Nice , friendly, good rate and on time. completed the…read moreinstall as promised. Recommend for your flooring!

Bottom Line: we got truly top-shelf quality carpet installed at easily less than a third of what…read morewe would've paid at Lowe's or especially Kirklands. Lowe's didn't even carry carpet the quality we got - we got Karastan and high-quality Stainmaster carpet and pads. First ask yourself this: what is important to you? If you are new to the area like us, your wallet is hemorrhaging with one out of three contractors not getting back to you with a quote; one outta three gives you a sky-high price because there is so much work out there and they just don't give a damn about you; but if you look hard enough, you'll find a third outfit that is hungry, takes cash, and will deliver the same or better product at a really good price. OK, C&CC might appear a bit sketchy but we saved hella cash and we love the final outcome. The carpet is stored at a huge warehouse - walk around, pick your carpet and the staff will help you to pick the best-in-breed they have on the floor. They buy after job / job lot from the big contractors/outfits and they'll pass those savings on to you. The installers were good ol' boys and they did scuff up our freshly painted walls a bit (I was initially angry but the scuffs could be washed or painted over) but they did do a good job on the install. I helped out a bit as I've installed carpet with my Dad when younger. They overcut the yardage we needed so we have carpet we can make area rugs from. Again, you can buy top-shelf carpet from C&CC and get it installed by others or get it installed by their associated installers. Lowe's and Kirkland's hires out their installs - if you read their reviews, the performance of their contractors can be spotty as well and you'll easily be paying triple... your choice on how you wish to spend your money. My wife is super happy with the outcome from C&CC and that is truly saying something.

We had such a great experience with Fogel's Fine Floors! Anne Helms was great to work with and…read moreprovided us expert advice from start to finish. Our floors look awesome and we couldn't be happier!! During demolition of our floors, the installer discovered shoddy workmanship of our concrete slab and advised us he would not be able to install the floors we chose. Anne came out to my house within the hour and I was able to get the exact same pattern in a different kind of flooring. The install began on a Thursday and due to our schedule, HAD to be completed by that Sunday. Since we had to get a new floor delivered to our house (which was at a warehouse in Northern Georgia) the clock was ticking. Anne had the suppliers overnight the floors which would be available for pickup on Friday morning. Tina at Fogel's Fine Floors even contacted the supplier until 10 p.m. to ensure the flooring would be available to be picked up Friday morning. The flooring did not arrive in Augusta that Friday morning and through numerous phone calls, the installer discerned the flooring was just Northeast of Atlanta. He immediately drove up to pick up the flooring as he knew if they waited, it would not be delivered until that Monday. As I mentioned, it was simply NOT an option to have the flooring installed after the weekend. The installer going to pickup the flooring was way above and beyond what was required; Anne even allowed us a little extra time to pay the difference between the floorings. This was the epitome of the fantastic service we received at Fogel's Fine Floors. I would definitely recommend using Fogel's Fine Floors for your flooring needs.

I worked with Amber from Fogel's back in December to carpet the entirety of our new house. I then…read morereached out to her again for another space when we knocked out a wall and built a small closet. They are a fantastic company. They have a massive selection of items, and their prices are very competitive. The professionalism they showed and the dedication to providing excellent service was very prevalent, and I can't speak highly enough of Amber's responsiveness in scheduling the installers, ensuring we're aware of the inventory, and timeliness in communicating with us. The carpeting looks fantastic, and I will absolutely go with Fogel's Fine Floors for our future needs. Thanks for a great experience!

We picked out our carpet, they told us it would be in within ten days and it was. Set up…read moreinstallation and it was installed within a few hours. Very well done! Will definitely use again!

I hired Hardwood Floors & More for a flooring project which had a tight deadline. They accommodated…read moremy request and did an excellent job flooring 3 rooms with the exact same flooring than the other rooms of my house. The price was very competitive and the crew completed the project on time and on budget. I also asked a repair for a plank damaged by another contractor. They replaced the plank and the floor looks new again. I had a very pleasant experience with Will and his crew. I definitely recommend Hardwood Floors and More for a great work and a superior customer service. My home looks fabulous now.

Excellent job as always by the Hardwood Floors and more team! The original floors of our 21 year…read moreold house are gleaming like new. Everyone from Teddy, to the crew that did the floors and installed new shoe molding were professional, timely and thorough. They kept us informed through each step and treated our house like it was their own. I will never use another company for flooring, in fact, they are installing new carpet for us as well!

I've called and been the store. Can't seem to get a response regarding issues I'm having with my…read moreflooring.

Best service I've had since moving to the CSRA. From getting a quote and the walk through to…read morescheduling a day, they were great from start to finish. I had gotten three different estimates from three companies, and honestly their knowledge, friendliness and price won me over. The installers, Lee and Keith came on time, worked steadily, were mindful to shut the door and wipe their feet when coming in and out, and were very respectful. They cleaned up everything after they were done, had me do a walk through to make sure I was satisfied and put the furniture back that they moved. Nothing was damaged or broken, and the dust I was expecting to be bad, wasn't at all. From start to finish it only took 2 1/2 hours for a master bedroom and walk in closet, and guest bedroom and closet. The price was incredible and it was definitely worth paying to have the furniture moved as part of the package. I will be absolutely be looking to them when I change out the flooring-if they are even half as good with it as they were with the carpet, I know I'll be taken care of.

Want to say I had great customer service several times in the last few weeks!!!!! (Started rough…read morewith the first person who helped me don't really remember his name...he was not helpful) But I came back and Justin and Big V answered all my questions and fixed all the problems!!!! So if you go in ask for Justin of Big V! They know there stuff and they are very helpful! I had several trips up to visit them and each time they gave me great customer service, almost sad my flooring job is all done :( Again thank you guys you made buying flooring almost painless I still had to pay for it ha ha ha

I had porcelain tile purchased at and installed by LL Flooring. The tile was for my foyer and…read morekitchen area. I had just had NEW carpet installed the pervious month throu the res of my house. The tile installers cut into my carpet so deep that it could not be attached back to where it belonged. I called LL Flooring regarding this mess and they sent someone by who said he could have his carpet team stretch my NEW carpet and attach to the little metal strips, uggg. Having no choice, I agreed: a date for the following week was set with an arrival time of 12:30 PM. at noon I received a call saying the installers were running late but would be there by 2:30. At 6 PM no one had shown so I called the guy back, told him it was to late to come since I had dinner plans, he said no worry he would let the guys know and would reschedule with me. At 6:45 I got a notification on my phone that someone was ringing the door bell, I check the doorbell camera and saw 2 guys sitting on my front porch apparn waiting for me although I clearly was not home. I texted the "supervisor" to let him know his guys were at my house an no one was there: He called them and they went away. that was almost a year agar and I have yet to hear from LL Flooring or its installers. My new carpet is now just laying on the floor with nothing holding it in place making it difficult to vacuum and clean. WOULD NOT RECOMMEND using their installers and ama extremely upset with LL FLooring for not resolving this issue, not even a courtesy call to follow up!

New 0/10 We had…read morewater damage from our A/C that ruined our carpet. The HVAC company covered the initial repair, and we decided to add two additional rooms at our own expense, paying over $1,000. When the crew arrived, they took unauthorized photos of our home and bedroom and shared them with their team -- a complete invasion of privacy. They then wasted 20 minutes outside, came back, and said the job would take more than one day before leaving without completing anything. When I called for a refund for the additional rooms, I was met with rudeness and unprofessionalism. Becky (Operations Manager) and Amanda (Manager) were some of the nastiest and most unhelpful people I've ever dealt with in customer service. Not only did they refuse to issue my refund, but they also refused to complete the service I had already paid for. This company is untrustworthy, unprofessional, and has no respect for their customers. Save yourself the stress and go elsewhere.

I had LQV put on my floors several years ago. This is an amendment to my initial post…read more I love my floors but the installers did an awful job of cleanup and my baseboards Looked awful. I had to have it repainted.

look nice pergo flooring until you looked at the poor workmanship. hired someone else to fix the…read moremany issues even after he. doubled the price to imstall

Great guy and quality work!! When you need flooring work this guy is great. Professional work in a…read moretimely manner.