I have been waiting over 7 months for them to come put my house back together. All the employees I…read morestarted out with are no longer working there. Trevor is a nice guy who recently took over as PM and I understand he's in a crazy situation, but why not prioritize the families who have been waiting? Iv had so many meaningless setbacks and lack of communication in this process, and I still can't get an update on when they will come out my floors in. Every deadline they give me gets pushed back. The office literally didn't know what they were charging me for when they called and collected payments. We've had concrete floors for months and my wife who is highly allergic to dust is losing her mind. I will update this review if they can get their crap together and finish us up this week. A call from the owner or president would go a LONG WAY. Iv been very patient but I have hit my limit. Do better.

Our sliding glass door was hit by something and shattered. They came out within a few hours and…read moreboarded it up. The gentleman who came out was very courteous and worked through the night to secure the door. Wood definitely recommend

We had a hot water heater leak in the garage that went through the walls into our sons bedroom. We…read morefiled a claim with our Homeowner's Insurance and they sent Paul Davis as our water restoration. They called within an hour of the claim and had someone out there that day. A few days later Luis came out to write an estimate and send to our Insurance. We had 2 major hurricanes (Debby and Milton) come through during this process. Luckily, our home wasn't affected by them but MANY near us were. Insurance was a little slow on getting the claim approved due to the hurricanes. Once it was approved, Paul Davis was swamped with work due to emergency needs on the islands near us. Once work could resume for non emergency needs Luis and his team (Rey) were out here and ready to begin work. Rey was the contractor on site and he was nothing short of amazing. He was on time (even early),efficient, clean, kind and his work was great. We had a unique situation that we needed a plumber to come out to take off the water heater and reinstall so Rey could get to the damaged area. They replaced drywall, insulation, baseboards, and painted. Everything was done perfectly. I cannot say enough good things about Luis and his team. They are perfectionists and it shows in their work. My motto is always you get what you pay for and they were worth every penny and the wait. HIGHLY recommend Luis and his knowledgeable, skillful crew ( Rey)! Thanks so much for helping us and communicating with us when things got slowed down due to an act of God. We will use you and your crew again and again when we have a need.

I would NOT recommend. They had one painter who did more talking than painting. Also overcharged at…read morethe end of the job, adding more hours than actually working.

I would definitely recommend them their hard-working. They get the job done and they are Reliable.read more

From the owner: Welcome to Promaster Cleaning & Restoration Sarasota…read more At Promaster, we're more than just a cleaning service - we're your partners in creating a cleaner, healthier environment for your home or business. With our top-notch cleaning and restoration services in Sarasota, we're dedicated to exceeding your expectations every time. Our skilled team utilizes advanced techniques and eco-friendly solutions to tackle even the toughest cleaning challenges. From carpet and upholstery cleaning to tile and grout restoration, we've got you covered. We also specialize in water damage restoration, ensuring a swift and thorough recovery process if disaster strikes. Customer satisfaction is our priority, and we go above and beyond to deliver exceptional results that leave your space looking and feeling refreshed. Experience the Promaster difference today and let us bring new life to your surroundings. Contact us now to schedule your cleaning or restoration service. Your clean and revitalized space awaits.

Thank you Jamie Walker for taking the time to explain to us what the equipment was being used for…read moreand what to expect next once the location of a leak is determined. Courteous and through.

This company is the worst one I have ever had. They work only 2 days a week 4 hours a day. All…read moretheir employees don't know what to do... their schedule is huge lie. Never answer the phone. Never on time. We lost so much stuff after they finish. Just they finish as dump and go. Please don't hire them ever . You will feel dying to deal with them. Huge liar people. Just make you mad.