Lyndon and Josh were fantastic on swapping out my old unit and getting me into exactly what I…read moreneeded. Lyndon never tried to upsell me on anything and actually kept me from spending alot of extra money I didn't need to. Will definitely be maintaining a relationship with them on maintaining my system..

Received proposal that was fair and responsive; could have done well with JagAir, but went with…read morecomparable company/value. On my referral list.

AMAZING CUSTOMER SERVICE! I had a couple leaks in my unit and sadly had to replace the entire…read morething. After getting several quotes I had a friend recommend Always Comfortable and was so glad they did. Tristen answered the phone immediately. We set a time for them to come look at my unit and he and his dad Spud were there on time (a nice change from the usual repair people). They assessed the problem and got back to me pretty quickly with the cost of replacing my AC/heat pump which was more then fair and much better then the other quotes I had received. They were back out a couple days later and replaced my unit, thermostat, cleaned my dryer vents, and many other things going above and beyond. They were great at communicating with me during every step. I would HIGHLY recommend these men Tristen and Spud with ALWAYS COMFORTABLE HEATING AND COOLING IN HAZEL GREEN! Thanks guys! You were life savers!

So we had a heat pump not working in a rental house. After calling our normal HVAC guys only to…read morefind out they would be there at the end of the week we said, "no thanks". On Saturday evening, we called Always Comfortable Heating and Cooling, left a message and he called back within minutes. I explained the issue with the unit and he promised to be there first thing on Monday. He arrived early, determined the problem and drove into Huntsville to pick up the part. By 2:00, he had replaced the motor, tested the system and was onto the next house. Needless to say, he will be the one we call for maintenance and repairs. Highly recommend this company!

Called Casey Beyer on a Sunday to come over to give us a quote on a busted blower fan on the a/c…read moreunit. He arrived within an hour, reviewed the situation, said he'd call Monday morning with a price. Sure enough, Monday morning he called with a very reasonable estimate, we ok'd, he purchased the blower and had it up here and installed by 1:30pm. He did what he said he would do, at the price quoted, made sure the a/c was working properly. Very happy, will use him again. His labor and parts rate were $600 LESS than a larger competitor that we'd called first. It pays to shop around folks....

We had relocated from another state. When the washer was unpacked and connected, the soap dispenser…read moredrawer would not open. I called A & A, and was given an appointment range between 7 and 12 the next day. Some would say that is a big range, but consider that this is a 1-person small business. Each appointment could take from a few minutes to a long time to troubleshoot. There would be no way to lock in a short span for arrival time. Turns out she called me around 8 in the morning and said she was on her way and would see me in about 45 minutes. She arrived as promised. Curious, I asked how many service calls she made each day. She responded she had 9 that day. Point made. Within 15 minutes, the top was off the washer and she found that the soap cup had jammed the drawer, probably due to abusive handling during the move. The washer was put back together and the drawer worked perfectly. I mentioned that the mover didn't seem to do a very good job installing the dryer vent hose. She checked and found the hose was compressed in a sharp bend. She mad some position adjustments and made the hose is right. I was exceedingly happy about this because improper dryer venting can cause wear and tear and other safety-related problems. She noted physical damage on the invoice for purposes of our claim to the movers - the washer/dryer were about 3 months old. The charge for the visit was very reasonable. The relief to our angst was huge! Would we be return customers? You bet! Can we recommend A & A? Absolutely.

Appliance Repair Quality of service 9…read moreReasonable prices Friendly and responds within reasonable time!