I hired Clean Rite to clean and seal my tile floor/grout and to clean 3 bathrooms. They were fairly…read morepricey compared to others I called, and I expected to be impressed with their services as the reviews were good. They did a poor job cleaning the bathrooms, mirrors were streaky, missed a lot of areas including some dried plaster dust on the sink counters, etc. The grout looks better, but not as I expected. It seemed like the 2 young kids that were sent to do the job were inexperienced. I had to tell them to be careful not to scratch walls and furniture. I will say that they were friendly and courteous but it felt like it was one of their first jobs like this. I was disappointed, especially at the price that was charged.

We had clean rite work with us on a mold remediation due to a leak, they were quick to respond and…read morestart which we greatly appreciated. They also do a nice job documenting their work (if they ever actually send the certificate of completion). Where my complaint comes into place was the professionalism of there staff and fraudulent billing practices. The negative experience started when they came to remove some of their drying equipment. Myself and another adult were both at my home working. I had an appointment for that day but was waiting on confirmation of time. I was on a conference call with my door closed when I heard mens voices and footsteps in the house. I texted the other person and she said she was also on a conference call but heard it as well. It turns out their crew showed up without confirming, let themselves in. After that I was told they needed to come back and spray, then incapsulate the effected areas. Due to the other repair work being done this took about 2 weeks to schedule. In that time we got a $2000 bill stating the work was complete including the spray and encapsulation charges. They had not finished the job and seemed confused when we called and told them those steps had not yet been completed. They eventually realized the job was not done and the bill was being held until completion. When they came back to spray, the day started off with a phone call stating they were at the property and no one was home... they were at the wrong house. When they arrived they sprayed and stated we needed to call to schedule the encapsulation for the next day, so we did. A few hours later one of the workers came back. I asked him why he was there and he said he wanted to tell me his boss Tom didn't think they needed to finish the job. I explained we had the appointment the next day, he kept insisting that he thought they needed to finish but his boss didn't agree. I again asked him why he was there and he repeated his story. I told him if something changed with our appointment to have the office call to let us know because I was on a working. He continued to just stand there saying he was going to call his boss, he called repeatedly with no answer then said we just needed to wait 10 minutes and call again. At this point I insisted he leave. Once he left I called to confirm the appointment which was still scheduled. I then told the woman on the phone about the uncomfortable interaction, she just brushed me off saying he must have forgotten something. The next day the gentleman came back to do the work. I was working but tried to watch from a distance. He was encapsulating using spray paint. When he left I found my brick fireplace, tile surround and hardwood flooring covered in spray paint splatter. I immediately called and they sent the him back to my house to clean it up. I told him I was not comfortable and wanted someone from else as there as this was significant damage to my home. He tried arguing with me telling me all the splatter was already there when he started. Which it was not. The owner of the company came out to my house and acknowledged the damage, he spent 2 days scrubbing my fireplace and flooring, which left the finish on my entire fireplace destroyed and needing repair. We had the fireplace refinished which was time consuming and an extreme headache that could have been avoided. The owner Greg mentioned he would compensate to the damage and the repairs. We called to get are certificate of completion and were told the billed was now $3000, but they would take off $300 for the damage. This barely covered the cost of the materials let alone the repair time and aggravation. We said that would not be acceptable and my husband asked to speak to Greg the owner as he was the one that cleaned all the spray paint off the fireplace and floors and saw the damage. We then were told the bill was now $400 more, so our $2000 bill that turned into a $3000 bill for the same services was $3400. But they would take off $500... something seems super fishy. The cost is going up in price by the minute to compensate for what they are reducing for the damages. I believe that is called FRAUD.

I needed my 8'x10' rug cleaned before moving to a new apartment. Joe had it done in a day with…read moreclear communication and at a reasonable price for the size of the rug compared to two other quotes I had received.

Joe just left my home and I felt like I really needed to post this ASAP for him. When I was looking…read morefor someone to clean up my sectional and ottoman post a move, I looked for quotes from a few different people. Joe was the quickest to respond and by far the least expensive. But, price does not reflect quality here. He absolutely exceeded expectations for me on what my old couch could look like. He was a pleasant person to do business with and I will absolutely be reusing his service next time my couch needs a deep clean and refresh. I could not recommend his service more! You are in good hands with Joe!

We recently had a contractor install a new furnace (located in a 3rd floor closet) and our…read morebeautiful cream carpets were heavily stained during the process. I didn't think it was possible to remove the dirt and mysterious grime on the carpets, and resigned myself to replacing them. I contacted Bonnie at Advanced Systems Carpet Cleaning because of their wonderful reviews and I can say it was absolutely the right choice. I was scheduled immediately and Bonnie and her son literally performed magic, doing a deep cleaning of the damaged areas. I was stunned that they were able to get our carpets back to pristine, beautiful condition. Bonnie is super responsive, easy to work with, fairly priced and a perfectionist about her work. I am ecstatic over the results. Later had them do a clean, color and protectant seal of all of our 1st floor tile. The results were gorgeous and beyond my expectations. No more babying the tile or wasting time doing backbreaking grout scrubbing. Best decision ever. I am looking forward to having Bonnie and her team do the rest of our floors. Thank you for everything!

Bonnie and her crews have been providing exceptional reliable services for us for over a year…read more Never hesitate to call them.

Excellent Family owned business! Aldo did a great job! On time and had my carpets looking clean and…read morefresh- highly recommend

Aldo did an excellent job cleaning two sectional sofas for us. He and his wife were responsive from…read more my first call and very helpful in planning the work. And Aldo did a thorough job on site. I highly recommend them.

We had just closed on our new home and Mr. Mason came out personally to review exactly what we…read morewanted done... The young gentleman who completed the work were very professional and did a great job cleaning our AC ductwork, our living room & family room carpets and several pieces of upholstered furniture. Very pleased!!!

We had a great experience with ServiceMaster! Our couches were water and dirt stained by our two…read moredogs, but now look clean and new. The business was very courteous, responsive and easy to get a hold of. They confirmed the appointment the week of and were quick and efficient on the day of. We will definitely be using them for future carpet cleaning!

I walked into work this morning after having our carpets cleaned this weekend and heard nothing but…read morepraise for Keep It Clean Services. In an office where there is always at least one who will complain, there were all positive reviews. Specific comments included "wow I never thought they would get that stain out" and "it smells so good in here now. It doesn't smell like an armpit anymore." I was on site during the actual cleaning and the crew was prompt, professional, and courteous. This is a hard working team that clearly takes pride in their work and the results speak for themselves. I couldn't recommend this company enough.

From the owner: Keep It Clean Services is owner operated and has been serving Rhode Island since 1990…read more Carpet - Upholstery Cleaning - Tile - Stone - Grout Cleaning - Area Rug Cleaning 30 Day Guarantee* No Harsh Chemicals - No Heavy Perfumes - No Residue Leaving Soaps

I had about 20 area rugs that needed cleaning. Two professional men from Advanced Carpet came on…read moretime and worked for over two hours, hard and carefully. They were careful with furniture and directed their hoses and wires away from them. And the price was extremely affordable. I'll recommend them to everyone!

Advanced Carpet Care not only did a great job of cleaning our dingy wall-to-wall berber carpet,…read morethey also offer extremely competitive pricing. They are a father-son team and came to our home to measure and give us a written estimate beforehand to avoid any day of service billing surprises. They arrived promptly, moved furniture or prepped it appropriately then after about 90 minutes, they were done, leaving our carpets revitalized.

Bill did a great job cleaning my son's carpet. Got out spots that my son tried and tried. Thank you…read moreBill.

Excellent job cleaning the 6 year old carpet in my family room, it is so clean it looks like it was…read morejust installed. I highly recommend Fitzgerald Carpet cleaning. Great prices and always on time.

What an amazing job New Process did on our carpets. Our bedroom carpet looks brand new . We will…read moredefinitely call them again. You won't be disappointed.

I couldn't be happier with the great job today from New Process Carpet Cleaning. Small job but did…read moreit last minute, professionally and well below the price of other cleaners.