This review is for office staff. Annette was extremely helpful, knowledgeable, and honest with me…read more She went well beyond with suggestions and information. I was so surprised to see someone with such a strong work ethic because that's hard to find nowadays. I really did appreciate all of her advice and her help. She gave me a tour and showed me the different units and their upgrades. She took time to ask if I had questions and gave an explanation even if it wasn't a favorable outcome.

A nice place to live.Brandy the maintenance man the maintenanceis awesome and they are very friend…read morein the Rental Office. I would rate Oakwood Manor at a 100 to the highest.

I have to say this is an amazing place. The apartments are warm and cozy and the neighborhood is…read morevery nice and quiet. As a college student I like to coming to a quiet neighborhood. The Manegement is great, very nice people and whenever I had a issue they would immediately fix it. Maintenance guys are awesome too. They are quick to respond to any problems and fix issues the correct way. All in all this is a great neighborhood and recommend to anyone. Plus their specials are amazing, you truly get an amazing value for your money.

My son lives at this apt complex. I actually helped him find it when we were searching for Apts in…read morethe Glen burnie area. I moved to this area in December of last year. I wanted to have him nearby, so we looked at the reviews for this place and it was good. My son applied and was accepted for a one-bedroom apt. I actually went with him for the walk-thru and his final paperwork. The manager was very nice, and she explained everything to him before he signed his lease. My son love's his apt and he said everything works without any issues. He also stated no signs of Roden's or unwanted home bugs. Thats very important to me because no one should have to live with those conditions. They do well with the landscaping in the complex and they also have a pool. Parking is free as well always a plus. They give you a parking window sticker to put inside of your car. To avoid towing issues. I feel like this is a safe area to live in and I have not encountered anything negative when I visit him.

Have been an Apartment dweller all my adult life. Have lived at Woodcrest Apts for over 18 years…read more Mary (Residential Manager) is quick to help the tenants as is Linda (Mt. Royal Management). They and their Staff are great to work with. Am retired and have seen many upgrade over the years. Well kept grounds. I have nothing to complain about. Don`t plan on moving any time soon. Thank You - have a great Day/Week and stay Healthy a happy long time resident of Woodcrest Apartments community.

I wouldn't recommend this place to anyone..... This…read moreApartment Complex "The Willows" needs to do better, Morgan Properties has beautiful establishments, but this is by far there worst. The Property Manager will sell you the moon to get you in this place, she will lie, mislead you, give false information, take your money quick to mislead you and evict event quicker. Ended up getting an attorney speaking with the rental assistance place that actually has a bank transaction and email from her personally stating she wouldn't accept a payment which was false and illegal to deny a payment considering money as money and it was sent in a check form per request as sent an email the proof is literally within the emails and the statements through the company through the procurator /office manager, and she proceeds to lie to cover her ass. Can't wait for this place to get shut down run far to any other complex but here you're better off living in the city and one of the ABC streets don't even start with the water issues, the mice infestations and roaches!!!!!! Barf. Avoid at all cost.!!!!!!!!

made an account just to review this complex has a nice appearance from the outside and the units…read moreseem reasonable however the property manager mary is pretty unprofessional and seemed argumentative about her leasing office miscommunicating with me about a simple issue and it's pretty disappointing to experience as someone who's just inquiring about a home for the first time ever...

Let me start by saying that the leasing office manager and staff are some of the most…read moreunprofessional people I've ever dealt with. They openly gossip about residents *with other residents* and share private information, including when and why someone allegedly won't be allowed to renew their lease. That alone is wildly inappropriate. On top of that, they consistently had a noticeably different demeanor when assisting my boyfriend versus me, and it often felt like they did not respect women. Living conditions have also been frustrating. The neighbors below us smoke cigarettes constantly, making it impossible to open our windows without smoke pouring into our apartment. They repeatedly slam their porch door, which shakes our entire unit, and they leave **mountains of trash bags** overflowing at their door. The trash often creeps toward the stairs, making it difficult to go up and down safely. These issues have been reported multiple times. We were even told these neighbors wouldn't be allowed to renew their lease due to this behavior--clearly more gossip than reality. Parking wasn't an issue initially, but it has become one as residents with multiple vehicles park crookedly and take up extra space. For a place that costs over $2,000 a month, you would expect better management and enforcement. The apartment itself is poorly sealed. The windows and doors are not properly insulated, so the unit stays freezing in the winter even while running the heat and fireplace. The only competent leasing agent, Nico, was let go last year, and since then things have gone downhill fast. The most serious issue occurred recently: without proper notice and without a new lease being signed by my former partner (who is remaining in the apartment), my access was revoked. This is a keyless-entry building, and while the app had already stopped working months ago, that's beside the point. As of yesterday, I was still a leaseholder--no new lease had been signed and I had not signed anything removing my name. Revoking my access under those circumstances is a violation of Maryland tenant rights. Management has since ignored my emails entirely. Overall, I would strongly advise avoiding this property if you can--if for no other reason than to avoid dealing with the leasing office staff.

I am writing this review based on my experience as an applicant. I applied for a 2Br/2Ba apartment…read more(The cranberry) using the website. The website applicationis a headache, but it is very up to date. I was easily frustrated by having to input info several times. Ease of use is about 6/10. Someone followed up with me immediately the next day (less than 24 hours). Her name is Jordyn. She is very friendly and knowledgeable. Moving from Ohio to MD, I have run into some not-so-nice people behind the phone lines more often than I can count. Jordyn is patient and seems to really be on top of things. I was asked to provide other documentation and she started things quickly and easily. Since I am out of state, I don't have pictures yet. I will update this review with the rest of my experience as an applicant. If I am approved for an apartment, I will update it then as well. So far, I anxiously wait to hear back!

They dont show the actual apartment you'd be moving in. They show a sample so you wont know what…read moreyour getting before signing the lease.

Very pretty community, the renovations are really nice. the location is perfect as you have…read moreeverything near by. The staff was fantastic and very welcoming. A special thanks for the Laura and the APM Jacky and grant

The manager there is rude and abusive to anyone who has a voucher. she discriminates by attempting…read moreto sway you away with reasons not to apply- acting like you're trash! I have 5 degrees Alesha- one is a law degree- I'd watch who you are discriminating against because that violates all kinds of Fair Housing laws! you can take your agency and shove it!

Rent is super high for these old apartments. And there is nothing modern or updated.read more

Trust me these apartments will make you feel like you're in LA and such a good neighborhood. If you…read morehave a child that has a middle school definitely recommend you should apply here such a good neighborhood. A lot of people that's kind and caring but yeah hundred percent recommend five stars!

I haven't moved in just yet, however, my tour and prior to move in experience has been nothing but…read morejoyous! Lindsey has answered every question I've had, been very attentive and knowledgeable at her job. The property is spectacular and very up to date. I love the fob system, makes me feel safe and the amenities are an a+. Would love to see what community events they have going on, and hopefully one day they could enclose the parking lot so it's residents only. That'll definitely be a plus to add in for security and safety purposes! But overall, they're great to me!

Been living here for about 3yrs and will be moving out in April. When I first moved in this was…read moregreat community and then it went down hill. The maintenance staff was great until they fired the one guy and hired some others. You put in a work order, and they come out and have no idea what they are doing. The rent increase is outrages. three years my rent has increase at least 100 every year along with the shared water bill. Roaches and Mice infestation. Rent at you own risk!!!

2 years here and I have zero complaints. I rented a 2BR 1.5BA unit. The rent was reasonable and…read moreabout the same as an apartment. The neighbors are cool and respectful of noise and property (other than the ones who don't scoop their dog poop ). The maintenance staff is a 10/10 in speed, efficiency & professionalism. We've never had to wait more than 48 hours for things to be fixed. Sometimes they respond within hours of the request. The front office team has been able to solve my problems, no matter who I got. The lawns are trimmed weekly & the snow is always shoveled. I never had issues with roaches nor rodents the entire 2 years. Twice we noticed ants but maintenance fixed that immediately. No stolen packages. Only saw police once. I love the gym & yoga room & am really happy that someone fixed the treadmills recently and added wipes. It's a nice neighborhood if you jog because it sits on a hill. It's a short ride to BWI and has lots of food & shops within walking distance if you can walk 1 to 3 miles. There's sufficient parking for a cheap monthly fee. Overall a 5/5 property, staff & location. I'm pretty sad to be leaving if I'm honest. I'm only leaving because of the distance it is from my job.

So far, Creekstone Village has been an awesome complex!…read more The office staff have been nothing but awesome! Kate, Melanie, and Veronica are great. Any questions or concerns we have had are always answered in an extremely timely matter. The property is well maintained, and we love our apartment! I am very happy with my decision to call Creekstone Village my home.

This is not against the facility but the encounter with two tenants while visiting family at the…read moreclubhouse. My family had us as a guest for the 4th of July in their clubhouse. The first bad incident was a Caucasian who was making comments to my family she could not have her family there. The male called the police on my family and the police determined there was no threat. The second encounter was black woman who lost her keys and stopped by asking if any of us had seen her keys. When she was asked what the keys look like and where to drop them off if we see them. The woman said it's a Mercedes key ring, key fob and key to her apartment. Her tone was accusatory as if s hadn't taken them. The woman called a male who came to the clubhouse asking if we saw keys, as soon as we said no, the woman found her keys on her bag. The few people that lived here who stereotyped us as a black family was the most unfriendly experience I've ever had. We are educated, hard working and friendly people. This was the most racist experience I've in a while and I am 59 years old.