This review is all factual....but I'm sure CVM/Cid will say otherwise…read more Before going into my long rant below. I encourage anyone looking to hire CVM to view CVM's Better Business Bureaus (BBB). CVM has earned an F rating according to the BBB. I've also gone to small claims court and won, wherein CVM/Cid Moreira lost and was supposed to pay for damages; still haven't received. My CVM review. I had purchased LVP flooring with the intent of installing it myself. Unfortunately, I ran out of time and needed to sub out this work. CVM was available to install the flooring on short notice. I chose this company based off of the glowing google reviews and hired CVM to install the remaining floor in December 2022. Bottom Line Up Front: THE JOB WAS BOTCHED by one of CVM's employee's (improper transitions, large gaps where there shouldn't be, and no gaps where there should have been), see attached photos. Upon contacting Cid about the many issues, he became very defensive, aggressive, and adamant it was installed correctly. I remember being told a few times, "That I'm not a professional and I do not know what I'm talking about." I invited Cid Moreira (owner of CVM) to come view the job in person to which he declined. I did try on multiple occasions to have the installation issues addressed without any third-party involvement, but no actions were taken by CVM. There was a miscommunication about the job site prep. I felt that I had spoken about the site prep via the scoping texts/calls, and it was understood by CVM. During the CVM installation job, I never received a phone call that the jobsite was not prepared properly. In February of 2023, I filed a complaint against CVM through the BBB. To my surprise CVM did not have a glowing record as represented by the google, yelp, etc. reviews. After a single exchange Cid, denied any responsibility and stopped responding to the BBB, which in turn resulted in the complaint being filed as unresolved. Cid's only response to the BBB was that the site was not properly prepped. If that was the case why did CVM go ahead with improper installation? Why didn't you call me (In court Cid claimed he did, my phone records show otherwise), instead of ruining my flooring? Why didn't you refuse the job? ...I digress. After the non-response by CVM, I started calling other flooring installers to see if the issues could be fixed. I spoke to 10-15 different professionals, and all were amazed at how bad the job was.... there was laughter from one contractor, another told me I was scammed, one of the contractors that came out was beside himself and noted all the issues one by one.... All and all, not a single contractor was willing to repair CVM's work. All the contractors unanimously said I would need to pull up all work done by CVM, buy new flooring, and re-install. If you could imagine $$$$ to replace, but I'm also out the original flooring costs and CVM's fee. At this point I contacted a lawyer. After reviewing my case, the lawyer suggested I go to small claims court. Primary reasons being I would have to put up a lot of money up front for lawyer fees, I would likely win, but there was a very minimal chance Cid/CVM would payout (something about legal loopholes that shady business owners exploit). So, I decided to go to small claims. Following up on one other helpful recommendation by the lawyer. I hired a flooring inspector, I didn't know these people existed, and he identified a myriad of issues and provided a 50-page report of the shortcomings of CVM's work. I went to small claims court in July 2023 with all of the pictures of CVMs handywork and inspection report. The court sided with me and ordered CVM to pay for the damages. I had reached out to Cid to collect on a few occasions to be met with no response. To date, Cid/CVM has not paid out. If he does, I'd be more than happy to edit this review. Deadbeat and dishonest business owner. I highly recommend looking for a true professional.

Why was I charged to replace a damaged piece of flooring that was installed by your employee and…read morenot my fault and not my job to inspect every piece that's installed by a person who doesn't speak English? That's why I hired your company to properly install my flooring and not steal my staircase nosing!!! All materials were provided by me and their was no reason to remove my extra flooring materials!!! You over charged me by $150 with the extra nosing that was removed without permission!!!