I was very happy with not only the quick response time for the quote, but also the work. Ashley was…read moreefficient and worked very hard to clean my carpets. I highly recommend hiring them for your cleaning needs, especially with the prices they have!

We had hired Clean Co Cleaning Solutions initially because my mother was going through radiation…read morefor cancer and Clean Co worked with the oncology center to get them a complimentary cleaning. The people that came were wonderful, especially Kellsie, and my parents immediately took to them. They did a wonderful job cleaning the apartment, were conversational with my parents who were in desperate need of exactly that, and communicated with me throughout the entire process. We continued to employ them afterwards because of how much my parents like having them around. My mother recently passed and a few days before it happened, we knew that the scheduled cleaning wasn't going to be necessary. I explained the situation and their response was prompt, compassionate, and filled with well-wishing's. Later that same day, we received a beautiful Edible Arrangement from Clean Co with a sympathy card attached. Our entire experience with them went beyond customer service. Their work was exactly what they promised, exactly what was needed, their bedside manner was perfect for my parents, their warm conversation was as welcomed as their efforts to keep the place in good condition, and their generosity and thoughtfulness is not something we will soon forget. If you are in need of cleaning services, please reach out to them. The next time we need someone, no search will be required. There are wonderful people throughout the company and we were lucky to have been put in touch with such a great organization.

I am a rental property manager and property owner. I have worked with cleaning companies for many…read moreyears. Never in my life have I seen such unprofessional behavior. After purchasing a Living Social voucher I immediately followed the instructions to redeem it. After over a month I still had not received a return phone call or email. I called Living Social who offered to refund my money. I wanted the work done. The company then changed their policy on redemption. The voucher itself stated to call to redeem the voucher. After a month they changed the instructions so that you had to email them. We did this.Then, their phone message stated that they had five slots left in May. Their site stated that they did not have sufficient staff to redeem the vouchers in a timely fashion. They stated that they were hiring to fulfill the vouchers. Why did they sell over 100 vouchers if they could not fulfill their obligations? After writing and calling them many times, they first booked us and then cancelled us because they stated there was a discrepancy in the number of times that we called them. WHAT???? I received an email that leads me to believe I have been discriminated against. They referenced my mother's cancer. Their email was quite unprofessional and I will post it on several servers. They have changed their name many, many times in a short period of time. Their website indicates that they were Diamond Cleaning Services. Read those reviews.I will stop at nothing to bring the truth out about the way this company treats people. First they book a date and confirm and then cancel it. I invite Yelp to review this letter and our records on the number of calls made in an attempt to get this company to honor its obligation. I am nothing short of appalled at their behavior and the fact that they have wasted our time and money and not fulfilled their obligations. Cancelling a voucher because you don't agree with the number of times we called you (there are records) and taking a pot shot referencing a family member's cancer (we told them we needed the cleaning because of this) is beyond tactless. Other property owners have called me and told me that this person went to the Bahamas after selling a voucher that expired in June. If ONE call in over a month had been returned I would feel differently, but having us wait over a month and finding a ridiculous excuse to cancel is not going to fly. I just hope that I can keep up with their name changes. Threatened me with having me charged with criminal threatening because we told her we would go to the Attorney General's office regarding her non-fulfillment. She thinks the AG does not handle consumer complaints. (They have an entire division devoted to it.). Threatened to sue me for slander if I posted this experience. Truth is an absolute defense to slander.Said that I was running a scheme! I paid HER money yet by wanting her to do her job I am engaged in a scheme. Clearly, the most troubling letter I have read on so many levels. Needs to get educated about customer service and the law. Update:I just received a copy of a voice mail wherein this individual states that she was indeed on her honeymoon and lost every single voice mail to her business during the week or so she was there. Since she mentioned nothing about this to me before, she apparently can't keep her stories straight. In sum, I cannot believe she cancelled a voucher because she accused me of lying about my reason for wanting my house cleaned and the number of times I called her, but I now discover that she lost all the voice mails to her business while on her honeymoon. After being told we needed cleaning because of mother's cancer, wrote, "What kind of daughter are you?" when she thought voucher was for my house not mothers. She then questioned the very existence of a mother, even though that name is on the voucher. So, she does not understand concept of vouchers as a gift and feels entitled to judge the worthiness of your cleaning request. Long story short: without even speaking to me she booked the appointment and then revoked it because of the discrepancies in the reason for cleaning and the fact that she does not think mother exists. NO attempt to resolve situation in a rational, decent manner. Not one phone call to me This company wasted my time and money, which I still have not had refunded. Owner admitted on her site that she did not have sufficient employees to meet the demands of the vouchers sold. Why sell vouchers you know you can't service?

I have used Diamond Shine since before they WERE Diamond Shine. This business has grown for a…read morereason. The staff is friendly and courteous. They are more efficient than a chain of cleaning services because they are willing to tailor their service to what you want. When I had a chain service, they had a particular order and way they cleaned. When I hired Alexa, I told her that (for example) my office often looks like a hurricane hit it. Such is the nature of my work from home. A mess, but a mess that makes sense to me. Her staff knows that there are certain times a year they leave my desk alone (even though it looks terrible and they would fix it) because I need it JUST LIKE THAT. They always focus on the things that are important to me -- I HATE cleaning my floors, so they always do those. They are good with my dogs, and sometimes my dogs don't make that the easiest thing. You must be very clear about what you expect and what you want, and you will get it. Her prices are reasonable. I would also add that she is flexible on schedules in emergencies. When I found out the Friday before Thanksgiving that I had to host Thanksgiving, she moved heaven and earth to come give my house another cleaning even though it was not my scheduled week. As her staff grows, she becomes more able to do things like that.

We had Custom Cleaning Management clean our house before we moved in. The former tenant had already…read morehad cleaners come, but Custom Cleaning made it seem as though it hadn't been cleaned. They attacked the drawer under the oven, the refrigerator, the kitchen cabinets, sanitized the bathrooms, washed the floors, cleaned the baseboards and heating vents, the stairs to the basement and windows. The place sparkled when they left! They were the most reasonably priced of all the companies I called, very responsive, and showed up on time. Everyone should use them! You'll be happy you did.

Karla and her mother, Juana, recently cleaned our newer home after our family had a bout of stomach…read moreflu, colds, and my little one had croup. We had never had cleaners before, but with everything going on during the holiday season, we felt we needed to have someone come in and deep clean the house. With little notice, Karla answered my inquiry within a few hours and said they could be there the day after Christmas to look at the house and quote me a fair price. Karla and Juana showed up on time and ready to look at the house. After a quick run-through and discussing how long we were looking for, they gave me a GREAT price and said they could come Friday morning. Once they arrived Friday morning, Karla and Juana got right to work. They stayed for a little over 4 hours and I have never felt better about the state of my house. We absolutely intend to hire them again, most likely on a recurring basis. Thank you so much, to both of you!

Working with Your Home Detox was an overall great experience! Their team performed a deep move in /…read moreout clean for my former and new apartments and did a great, detailed job. It was such a pleasure to know that a professional team was taking care of this so we are guaranteed to get our security deposit back. Would be a great service for landlords themselves to book. The admin (booking, communication, payment, etc.) was also very straightforward and easy to navigate. I will be booking future deep cleaning services with Your Home Detox for sure. Most of all, I love that this business is woman co-founded and woman-owned and they use environmentally sustainable cleaning products.

Jessica and her team responded to my request to come out and clean our home. She offered a few…read moredifferent options as we were interested in biweekly or monthly cleanings. She did a thorough walk through of the house and her pricing was fair. She and her team did a fantastic job with our initial cleaning and are looking forward to working with her in the future! They do quality work at a fair value. Very happy with the results.

I would like to say how pleased I am with the service this company provided for our family. I am…read morevery excited to have them clean every two weeks. Our home is clean and smells wonderful. Thank you!

I would absolutely not recommend this cleaning service. We were charged a large amount of money for…read morea new build, deep clean and there were tons of places where construction dust was piled up on the doors and baseboards--even after we were told that there was a major focus on baseboards. They didn't even vacuum in one of the bedrooms or wipe down the coffee maker despite throwing a business card on the dirty drip cup. My gut said not to work with them again but a neighbor recommended them so I wanted to give her the benefit of the doubt. We tried one weekly cleaning with them after this and they once again were extraordinarily late and immediately sat down to each lunch for a while before starting the job. They charged a premium for the cleaning and went so far as to say if they had to make a bed, it would be an extra $5 per bed. They didn't wash the floor and rushed through the cleaning so much that they scratched a brand new mirror and then laughed when the issue was brought to their attention. I have to replace the mirror at my cost, but am happy that they didn't do more extreme damage as they don't work with integrity. If you do proceed to work with them, be sure to inspect your house immediately after they leave which likely won't be when they tell you as both times we used them, they were extraordinarily late to start so I couldn't be present when they finished. It was a very expensive and disappointing experience to work with this service.

Sandra and her team have been cleaning my house for the past 5 years. My husband and I had just…read morebuilt a new home in Georgetown and being new to the area I was at a loss for where to turn. I found them on Angies list. We had interviewed several companies but chose Paradise Touch because of Sandra. I immediately felt that she was trustworthy and very professional. Five years later, I can honestly say that they have become family to me. For anyone that has ever had a contractor in their home you understand the hesitation to leave them alone in your home. The fear of things missing, or just the intrusiveness can be a very unsettling feeling. You don't have to worry with Sandra and her "girls". I trust them more than some family members! I have no reservations about recommending them to anyone. The are the Best I have ever worked with.