I had to replace my 10 year AC and they were able to get it installed fairly quickly. Although it…read morewas not without hiccups but they did take care of the issues I had. For their services I had new duct work and a Trane AC put in. It was hot so it took about 3 days to do all the work. But now it's running fine. Nice and cool. Recommend them as the crew were good folks who knew how to take care of business.

My emergency heat quit working and the cause was a blown relay, the result of poor electrician work…read more(and failures of simple math) from companies prior. The actual repairperson who did the work was knowledgeable, prompt, and faultlessly polite. That is the best part of this story so far. I was charged for a service call fee, 2 hours of labor (of which only 40 minutes was performed, I have it recorded both by phone calls and security camera) and a 1,600% markup on parts ($117 for less than $8 worth of relays; I googled the part number). When I mentioned these billing issues to customer service via email, they quickly corrected the labor charge, but stuck to their guns on the part markup because it "wasn't fair that our tech had to drive so far to get to you". The business is located about twenty minutes away from our major city center; and when, to save time, I first offered to send pictures of my unit and control panel before anyone came out I was told that would not be necessary, so any assertion of 'unfairness' or wasted time/lost profits is poor planning on the company's part, not mine. I told customer service that I could be charged a fair rate on parts AND labor or I would leave a one star review, or if they wanted the bill paid as it currently was written it would be the last money I spent with this company, at which point they tried some guilt trip of "well, you agreed to the work" despite having no written or verbal authorization of charges, and said they'd get back to me, but with no specified timeframe for doing so. It's been over four days speaking with the CS representative now and no resolution. This is the worst part of this story so far. I will gladly edit this review down when the billing is both accurate and fair, but I am four days into a series of emails and calls and am becoming increasingly impatient.

We had a leak, we didn't know where it was coming from, and the leak specialist found the leak and…read morerecommended MPS. I wish he hadn't. I mean, yeah, the guys did what they said they were going to do--fix the leak. Unfortunately, this one day job turned into a two days job--they didn't have a Shop Vac (what the heck?), they got the wrong part twice, they didn't know what our pipes were made of, on and on... Communication wasn't great, one of the workers videoing our house skeeved me out, overall just not a good experience. I will say the price was reasonable, however.

We have used Madison Plumbing for any needs that have arisen over 17 years. Most recently our…read morerental's water heater needed replacing and the 3rd party plumber that Home Depot sent wanted over $3,000 and a week before they could do service. I called Madison plumbing and by end of business, next day, had a code compliant water heater installed and the gentleman removed the old one for me for almost $1,000 total! I will always call Madison Plumbing, first!!

Edited to reply to commentnon Google: I was told that I would hear from you today, but you did not…read morehave the decency to give me a call. Your dispatch knew the issue with the unit. You should keep better records so when your customers call, you can know how to best serve them, or in our case, not serve them. We were charged $145 for you to come to our house and tell us you don't carry the replacement for r-22 as many other companies do and have had great success maintaining units with it. You just want to sell us a new unit on a small house between 8-10k dollars. We have been using Superior for years with our rental houses. I've always been happy but today I just feel like we've been ripped off. I told them the issue with our unit so they knew when they came out that we needed recharged. They don't have any r22 anymore though. So of course they want to sell us any unit and charge us a diagnostic fee that is $50 more than anyone else.

Lisa is awesome and is so helpful. I always wait to post reviews after payment to see how good the…read moreservice is. Joey and Lisa and Wendy have a great post payment service model. Very impressed. Thank you again Lisa

Appointment scheduled. Waited all day. Followed up with company and was told that I wasn't…read morescheduled. They apparently have too much business1

Air Essentials is awesome! We've been in this house a long time, and they've done everything they…read morecould to keep our furnace & AC working for many years past what would be expected. Last week was all that the ol' system had left in it. Chad considered what we would need; came up with a great system; and explained the details to us. He found a system that had really good current offers and incentives from the manufacturer. When we were ready, he and the crew got after it! New AC and furnace system install was pretty much done in half a day. AND IT IS SO QUIET! Works great, too. Love it! As they hauled off the old system, we noticed it was installed in 1990! 35 years was a good run. Looking forward to many, many good years of comfort from this new one. Thank you, Air Essentials!

Low quality installation loose parts. Incorrect air flow. Required air inlet tubing not installed…read moreadjacent to open flame. No heat shield above gas furnace combustion box. Loose wires missing lock nut on condenser unit caused $1000.00 board to short. Photos and above inspection report by alternate A/C repair technician.

Best service in Madison County - I've had several. I wouldn't go with any other service. I'd give…read moreHunter Mechanical 10 stars but it only goes to 5. Prompt, super friendly, expert service.

If you have ever wondered where you can go to find an HVAC company that will provide you with…read moretrustworthy and reliable service, Maximum Comfort is the place to go. Six years ago, I turned to this company after being burned by another HVAC company. Russell has been my service technician from the beginning, and he is a very talented soul.

lied to me and charged me for two inspections yet never inspected them. they were supposed to…read morerefund but never did. don't trust

She was great. Quick response and repaired the stove right the first time. Easy to work with.read more

Called them several weeks ago to service our LG fridge that wasn't cooling properly. Never heard…read moreback from anyone after leaving a voice message.

My name is Grady Fike and I would like to say All Weather Heating and Cooling did an excellent job…read moreinstalling my system. I did however have an issue with my thermostat....The Service Manager was great with walking me through the necessary steps to rectify my situation.....Big Ups to All Weather and thanks for providing excellent service.

Did not go great by any means compared to other local companies we've used in the past…read more 1) Was told it would cost $95 for this type service call. Not that it's $95 just to show up and that it doesn't even include the first hour of labor (they were here less than one hour and still tacked on another $124). $219 total. 2) Scheduled the appointment a week in advance and they still showed up a day later than promised. They also refused to provide any kind of time frame or window for the appointment. 3) The technician smelled like an ashtray which affected my wife's allergies terribly while he was in the house. 4) Called them back to discuss the perceived misrepresentation on the phone and was just told that this is our policy and this is how we operate. We won't use them again or recommend them to anyone else. This will also be posted on Angie's List, Facebook, and work classifieds to spread the word throughout Madison County.