I had an emergency clog sewage pipe. This is suppose to be a 24 hour company. I called 3 times, was…read moreput on the automation service around 9:pm, waited trying to see if they had an opening. I could have appreciated "we are unable to service any more clients this evening,we are sorry please check tomorrow". Then I would have even more quickly moved on to the next plumber and eventually I did. Poor service and a company I will avoid in the future. Mary J.

We were provided with an appointment with this company by our home warranty insurance. I do not…read moreremember the gentleman's name who came out, but he was extremely responsive, reliable, and timely. We had been so stressed out, thinking that we had micro cracks in our water pipes due to this year's cold weather, and thought that was why we had low water pressure. We also had a very badly leaking kitchen faucet, and clogged bathroom sinks. The gentleman came out and for the fee that was expected by the insurance, plus just a small amount for a new cartridge in our kitchen faucet, he fixed everything perfectly. Then he gave me the pleasant surprise that there was nothing wrong with our pipes, we just had dirt that had backed up into the fixtures of the bathroom sinks because of work that was done earlier that year outside. He cleaned out the junk and the faucets ran perfectly. He then snaked two of the sinks, and did a third one for free just because it was in the same bathroom. He was extremely professional, and went to Home Depot to get a cartridge because it would be a better price for us. I would use them again for sure.

Does not know county codes when building things. Had to hire a Legit complaint to fix what he didread more

If I could give 0 I would. My toilet smelled so I hired Handy Man Big Joe to diagnose and fix the…read moreissue. This was my first mistake. The second was not double checking his work before paying. It turned out the rubber seal needed to be replaced so he went to the hardware store to get one and spent about an hour installing it. When he left I went upstairs and found my bath towels wet and balled up on the floor. He used them to try to clean up I guess. There was also wax from the seal on EVERYTHING. THE WALLS, the toilet, my bathtub, the shower liner, the floor, MY TOWELS. He didn't even score the toilet back into the floor either, I can shift it and slide it around. I messaged the scheduler Ashley about it and she said he'd come tomorrow to fix it. Nope, not letting him in my house ever again. I asked for a partial refund because the job was awful and unfinished but she refused.