I have found the employees and the owners to be courteous. They come right to the desk when you…read morewalk in. They are efficient and friendly. My preferred UPS store over Tenafly and Englewood.

My absolute favorite UPS they offer 5 star customer service they're kind, they're efficient. It's…read morealways fast service and you're always being helped and the employees are extremely attentive this is my favorite UPS hands down!

Great service, very punctual and great service. Jill is very personable and well organized with…read morewhat she needs for notary services.

Communication: Jill was quick to respond and accommodating…read more Value: Great value compared to other mobile services in the area

Stopped by today to return an Amazon packaged around 10:20am. This location has moved from where it…read morewas previously and it's nice and modern now. Super new and clean. The guy at the front was nice and friendly and i was in and out in 2 mins. Close to the train. I def recommend

Like most retail operations as of late, The UPS Store in Inwood (Broadway b/t West 204th & Academy…read moreStreets) is woefully understaffed (hire more employees and pay them decently, UPS Corporate!). That being said, the staff that work at the UPS Inwood store are friendly, genuinely helpful, and knowledgeable about the different solutions offered by UPS. Every time my husband and I visit this location, we always walk out and comment to each other about how this employee did an amazing job at diffusing an argument between two customers or how that employee stayed an extra 30 mins past closing time to ensure we had everything we needed from our (massive) on-site print job (yes, both of those are true stories from July 2025). They go above and beyond for every customer that walks in the store, Many of the services that UPS offers are slightly more expensive than places in Inwood; however, I know that I can depend on the staff at the Inwood UPS Store to get our job done *correctly* and *on-time* -- something for which we will gladly pay extra or wait in a line for 10 minutes. After having dealt with other business service providers in Inwood (if you live here, you know who I'm referring to), the team at the UPS Store in Inwood has saved us time and energy.

Came in for their free notary service and it was very quick. The people in the office are very…read morefriendly too.

I went here to have some documents notarized. No wait time at all! The process was very quick!…read moreHappy that we have a free notary in the Bronx community!

Excellent service. I am from out of town and I needed a process server for a difficult situation…read more Michael went above and beyond to give a quality service. The nicest man you'll ever meet, and his fee is very reasonable. I highly recommend him.

Michael is wonderful! Very kind and patient, he answered all of my questions about serving divorce…read morepapers- and I had a lot! He was very accommodating with the service time and location. Professional, super helpful, great documentation and service! 10 out of 10 recommend!!!

Since I'm a buyer on Tik Tok and Amazon I'm able to use this business for returns and exchanges…read more Many of times I don't even have to wrap the package all will be done in store. So they make shipping packages do much easier. Depending on time there can be a line so please be courteous and kind to staff as you wait.

Came here to return Amazon packages. Staff is helpful and provided excellent services. Also…read moreutilized copy machine and needed prints. Price for prints and copies is comparable to staples. Only down side is parking-- only street parking and can be hard sometimes.

I've certainly been here more than once before over the since 2023, so time for an update! Stopped…read morein on a Sunday and was warmly greeted by Henry & Daniel, who provided excellent customer service. Best part was that I was the only customer in the store, hence, no line! Dropped off my Amazon returns and I was in and out in a flash!

A UPS store that is convenient to come in drop Amazon packages and to be on the way out. Came here,…read moredropped package, and left. Very quick interaction and experience, as it should

It's an all in one shop. Why go to a regular notary when you have to get the notary notarized!read more

Jamie provides friendly service and has excellent knowledge of requirements for various documents…read more He is a true professional. My home bound mother had an excellent experience. Thank you!