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    9Health Fair

    3.0 (2 reviews)

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    UCHealth Cherry Creek Medical Center - UCHealth Cherry Creek Medical Center

    UCHealth Cherry Creek Medical Center

    4.0(19 reviews)
    2.7 miCherry Creek, Southeast

    My spouse recently had major surgery at UCHealth Cherry Creek, which was also her very first…read moresurgery and exposure to general anesthesia. While some aspects of her care were excellent, our overall experience was deeply distressing due to the conduct of certain post‑operative nursing staff. First, I want to acknowledge the providers who delivered outstanding care. Dr. Bouchard was excellent: clear, thorough, and compassionate in both pre‑operative and post‑operative communication. The attending resident was likewise excellent, demonstrating strong clinical skill and a respectful bedside manner. These physicians gave us confidence in the procedure and took our concerns seriously. Unfortunately, the quality of care in the post‑operative area did not reflect the same standard. After surgery, my spouse was slow to wake from anesthesia and in excruciating pain. While she was still groggy and doing her best to communicate her pain, one of the nurses was noticeably impatient, dismissive, and appeared focused on the fact that it was near closing time rather than on my spouse's condition. When adjusting the bed, this nurse repeatedly moved the head of the bed up and down very quickly, causing my spouse to scream in pain. There was no apparent attempt to pause, slow down, or modify her approach in response to my spouse's obvious distress. A second nurse was also rude and unhelpful until one of the anesthesiologist helped my wife. At a time when my spouse was barely emerging from anesthesia and struggling with severe pain, this nurse asked, "I don't know what else to do for you, what else is going to help you?" The burden was effectively placed on a post‑operative patient, rather than the nurse using her clinical expertise to assess, problem‑solve, and advocate for appropriate pain management and supportive measures. It was especially alarming that this nurse then suggested that my spouse might need to be transported by ambulance and admitted to a hospital, framed in a way that felt more like a threat or a way to move her out of the recovery area than a thoughtful clinical recommendation. From a patient‑centered care and safety perspective, this experience was unacceptable. My spouse was vulnerable - just out of surgery, in severe pain, and slow to wake from anesthesia, yet she was made to feel like an inconvenience. The tone, rushing, lack of empathy, and apparent prioritization of closing time over patient comfort and safety were completely inconsistent with the standard of compassionate care we expected from UCHealth. If we had known this was how the post‑operative nursing care would be handled, we would have requested a different facility. Patients undergoing major surgery, especially for the first time, deserve nurses who are clinically competent, patient, and empathetic, and who respond to pain and delayed emergence from anesthesia with professionalism and care - not frustration, dismissiveness, or implied pressure to leave because it is near closing time. I would strongly encourage UCHealth to review staffing, training, and culture in the post‑operative area at this location, to ensure that other patients and families do not have to endure the same experience.

    Excellent Lab for Walk-Ins…read more I like the availability of the lab here, located on the second floor. There's a parking entrance at the front. The lobby is a bit tight, but nice.

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    UCHealth Cherry Creek Medical Center
    UCHealth Cherry Creek Medical Center - Best place ever.

    Best place ever.

    UCHealth Cherry Creek Medical Center

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    Kaiser Permanente East Denver Medical Offices

    Kaiser Permanente East Denver Medical Offices

    2.7(43 reviews)
    6.8 miSoutheast

    I'm new to Kaiser and I liked that everything I needed is located at one place! The pharmacy, the…read moredoctors office, the gynecology office, the pediatrics office.. this location is easy to navigate and has a Starbucks I side as well! The staff here are all pleasant and helpful, I haven't had a bad experience. I like my new doctors so far and feel like they truly care about my concerns and overall health.

    I've been a Kaiser Permanente member since birth and generally have had positive experiences, but…read moremy recent visit left me feeling disappointed and frustrated. For the past few days, I've been dealing with typical viral cold symptoms that escalated to include a persistent cough, chest pain, shortness of breath, throat irritation, nasal congestion, bloody discharge, and a severe headache that turned into a migraine. Concerned about these symptoms, I tested twice for COVID-19--both negative. After my chest pain worsened, my friends and family urged me to seek urgent care. At urgent care, I explained my symptoms and received a strep, flu, and another COVID test--again, all negative. Despite feeling like there might be an underlying issue causing my symptoms to worsen, I was given a breathing treatment, prescribed an inhaler, and sent on my way, feeling like I had wasted both time and money. After following the care plan to the letter with no improvement, I made an appointment to see my Primary Care Physician (PCP). Instead, I was met by a nurse, Ms. Roberta Owens, at the East Denver Clinic on August 26th. I arrived slightly late, feeling absolutely miserable, and received a call while checking in, warning that my appointment would be canceled if I didn't check in within 10 minutes of the scheduled time. Already struggling to speak due to my symptoms, this added stress was not helpful. Ms. Owens quickly took my vitals and started asking pre-questions. From the start, our exchange felt defensive and combative. I was coughing so severely that it interrupted my speech, yet she continued to push the conversation. There were no tissues in the exam room when I asked for one, adding to my discomfort. I expressed my main concerns--particularly the intense sinus pressure and headaches--and suggested that I might need a referral to an ENT specialist. Instead, she ordered a chest X-ray, which unsurprisingly came back clear. Back in the exam room, Ms. Owens reiterated that what I had was likely just a cold, dismissing my concerns. While I understand that sometimes immediate medical remedies aren't possible, compassion and kindness can go a long way. Unfortunately, Ms. Owens seemed dismissive and didn't listen to understand my concerns. Her demeanor left me feeling emotionally drained on top of already feeling physically unwell. This experience was a stark contrast to the quality of care I've come to expect from Kaiser. I hope that future interactions will be more attentive and empathetic.

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    Kaiser Permanente East Denver Medical Offices
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    Highland Health and Wellness Center - Dr. Shelley Meyer, DO, RDN, IFMCP, owner Highlands Health and Wellness, Functional Medicine and Primary Care

    Highland Health and Wellness Center

    4.2(12 reviews)
    2.4 miHighland, Northwest

    Dr. Meyer (and the rest of her staff) has seen my whole family, including my two kids from their…read moretwo-week appointments on. She has always been very responsive to my panicked calls (when is it not an urgent call, when your tiny baby is sick, even if it's "normal"?) She has also welcomed my questions/hesitations when it comes to some Western medicine norms, and she always offers holistic and research-based advice/thoughts/diagnoses. She even met me on a Saturday (not office hours) to give my girl the last of her three-day antibiotic shots for an ugly ear infection. Personally, she diagnosed and has helped treat issues I've had for years -- that a counselor, midwife, dermatologist, and naturopath didn't catch. While it is a younger and smaller practice, I'm definitely willing to overlook a less-than-friendly receptionist who answered the phone a few times or confusion with paperwork. The care and professionalism we've received when it really counts is invaluable to me. Update (Feb 2018): she no longer has a frazzled receptionist. Leslie is always kind, warm, and welcoming! :)

    I really don't understand anyone rating Dr. Shelley any more than one star....?…read moreI am new in town and looking to find a medical provider in my neighborhood and thought from this clinic's website that it would be a perfect fit. Yet it was a complete let down from the moment I called to make an appointment. It was hard to get in, the woman on the phone was rude and not helpful and then my appointment was not scheduled correctly. Dr. Shelly was not any more impressive. Unfortunately, she was very impersonal, did offer a natural and holistic approach I was looking for and rushed me out of her office. I'll keep looking for someone that will offer me more than 15 minutes of their time. I wasted a $30 copay on 15 useless minutes.

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    Highland Health and Wellness Center
    Highland Health and Wellness Center

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    Swedish Medical Center

    Swedish Medical Center

    2.5(264 reviews)
    5.6 mi

    I am epileptic. I am unable to drive because of this. So I was drop off at the emergency entrance…read moreaccidentally. In case of this situation there should be a check in desk with an escort or information on how to get to the front entrance. This caused the only causes for improve improvement. This was a very stressful situation. A special Thank you to "Tim" he found me lost in the in the hallway. He brought me to the main entrance, then check me in early, after walk me to my appointment and after he walked me to the main exit. Keep him around Ace employee. Really, Great job Team! I was in and out before I knew it. It might have helped that I picked an early weekday time. I signed all paperwork before I arrived electronically. Thank you to the PET and CAT scan teams. All I can say is wow if I need to get anything more scans done. This is the place I will send my family.

    I would give this ER a zero if possible. I went in for an illness while 36weeks pregnant and they…read moredid absolutely nothing other than a Covid and flu test and charged me $1499 and discharged me and said "take Tylenol" and not much else you can do for this virus than that. I had to beg multiple times for ice water and my blood pressure was so tight it was cutting off my circulation, so I took it off and no one came in to help after waiting an hour and 15 minute. Not a single person checked on the baby's heart rate or vitals even though I was coughing so hard that I was near vomiting. I was born at Swedish, and so was my first son and after this experience we will absolutely not be delivering our 2nd there in a few weeks. The L&D nurses are great there, but the postpartum care was not good so this was the final push to look for better care elsewhere. There were signs everywhere saying "fluid conservation in effect" so I knew they weren't even going to off fluids. I went home extremely dehydrated with a toddler to take care of and a horrible cough. Thanks so much for your "help" and "compassionate care" what a complete joke.

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    Swedish Medical Center - Directions for connecting bridge

    Directions for connecting bridge

    Swedish Medical Center - To building 701 and connecting bridge

    To building 701 and connecting bridge

    Swedish Medical Center - On connecting bridge

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    9Health Fair - medcenters - Updated August 2026

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