popular cosmetic treatments for the face and body including BOTOX® Cosmetic, dermal fillers, chemical peels, laser skin tightening, and laser skin rejuvenation. Please visit DermEffects online for more information and to schedule a consultation.

    Photos
    DermEffects - Skin scrapings on examination table in Dr. Loo's examination room

    Skin scrapings on examination table in Dr. Loo's examination room

    DermEffects
    DermEffects

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    Infinite Medical Spa

    Infinite Medical Spa

    1.0(1 review)
    3.6 km

    I nearly walked out before my consultation…read more As I sat there in the waiting room, nurse caitlin coward came out with her previous client. in an attempt to sell him skin care products, she essentially lied and used half truths. for example she told him that free radicals are bad, that they are little electrons that are just loose that vibrate and destroy skin cells. for anyone who doesn't know, free radicals are electrons, and the more you have, the more alkaline your body is. This is what you want, as more electrons allows electrical impulses in your body to move easier, and carries more oxygen. less "free radicals" means you are acidic. I have acidosis, so I know this is a bad state for your body to be in. I figured since i was going to have to pay the consultation fee if I left or stayed, so I stayed and listened to her for a bit. My skin is not that bad but I wanted CO2 laser therapy. I have been researching it for 6 months. I only needed one treatment as it ablates the skin and then heals. each session is $1000. which is fine. But she tried to sell me on turning down the intensity of the laser and coming in for three sessions. She then wanted me to buy all kinds of skin care products, when all you need is a good pure aloe. Very pretty girls who say everything with confidence are dangerous. If I hadn't researched CO2 laser therapy or knew about "free radicals" they might have gotten me. Be careful people.

    From the owner: We are an exclusive, cosmetic and aesthetic facility that offers a wide array of non-surgical…read moremedical services to the community of London, Ontario and the surrounding area. We specialize in Botox, Dermal Filler, PDO Threadlifts, Lip Augmentation, PRP Rejuvenation, Microneedling, Belkyra, Hair Restoration, Medical Grade Peels, and Skin Care. All treatments are completely customized and based on your specific needs and aesthetic goals.

    Ethos Rejuvenation Centre

    Ethos Rejuvenation Centre

    3.7(3 reviews)
    1.0 km
    $$

    Most disappointing experience ever at a spa. Found a Groupon for Ethos Spa and was not able to…read morecomplete the purchase online so called the spa directly and asked if they would honour, which they said they would. Facial was supposed to be an hour and fifteen and included a massage of arms and feet, etc.. I Went to the spa, it was nice and the staff was kind. I got taken into a very small room and things went downhill from there. Spa technician was in and out of the room the entire time, not allowing me to relax in the least. Not sure why she would not have the product ready in the room. This is all done by appointment after all . Of the 45 minutes that I was there, she maybe touched my skin for 10 of those 45 and of that 10, she spent half that hurting me by removing the blackheads...I get that that is a necessary part of the process, however, that was what most of the time was. Also the room was cold and all I was wearing was a towel..yikes. So she wraps up and I head to the front to meet up with my friend, completely disappointed, as was my friend. It was nothing like the Groupon described. They gave us a basic facial and were going to charge us the Groupon price of $99 each for that nonsense. Important to note that a basic facial here is $79 which is NOT worth it. I have had way better facials for $40 elsewhere. In the end, they charged us $79 each. So we did not get the treatment we went for, we paid for a service we did not want, we were uncomfortable the whole time and left feeling cheated.

    I have been going to Etherion-Advanced Skincare And Body Centre for over a year now. It is one of…read morethe day spas in London, Ontario that I can say with certainty that is worth trying for any facial treatments. The location is very accessible, modern, classy and down to earth. The ladies there are very professional, knowledgeable and attentive to my needs. I am amazed with the clients there, every time I have been there it seems like everyone knows everybody and the lady there, I am not sure if she's the owner or just the manager, Katina, is so inviting and hospitable. I just love it there. Give it a try, you will not regret it. Mary

    Photos
    Ethos Rejuvenation Centre
    Ethos Rejuvenation Centre
    Ethos Rejuvenation Centre

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    911 Botox - medicalspa - Updated June 2026

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