The agent seems professional, but once I got the quote, the front desk insisted me giving out my…read moreSSN OH THE PHONE, which is not a secured. I offered to give it via email but they just told me to find someone else and hung up the phone. This is rude and unprofessional, potentially racially driven given other similar experience are reported from minority groups. Stay away from this firm.

I had been trying to get help for a tax snafu involving my parents, Spain, the IRS, a grifter and a…read moremisplaced shed of documents. The details are weird but unimportant. I had called 11 other tax services and not one of them even bothered to call me back. Padgett returned my call immediately and took the time to explain everything to me before we even talked about a contract. Both Bunny and John were responsive, patient and helpful and assured me that this was NBD, they had it under control. I appreciate the time and effort they took to establish trust. When I finally got through to other tax preparers, they wanted 5x the $ and didn't seem to actually understand the situation. I'm sticking to Padgett.

6 STAR Category needed for services like BRABO. Plymouth…read moreshould not only celebrate 400 years but they should be proud of a local company like BRABO. I have been with BRABO since the beginning of the year. I am not the best at paper work and they have made my business life (payroll side) a breeze. I was waiting for the ball to drop when I was a customer for a few months...well it hasn't nor do I think it will. The WHOLE team is awesome Mike Daly no pressure pitch, straight forward....he was recommended by my accountant who also does payroll but he recommended me to BRABO.. Melinda- ridiculous... so HELPFUL, I said I'm not the best at paperwork I'm probably pretty close to the worst and Melinda has never made me feel bad or indicate that I'm a nuisance. I'm actually looking forward to having payroll nice, neat smooth and ONTIME. (I'm trying) Lee has been very supportive and helped on a couple occasions when I needed assistance. Gabi I think she owns the company. She knows the answer to every question and more importantly knows how to find the ones she doesn't. She TEXTED me a reply to a very important question after hours..... mind blowing..... where does Kevin find these people???? And then there is Kevin, I heard his name from a couple business people and he is very well respective but that's all I knew. Then COVID-19 hits and he is emailing as the alerts and government notifications are coming out. He set up zoom meetings before some of my business associates had even been notified from their payroll "services". He was immediately available. When an update came out I received an email from him at 11pm ..dedication to your customers! During to zoom meetings Gabi wanted to interject a comment or give a reply to a question or just clarify something and Kevin just let her. He has to have an ego, he is too good at what he does not to but you could sense he just pushed that aside know the information that would follow was good for his clients. Long story short does not apply here. Good story great company. I don't know any of the people mentioned, I'm not related and unlike nameless previous "pay checks" company that are not soaking me. One last shout out I offered to pay extra, " send me an invoice" for the extra time. I received a comment that it was "customer service" Great job, great company....Thank you so much. Jim Fitzg

Hands down an incredibly supportive team that understands what servicing a small business owner is…read moreall about. When you need them they have your back as a business owner. Highly recommend for the day to day support staff as well as the leadership team of Kevin and Heather. Highly recommend!

This review is long overdue. We have been working with On-Time Payroll for over 11 years. Their…read morecustomer service has always been excellent! I cannot say enough about the whole team and especially Hajeera, our rep, who is always available to help with any questions and take care of any issues promptly. As a small business, we were always able to depend on their expertise. Thank you so much, On-Time Payroll, you are the best! GK Dermatology, PC

We are new to their services, new owner took over July 2021. We have had a lot of problems with…read moreOn-Time. I have never never had a negative PTO total until using them. Now All the employees owe money to the IRS after doing our taxes. I have never owed money to the IRS and I am 64 years old, getting ready for retirement.

After having Steven Ellard do our IRS taxes for over 10 years, my husband and I decided to do them…read moreourselves this year. I let them know that we would not be having them do our taxes. I thought it would be the courteous thing to do. They immediately locked us out of all our records. They had been digital for the last few years, no paper copies were sent. When I called and asked to be able access my records ( they are ours, we paid for them). I was told this could not be done..... too much trouble for them. Steven suggested that I could get paper from him for $95 or I could contact the IRS and they would send them for free. If you are looking for a tax preparer that is personal and treats you as a valued customer , this is not the place.

From the owner: BOSS™ - Back Office Support System…read more Comprehensive Back Office Support--So You Can Get Back to Business BOSS™ (Back Office Support System) is an all-inclusive solution that offers small businesses complete relief from day-to-day accounting hassles, while providing 24/7 access to financial data--all for an affordable fixed fee. Let us handle your complex, time-consuming accounting tasks. As your trusted advisor, we pay your bills, record deposits, prepare payroll and payroll tax returns, furnish financial statements, produce W-2's, prepare tax returns and supply valuable financial and tax advice throughout the year. All activity is facilitated online via our technologically-advanced web-based platform--so communication and document exchange is in real-time. Best of all, you'll enjoy the pure confidence and peace of mind that comes with knowing your finances are in expert hands...allowing you to get back to running your business.

Longtime client of this firm. They have handled my business tax returns, payroll, personal tax…read morereturns and accounting. Always provided great service and advice.

From the owner: Angiolillo & Associates, CPAs is a full service accounting firm. We offer personalized, quality…read moreservices at affordable rates. We offer tax preparation, bookkeeping & accounting, payroll services, financial planning and estate planning for individuals and small/medium businesses.

As a startup is is really hard to get high quality, personalized and low cost bookkeeping services…read more Fortunately Intelli Bookeeping, and Slava, are all of that. They really helped us with our process at Renoviso and are constantly asking great questions and making smart suggestions to make things even better. I'm thankful we are working with them and recommend them highly.

Slava is so easy to work with - Intelli Bookkeeping is the right name for his business. He's smart,…read morehe listens well, and is truly collaborative. Truly an intelligent way to conduct business.

Granite Payroll does a great job they're reasonably priced, and don't do the bait and switch price…read moreescalation like some companies. You call the number and someone answers within three rings who knows what they're doing. The place is run by accountants. If you never want to have to worry about payroll, this is the company for you.

Have used another payroll service in the past and had a lot of issues. I changed to a great…read morepayroll service firm. Jill, Bob and Annellen have been great. No issues. Reasonably priced. The online process has never failed. My checks have been correct, deliver on time. I would recommend this company to anyone looking to change.

This company has no idea what they're doing. The biggest issue? When an employee hits the…read morecontribution limit for 401k contributions in a year, they have no way to stop the deductions from an employee's paycheck. The biggest issue that affects me? They can't develop the necessary reports we need to run our business. For example, I need a simple headcount report that reports all the active and termed employees within a certain timeframe (not always on a calendar year basis) and they're not able to do that. I've been working with their report developers to get such a report and we're going in to our 9th month of "development" and they still can't get the report correct. Additionally, their "standard" reports keep changing. Some reports I need only on a yearly basis, but so far each year I go to use the report it's been changed from the previous year (different column orders, different data included in the report, etc.) and my macros and vlookup formulas no longer work properly. I'm in my second year with them and I have to keep changing MY process to get the data I need. Basically, they're unreliable and apparently have no idea what they're doing.

MassPay has been great! We use their services for two small businesses and they are soooo reliable!…read moreTheir rates are fair, and their customer service is excellent. I know I have met Marie and she is wonderful, so kind and friendly and knowledgeable. It's so great working with a company that understands our needs and also explains each step of the process. Also, I joined in on a free webinar they provided that was partnered with a local law office (I don't have my notes in front of me so I can't remember the name but will happily give them a review as well) and it was so easy and informative. They walked us through the changes in the MA sick leave laws. In tandem they went through explaining each portion of the law all the way down to what that means for liability and payroll. It was so easy to follow and understand, seriously great job! Thank you so much for being a company that is genuinely likable and not solely focused on being liked. Being a young female small business owner is no small feat, but working with MassPay has taken a huuuuuge strain off, by knowing that we are working with a company that also believes in the validity of a "handshake deal"

I used sharon with my quick books for my bussiness, She is out standing and easy to work with, I…read morewould have to say I was very impressed...I definitely would recommend her to anyone she is really helpful! : )

From the owner: Accounting services for independent contractors, corporations, and condominium associations are…read moreoffered. I work with small businesses, large corporations, sole proprietors, and self-managed condominium associations. With over 25 years of experience in financial reporting and bookkeeping, I provide services for on-going assignments or special one-time projects. Assignments are customized to meet your needs and accounting support is available in areas that burden your day-to-day business operations. Serving MA and Southern NH