Staff was so so sweet and I didn't wait long. The entire appointment was a little long, but the…read moredental hygienist was super thorough with the cleaning and the dentist also thoroughly explained my xray to me when telling me all my options. They were super patient, it was nice and quiet, and they helped me through setting up my next appointments/consultations for root canal.

I have been asking to talk to the owner about this because this could be cause for a lawsuit or…read moretheir reputation can be tarnished being a fairly new practice and I have lived near here for a long time, but since I cannot get in contact with the owner about this manner I have to write a review. The dentist and the dental hygienists were very nice and professional, HOWEVER, the front office staff was horrible to me insinuating that I was trying to commit insurance fraud which is a FELONY. I have NEVER had anybody accuse me or insinuating anything illegal about me especially since my family and I are quite well known The receptionist and the front office manager (who both should know better if she was good at her job which she's not and should be punished or fired) condescendingly said, "Well here we follow the state law." What is she trying to imply that I don't?! That's insulting and a nasty and unprofessional to say to a patient who is new and you don't know at all. I have a reputation to uphold. Then the office manager continued to be very condescending and nasty to me and said in a suspicious, disrespectful questioning tone, "Is there a reason WHY you don't won't BlueCross Blue Shield being billed as primary?" I was taken aback and very shocked at how disrespected I was. I work for an insurance company and I have a background in management and if I ever treated a customer, patient, client, provider, etc. like this, my boss would have fired me for fear of a lawsuit of a defamation of character or at the very least get written up for abusive or argumentative language because of an office manager and receptionist who do not know how to talk to people. I work everyday where I have to tell callers that my company that I work for has to be billed as primary in order for their medical claims to be paid accordingly, but I speak respectfully and professionally and kindly tell the callers inquiring about their medical claims and how to bill to us and say, "I apologize, but we have to be the primary payers when you bill to us." The office manager, who is blocking me from talking to the owner recently (yes, he may be busy, but I haven't even received a voicemail message from here so here we are). I didn't ask nor wanted any dental coverage from my company that I could not opt out of because I already had dental coverage from Delta Dental Of SC (which I had for YEARS before this current job that I'm not going to have much longer) which I thought I could bill as primary, but the front staff could have been more respectful and addressed me better than insinuating something as serious as Insurance Fraud which is a felony. The front staff is making me question whether or not I want to continue being a patient at this facility because of their unprofessionalism and accusatory language against me and I'm not going to tolerate any disrespect again as a patient who should addressed more respectfully because dental work is not cheap in this country and I am paying a lot of money for a dental service, not for nasty attitudes or behavior all because I had Delta Dental Of SC for years and always had that insurance for years and this job is not permanent for me. I find it interesting the front office quickly to insinuate a felony crime against me over insurance had for years that I thought I could bill as primary. It makes me believe it's my skin complexion (I'm a Black Woman) and I would not surprised.

First of all the bot response to this review is that they "sincerely apologize for my experience…read moreand my feedback is greatly appreciated." I guess when you leave a one star review, this response auto generates. Well anyway, I went in for my appointment, the doctor came, never met him before, doesn't bother to introduce himself, just starts the exam. This true with the staff as well. My wife goes to them today, her appointment is at 1:10, it's 2:30 and she has yet to see a doctor. She has to leave to return to work. We won't be coming back.

I had cataract remove on Left eye August 22 The next day I…read morewas pain free and it was a very sunny day instead of all cloudy days I was plagued with because of the cataract Dr Seltzer is the world best. The staff was tremendous. I would highly recommend his medical office to everyone who need an excellent surgery to remove cataracts Clarence Grant