100% RECOMMEND*** I had a new shutter fitted at the front…read moreof my salon, by Wilks doors. They were very responsive and got the job done! Very pleasant to deal with. The finished result, I'm extremely happy with. Clean, tidy and works a treat. Thank you.

From the owner: Wilks Doors specialise is giving you the best customer service around.read more

Great product. Poor after-service. Product is no better or cheaper than other companies and…read morecustomer service is poor, the after-care non-existent! My advice, don't bother - things do go wrong and with this company you may be out of pocket(numerous hours taken off work waiting for them to complete work!) and enormously frustrated at their lack of customer care.

They were incredibly fast to come out for a quote - at my door within 30 minutes - which now…read moreclearly feels like a sales tactic rather than good service. Once they've taken your money, they completely disappear. Despite advertising a one-year warranty, when I contacted them for assistance they refused to send anyone out. Instead, they lazily redirected me to their website for "troubleshooting," which I had already tried with no success. Zero support, zero accountability. This company is quick to sell but utterly useless when problems arise. The after-sales service is disgraceful and unprofessional. Do yourself a favor and stay far away -- this is one of the worst service experiences I've had.

Extremely poor fitting of blind. Fitter rushing job, used wrong screws and was going nuts because…read morethe screws were snapping when trying to drill the screws straight into metal instead of drilling a hole first.. He was asked to leave as was really rude to me. Manager apologised and sent a second filter out. When she took the poorly fitting pelmet and blind down, we could see he'd bent the bracket, screws were sticking out of the wall, he'd gone up both sides of my wall with his drill leaving black scuff marks and had ripped the wallpaper.. And he had left it like that, as finished, no apology for the damage done. Second fitter did a better job, and her screws didn't snap!! She asked if she could take photos of the pathetic job he'd done to show to her manager. I got huge apology but that was it,considering the damage done. I will have to paint my whole lounge now as the difference in colour will show if I only paint the sides. So phoned Hannahs blinds back and asked for the cost of some paint, as this negligence on their part... And feel this was more than fare on my part as I could have asked for more.. And I got £20.. Really big of them.. All I can do now is hope that the rips don't show. I wish I'd gone elsewhere and definitely will when I get the rest of the house done. Also wish I'd read the other bad reviews on Trust pilot first and I wouldn't have used them. My advice, avoid this firm

Complete disaster dealing with Ellard. £65 for a fob that anywhere else is £20. Every time you call…read morethem there are no notes from the previous call. They don't give their name but always ask you who you have spoken to before as if it's your fault. So I pay another £11 for next day delivery. I spell out the address phonetically as the person who took the order didn't inspire confidence. Sadly the dispatch person at Ellard didn't bother to enter the address properly. Why they do this twice is beyond me. So I call up, have to explain again and again that they haven't delivered. Nobody relays the story prior to dumping you on to the next person at Ellard.

From the owner: Door and Gate Automation, Starters and Controls, Safety Systems, Intercoms and more.read more