Bottom Line: we got truly top-shelf quality carpet installed at easily less than a third of what…read morewe would've paid at Lowe's or especially Kirklands. Lowe's didn't even carry carpet the quality we got - we got Karastan and high-quality Stainmaster carpet and pads. First ask yourself this: what is important to you? If you are new to the area like us, your wallet is hemorrhaging with one out of three contractors not getting back to you with a quote; one outta three gives you a sky-high price because there is so much work out there and they just don't give a damn about you; but if you look hard enough, you'll find a third outfit that is hungry, takes cash, and will deliver the same or better product at a really good price. OK, C&CC might appear a bit sketchy but we saved hella cash and we love the final outcome. The carpet is stored at a huge warehouse - walk around, pick your carpet and the staff will help you to pick the best-in-breed they have on the floor. They buy after job / job lot from the big contractors/outfits and they'll pass those savings on to you. The installers were good ol' boys and they did scuff up our freshly painted walls a bit (I was initially angry but the scuffs could be washed or painted over) but they did do a good job on the install. I helped out a bit as I've installed carpet with my Dad when younger. They overcut the yardage we needed so we have carpet we can make area rugs from. Again, you can buy top-shelf carpet from C&CC and get it installed by others or get it installed by their associated installers. Lowe's and Kirkland's hires out their installs - if you read their reviews, the performance of their contractors can be spotty as well and you'll easily be paying triple... your choice on how you wish to spend your money. My wife is super happy with the outcome from C&CC and that is truly saying something.

Nice , friendly, good rate and on time. completed the…read moreinstall as promised. Recommend for your flooring!

Very happy with the service and attention I received during my recent dealings with Augusta…read moreFlooring. Special ordered Karastan wood flooring, and while the complete order was slightly delayed due to T molding supply chain issues, Anthony at least kept me abreast during the entire process. Delivery itself, once materials were available, was on time, efficient and accommodating. Pricing was very competitive. Will use again for sure!

From walking into the store, I knew I was at the right spot. Kay acknowledged my presence but was…read morehelping another customer and just let me look around. When Kay became available, she checked in with me, answered all of my questions and pulled some samples. She later came to my house measure, make some recommendations, and provide pricing info. I later ordered my product and scheduled the install. The team went above and beyond to turn my house into a home. Joshua and Nathan did a FABULOUS job with my house and taking care of all of my belongings! The customer service alone was Phenomenal!

We had such a great experience with Fogel's Fine Floors! Anne Helms was great to work with and…read moreprovided us expert advice from start to finish. Our floors look awesome and we couldn't be happier!! During demolition of our floors, the installer discovered shoddy workmanship of our concrete slab and advised us he would not be able to install the floors we chose. Anne came out to my house within the hour and I was able to get the exact same pattern in a different kind of flooring. The install began on a Thursday and due to our schedule, HAD to be completed by that Sunday. Since we had to get a new floor delivered to our house (which was at a warehouse in Northern Georgia) the clock was ticking. Anne had the suppliers overnight the floors which would be available for pickup on Friday morning. Tina at Fogel's Fine Floors even contacted the supplier until 10 p.m. to ensure the flooring would be available to be picked up Friday morning. The flooring did not arrive in Augusta that Friday morning and through numerous phone calls, the installer discerned the flooring was just Northeast of Atlanta. He immediately drove up to pick up the flooring as he knew if they waited, it would not be delivered until that Monday. As I mentioned, it was simply NOT an option to have the flooring installed after the weekend. The installer going to pickup the flooring was way above and beyond what was required; Anne even allowed us a little extra time to pay the difference between the floorings. This was the epitome of the fantastic service we received at Fogel's Fine Floors. I would definitely recommend using Fogel's Fine Floors for your flooring needs.

I worked with Amber from Fogel's back in December to carpet the entirety of our new house. I then…read morereached out to her again for another space when we knocked out a wall and built a small closet. They are a fantastic company. They have a massive selection of items, and their prices are very competitive. The professionalism they showed and the dedication to providing excellent service was very prevalent, and I can't speak highly enough of Amber's responsiveness in scheduling the installers, ensuring we're aware of the inventory, and timeliness in communicating with us. The carpeting looks fantastic, and I will absolutely go with Fogel's Fine Floors for our future needs. Thanks for a great experience!

my new floor is perfect. totally satisfied. the whole experience was positive. I would recommend…read moreyou give this business a try.

Great prices. Had Chris Moore install LVP did an excellent job. Highly recommend. I've had several…read moreflooring installation over the year and very impressed

I hired Hardwood Floors & More for a flooring project which had a tight deadline. They accommodated…read moremy request and did an excellent job flooring 3 rooms with the exact same flooring than the other rooms of my house. The price was very competitive and the crew completed the project on time and on budget. I also asked a repair for a plank damaged by another contractor. They replaced the plank and the floor looks new again. I had a very pleasant experience with Will and his crew. I definitely recommend Hardwood Floors and More for a great work and a superior customer service. My home looks fabulous now.

Excellent job as always by the Hardwood Floors and more team! The original floors of our 21 year…read moreold house are gleaming like new. Everyone from Teddy, to the crew that did the floors and installed new shoe molding were professional, timely and thorough. They kept us informed through each step and treated our house like it was their own. I will never use another company for flooring, in fact, they are installing new carpet for us as well!

Aiken Flooring is above a 5 star rating. They have custom made 3 carpets for us in the past and we…read morecouldn't be more happy with the results. They treated us like family and we would never go anywhere else for our carpet or flooring needs.

Aiken Flooring helped me from start to finish of my new floor. I had no idea about flooring…read more Donna patiently showed me different floors, ordered samples for me, and helped me decide on a floor. Then they had it installed perfectly. The installers were on time, courteous, and professional. I am extremely happy with my new floor, thanks to Donna and company at Aiken Flooring.

We picked out our carpet, they told us it would be in within ten days and it was. Set up…read moreinstallation and it was installed within a few hours. Very well done! Will definitely use again!

Want to say I had great customer service several times in the last few weeks!!!!! (Started rough…read morewith the first person who helped me don't really remember his name...he was not helpful) But I came back and Justin and Big V answered all my questions and fixed all the problems!!!! So if you go in ask for Justin of Big V! They know there stuff and they are very helpful! I had several trips up to visit them and each time they gave me great customer service, almost sad my flooring job is all done :( Again thank you guys you made buying flooring almost painless I still had to pay for it ha ha ha

I had porcelain tile purchased at and installed by LL Flooring. The tile was for my foyer and…read morekitchen area. I had just had NEW carpet installed the pervious month throu the res of my house. The tile installers cut into my carpet so deep that it could not be attached back to where it belonged. I called LL Flooring regarding this mess and they sent someone by who said he could have his carpet team stretch my NEW carpet and attach to the little metal strips, uggg. Having no choice, I agreed: a date for the following week was set with an arrival time of 12:30 PM. at noon I received a call saying the installers were running late but would be there by 2:30. At 6 PM no one had shown so I called the guy back, told him it was to late to come since I had dinner plans, he said no worry he would let the guys know and would reschedule with me. At 6:45 I got a notification on my phone that someone was ringing the door bell, I check the doorbell camera and saw 2 guys sitting on my front porch apparn waiting for me although I clearly was not home. I texted the "supervisor" to let him know his guys were at my house an no one was there: He called them and they went away. that was almost a year agar and I have yet to hear from LL Flooring or its installers. My new carpet is now just laying on the floor with nothing holding it in place making it difficult to vacuum and clean. WOULD NOT RECOMMEND using their installers and ama extremely upset with LL FLooring for not resolving this issue, not even a courtesy call to follow up!

I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.