Used this company the past few years, mediocre at best…read more Then it got worse today when they had an appointment between noon and 1 pm but no one showed up, I waited here another 30 minutes, hoping to hear from someone, total silence. Texted the guy, who said he "messed up the schedule," then proceeded to give ME attitude when he was 100% in the wrong. I called him to see what the issue was, he admitted he was wrong, but then said the appointment was actually scheduled for tomorrow (was anyone going to tell me that? Guess not) and then said he's "not interested in degradation" (apparently calling BS on his lame excuses counts as 'degradation') and finally said he "doesn't want to do the job anymore." So that's how you'll be treated if you call this company. I recommend you don't.

I have had this company out for mouse problems and also for ants. They are so thorough and yet very…read moreconsiderate of my green lifestyle and my pets. they guarantee their work and they made it clear if they need to come back a second time they will. When do we ever get this kind of excellent service anymore? I would recommend this company to anyone with pest control problems!

Lee from A&J Pest Control did a good, professional job. Gave me piece of mind at a very fair price…read more I highly recommend them.

I've used Custom Lawns for years and am very happy with the employees that come out to treat the…read morelawn. I am however frustrated by the woman that answers their phones. She is snarky and mean. I let it go several times but now I am done being treated poorly by her. Such a shame she needs to be this way with long time customers.

We were so fortunate to find Custom Lawns when our previous lawn care company went out of business…read more We have now used Custom Lawns for several years and have no regrets. The staff is friendly and professional and delivers what they promise. We would highly recommend using Custom Lawns!

Chris came out, assessed the problem and went right to work. We immediately saw ants beginning to…read moredie before he even left. Very knowledgeable and efficient. Good pricing. Will be having him come back for a followup appt.

I had a yellow jacket problem under my siding. I contacted Chris at Don't Bug Me Pest Solutions…read more On Sunday evening and I received a response in just a few minutes. Chris worked around my schedule and came out the next day. He took care of the yellow jackets and sprayed around the foundation of my house. He was very professional and answered all my questions. He said to call him if I still see anymore and he will come back and retreat but I have not seen any. He did an excellent job and I would recommend him to anyone having a pest problem.

BEWARE- The owner Kenny, cut down my trees and used heavy machinery which caused multiple stress…read morefractures in my driveway. Right away I called him and he took NO responsibility blaming me. I had to get a driveway repair service to fix the multiple stress fractures because they grew into larger cracks which cost over $1,000. Kenny is very cocky and does not take responsibility. I'm wondering if he's bonded and insured? Because according to the other reviews it seems like this is a pattern and if he's bonded and insured, why wouldn't he just use his insurance? Doesn't make sense to me. BEWARE of hiring him!

I've used them on 2 separate occasions and been happy both times…read more once for a modest tree removal and more recently for substantial sizable fallen limbs from a massive maple tree that obliterated my shed and a portion of my fence

Do not use this company…read more Inaccurate billing (overcharged labor), damage to showerhead, plaster on light fixture/walls, late twice, cancelled twice, lack of accountability, and poor customer service. 50% deposit was due prior to project start via emailed invoice. On 3 appointments, BBH Remediation was over 45 minutes late for 2 of the appointments, and canceled 2 other times. Estimate contract said it would take 3 days (June 17 - June 19). Due to cancelations, project took 7 total days (June 18 - June 24) leaving us without a household shower and bathroom for more than double what was written in the contract (this time frame was not updated or communicated to us). BBH refused to take accountability for the responsibility of the extended time frame (when no other findings or project discoveries caused any delay). BBH claimed they verbally discussed the project time frame, even though the contract said 3 days. They rarely communicated when being late/what they were currently working on, anything that we would need to know (spackle is messy - don't worry about it for now and we will clean it later) so I ended up cleaning it up. Workers tracked dirt and dust in and out of the house without taking shoes off, covering them, or cleaning it when they left each time, so I cleaned it after each visit. They broke our showerhead and refused to assist in fixing it saying they're not liable, and offered no alternative to try to make it right, and no remorse. 2 workers spent a total of maximum 4 hours each (more like 3.5) between the 3 visits, totaling 8 working hours, max. Original invoice was for 13 hours of labor. They refused to make any correction to the final balance due to account for the actual hours worked. When attempting to discuss the extended time frame via text and our frustration with it, Chris (the assumed owner) didn't respond. On a later phone call with Chris, he told my husband that "your wife sent a nasty text" when I addressed their late arrivals and cancellations. Upon project completion, we asked for an invoice to pay from, and Chris said it must be paid by credit card right then and there. I asked if we can get an invoice to look at first then pay after (like the 50% deposit) and he originally said no, and that if I don't pay today then he would have his lawyer contact me. After I said I would pay, he said yes I can send an invoice but it would be an extra $50. In the end, after asking if the final balance due could be reduced due to extended time frame, true up of working hours, and broken showerhead, Chris reluctantly offered $200 off the total remaining invoice, but that, in our opinion, is still severely overcharging for actual work performed. BBH never took accountability or apologized for anything, and the work itself was sloppy.

I don't know where to start but if I need to say one thing it would be they're honest. Chris is not…read morethere to rip you off at the hard time that you're having. They're super nice and fast. We didn't see the end result yet but the way they work and communicate is fabulous. I must tell you we're not the easiest family to work for but they do a really good job for at least half of the price that others quoted, and they deal with our minor change requests. Chris and his crew will have my recommendation whenever I hear someone needs mold remediation. I don't think we could find a better contractor than them.

We always use Arrest-A-Pest every year to spray our yard, and Craig does a great job!read more

We've used Craig for many years for various nuisances - ants in the spring after heavy rains,…read more hornets in kids wood player outside, and even mice in basement. Always super responsive and professional, always does the job well and very reasonable moving. Highly recommend

Since Excel Mgmt did such a good job repairing our roof, we decided to trust them to installing new…read moregutters and gutter guards. Their guy, Corey and his assistant did a fantastic job!

Excel Services, formally Excel Management, did not honor their contract or verbal guarantee to…read morerepair Excel's faulty workmanship on our new patio. Refer to Excel Management's poor Better Business Bureau rating.