NO ONE wants to have to call someone for Septic issues. But I found myself with a septic back up on a Saturday and started calling multiple companies. A Drain Doctor Plumbing LLC was the first one to tell me they could have someone on the way. Cody and Heath seemed very knowledgeable and professional. They pumped my septic tank, got everything repaired under the house and let me know about some future issues I may need to address. I would def use them again. read more

Snaked residential main. All day to wait, then night to fix. Never mentioned price till it was time to pay! Found out why. The weekend add on was less than the taxes and surcharge for card. read more

Terrible customer service. Terrible way to run a business. We had made a call to them last week, since they advertise 24/7, and they did come out and diagnosed the problem a day later than what they said. They didn't call saying they were not going to be there, but instead we had to call to find that out. Once they got done with the initial appointment, Cody the technician advised he would be back Saturday between 11a-1p. No call, no show. This was going to be a cash paid job. My husband called & called and someone finally answered, said they were going to call him back within 15 minutes, he received no phone call back. (It appears that once they got their money off the 1st job, he met his quota for the day!! Crazy) Monday, still no call from this reputable company. There is a new company coming tomorrow. My husband is a business owner, and when the phone rings you answer. It's your life line. It's how you put food on the table. if you can't manage to answer the phone that you advertise 24/7, then maybe you need to find another line of work. Thanks for allowing us the opportunity to find another company and to no longer have to deal with you. read more

never showed called texted just newer shower. would never recommend! what else you need that should cover it read more

I just put these guys at the top of my list for any plumbing project in the future. They quickly found my problem with my septic tank and we discussed pricing and scheduled an appointment to fix it. Heath and Cody were here when they said they would be and they went to work. I watched them work and they explained each step as it developed. They fixed my drainage problem and I am well pleased with the whole process. If I ever have another plumbing problem, they will be the ones I call. read more

Responded quickly to our call. Worked diligently 100% of the time on site. Great integrity. Extremely knowledgeable and experienced. Professional. Ethical. No doubts in our mind our problem was solved right and well. Highly recommend. read more

Great service. I had a house full of company and had a real problem. He arrived within a couple of hours on a Saturday and took care of the problem. Very courteous and professional. Will always call. read more

We had an appointment 3 times and they stood us up 3 times. Won't answer texts or return phone calls. Very unprofessional and inconsiderate.