The service was great their quality of work was very high quality and professional and the value…read morewas great. I couldn't have asked for more.

From the owner: As indoor air quality experts, we not only clean the air ducts in your home or business, but we…read moreclean the entire system. DUCTZ technicians are trained to clean all components of the HVAC system including the air ducts, blower, fans, registers and coils to provide a healthier indoor environment. Our trained and certified professionals offer residential and commercial Air Duct Cleaning, HVAC Restoration and Dryer Vent Cleaning services in Siouxland and surrounding areas. These services improve indoor air quality and HVAC system efficiencies, reducing allergens while minimizing fire hazards and other safety risks.

I usually don't review companies but I wanted to warn everyone not to do business with this…read morecompany. My furnace went out so a called around to see how could come out first and Farrell's responded first so I thought I would give them a try. Minimum fee for the Service Call was $99. No problem. I was not home at the time but my wife was. Service tech came and quickly determined the problem a blower fan had gone out, a problem that I was aware. I had been researching the replacement part and had to options. one was to simply replace the motor for $100 or the entire housing and motor assembly for $205 locally. To simply replace the motor, it required unplugging a electrical quick connect and 4 screws and replace the motor or 6 screw to replace the entire assembly. I just hadn't gotten around to ordering or getting the part myself. The tech showed my wife the part, told her he had the entire housing part locally, and would get it and be back. He then told her it would cost $788. After he let to get the part my wife call me and I came home. shortly after I got home, he returned with the part and I began to quiz him where he got it knowing full well where he got it and it's cost. I stayed in the basement while he replace the part and started the furnace which worked fine. All this took 15 minutes at the longest. He had me verify the furnace was working and went to his truck to write up the bill. Once he returned, he went directly upstair to where my wife was and presented her with the bill. I was still in the basement waiting. I went upstairs and asked to see the bill. The total bill was over $800 but what the worst part was the cost of the $205 part. It had been marked up to $788 for the $205 part. I confronted him about the outrageous markup and he told me that was set by the owner and he had no say in the matter. People, this is plain and simple price gouging! They totally take advantage of a customer. I am a local realtor in town and I can assure you I will tell everyone my experience with Farrell's and high suggest you don't do business if that how they treat there customer. Shame on Keith....

rude and completely unhelpful. It definitely makes sense why they only have two stars. Horrible…read morepeople skills, manager told us not to call back when we complained about his employee who answered the phone. Do yourself a favor and don't even bother calling, everywhere else in Sioux City is much kinder and way more helpful.

Brandon was very professional with the inspection and has offered a couple different solutions to…read moremake our fireplace more safe along with the cleaning. The price doesn't seem too bad but we've never had anything done like this in the past so it's tough to say.

Everything was GREAT! Easy to talk to, highly recommend! Cleaned up very well! Super customer…read moreservice!