I am a long time customer of almost 40 years! John Patton first came out to do an inspection of the…read morehome I was buying. The first technician I had did my home for long time and ultimately moved on and has his own company now but he was my tech for a long time. I don't like a revolving door for my service techs and I have to say the ones I had over the years were long time providers. Then came a tech named JR----he was around a long time and was tremendous. He would actually watch and follow the bugs and see where they live.... I learned to do that from him so the nest could be sprayed directly and not just broadcast spraying hoping to kill them. I still imagine him crouching down and watching the bugs travel. If you find the nest you solve the problem. That has worked for me since then. Every year I get field ants crawling all over the driveway so I follow them and problem solved for the rest of the summer. JR knew I hated bugs and stressed over them, he told me once to just not look for them. It was wise advice even if at the time I ignored it, it has become wisdom over time. After JR came my current Tech, Dominick, also terrific and low stress for me. I never thought anyone could match the service JR provided but Dominick has and I could not have ever thought another tech could meet my expectations. Dominick has been reliable and ALWAYS on time in spite of juggling an extremely heavy schedule. His work ethic and pride in his work is obvious. He is organized and has a great memory for my house as to what I want done and HOW I want it handled, such as only a pinstripe in front of the garage or front steps, or what needs extra attention etc... He even notices things I did not see. He services my home like it is his own. I do not want a tech who robotically comes out and just sprays around without particular attention to the bad areas. I call it the ART of pest control----where does MY home need attention.... Dominick does that---his mind is not on cruise control, he is focused and knows the spots needing more or less coverage. I am very particular, high expectations and standards. To that point, one Amish worker of mine decades ago called me "fussy", endearingly of course...."the fussy one" he called me..... His son, now grown up remembers his father dubbing me that all these years later when I called the son to do some work...So when people meet my expectations, they get high reviews. Dominick treats the areas effectively with the proper product. With my stinging insect nests he uses the least toxic thing that will kill the nest in consideration of my concerns for what my dogs will get exposed to. Dominick always calls in the event he might get delayed on rare occasion and lets me know when he is finished and if he noticed anything while he was treating the house. He goes the extra mile every time for years now. I like how if I have a problem he will come out again and they have without fail. The office is busy but they do try over the years to help answer bug questions as the office staff is knowledgeable about them. I never feel rushed or silly for any question. Jeremy in the office the past couple years is super nice and easy to talk to. He does his best to facilitate help ASAP. All the seemingly little things make me a happy customer for 40 years. Molly has talked to me over the phone about bug problems and has come out to handle them.... once she said, "I've never seen so many ants on a driveway." She found them and took care of it and explained how I could reduce their habitat... I like a place where I feel my concerns matter and not blown off. I have learned a lot about bugs from them, mostly from my technician. They identify bugs on the spot and know what attracts them, how to make my yard and home less attractive and how to prevent them in the future. I call my techs, my "bugman" and "best friend" for 6 months of the year! They are low stress which is a plus and the price I pay is worth it and the peace of mind that we work together. Some other companies are not so flexible which would not work for me. My techs have been outstanding and like the longevity they have so I do not have to break in a new one all the time to my preferences and tweaks. Patton Pest Control is a keeper. They have been good to me for a long long time which speaks well for a company. They are flexible with me, I don't get flack, I do not get disrespect but I do get the service that makes me stay with them.

Needed two hornets nests taken care of that were in unfortunate locations. I used 2 cans of…read morecommercial spray that only lessened the activity. They came out the next day and eliminated the problem. I believe it was at a reasonable cost. I would recommend them for any pest problem.

Before we moved into our last place, we had CVPC come out and inspect for bugs. Robbie was friendly…read moreand knowledgeable, showed up on time and we were happy. On repeat visits (did you know you can have pest control out to spray so you don't get bugs) we had a different technician but he did an excellent job. This company used a non-toxic to pest/animals made from some kind of crushed plants and were willing to come out early before we went to work. Definitely worth another call!

After having waited for the longest time for the company to return my call, finally texted them on…read moreYelp. Turned out that they don't do apartments. Such a disappointment and I don't recommend this company to anyone. Not servicing apartments is disappointing. Who knows what other surprises are awaiting.

Got back to me very soon after my phone call to set up my appointment, the tech was very…read moreknowledgeable and gave me a lot of information on what I should expect after they left. Took care of the problem the first time. Very reasonable prices and friendly staff.

Fast response and appt set up. Came out did inspection. covered and sealed holes. set traps. came…read moreback a week later. And 7 of 10 traps were full. He reset traps and will come back to review. And it did not cost me $3000 to do. Which is what the Big company wanted to charge me. After being with them for years. I'm happy I did not have to pay that large amount and go fast results. Thanks Derek !

I had a large wasp nest hanging from the gutter. I called Novelty Pest and the we're here the next…read moreday and killed the hive. They also walked around the entire house just to make sure I didn't have any other bee or wasp problems developing. I believe the gentleman's name is Matt and he's very personable. Did a very thorough job. Thanks!!!

From the owner: a privately owned and operated business we have made it our priority to focus on the small details…read moreand that is why we consistently provide excellent Pest and Rodent Control Services and Treatments in Novelty. It is very simple, we do a good job and offer a fair price and that is what has determined our success. The way we see it, every new customer has the potential of becoming a lifelong client. That is why we take so much care and detail when providing our Ant, Cockroach and Mice Removal Services to the residents of Novelty.

Unfortunately, we had a very bad experience with this company and would not recommend them. They…read moreprovided an ineffective bed bug treatment and failed to mention that follow-up treatment was required. Unprofessional service with no accountability or communication when we tried to reach out.

They are always punctual and do an efficient job. Thank God I don't need to worry about bugs…read moreanymore!

Knowledgeable and interested in helping us solve our problem. Came when he said he would. My…read morehusband was getting an unbelievable number of bug bites but we couldn't find the source. David and his partner looked thoroughly and also couldn't see anything but agreed it seemed suspicious for fleas or bedbugs. No high pressure sales here, but offered a spray treatment that might help if this was the problem. We were willing to try and it worked. The next day, David even called to say after he left he could feel the bugs in his truck and that made him even more sure it was fleas. Very happy to have some relief!!

Eric was great! He answered all my questions and ran to the store to get the traps I needed when he…read moredidn't have them on his truck.

My mom had a scratching noise on her second floor near the window pane. We thought it was a…read moresquirrel or something of a rodent! But we called and even the receptionist had a great guess! It was yellow jackets! They were so friendly and efficient and were fast acting! Fair and worth the call! Let the pros do it! Family owned and local!!!

From the owner: We are a locally owned and operated Veteran owned business located in Medina, OH…read more All of our techs are licensed and insured.

Mikes Pest control is the best we have been using Them for years. If your are looking for prompt…read moreprofessional service these are your guys.

Mike's Pest Control is the best! A new local business with a familiar face- Mike Costanza ! Mike…read morehas been in the business for over 22 years in the Solon area. This year he began his own business! A professional who always gets the job done! He's not done until you are satisfied! Pricing is highly competitive. Check him out on Facebook!

The young man who came to my home was extremely courteous and efficient. I plan to continue to use…read morethem going forward and would recommend the company to anyone who asks me for a pest control company.

I have been using Lucas for years! From rodent problems to bees and stink bugs they are the best!…read moreTheir employees are extremely professional and friendly. Trustworthy and honest! I appreciate them and wouldn't use anyone else! And their prices are great!