Tried this place and unfortunately not a great experience. Dakota, the person working that day was…read morevery friendly and knowledgable. Spent about $150 on beer supplies (grain, hops, yeast, etc...), overall not bad for what I got. When I arrived home and opened the 50lb bag of grain I purchased it was infested with weevils. I immediately called them back the next day and explained the issue and there policy was NO returns on grain and that I would have to email the owner directly to get his authorization and well... you know where this is going. Long story short, Eric the owner never had the professional courtesy to return my emails. Stay away!

Friendly and knowledgeable plfor the new or seasoned hombrewerread more

What I love most about this shop is their consistency. Every time I order, the flowers are fresh,…read morethe arrangements are balanced, and the delivery is smooth. Never had a bad experience.

Do not shop at this business!! I stopped by on Valentine's day to pick up something simple off the…read moreshelf. I did not want to place an order or have anything special prepared. Immediately a lady in the back started yelling at me!! Basically read me the riot act for waiting until Valentine's day to shop. After several minutes of her verbal abuse I left and she continued to berate me as I walked out the door. Terrible service!!!!

Very helpful staff and friendly. Willing to order items if not in stock. look forward to visiting…read morethis shop often

I wouldn't even give this guy a single star but I had to. I visiting from out of town arrive at a…read morevspe shop just before 9, I'm desperate, my tank broke. He's on the phone,...speakerphone. As soon as I get in the door he's telling me to hurry up we got three minutes. I asked if he wanted my business I was gonna ask if he had it because I didn't see it in the first thirty seconds. He stuttered and said we closing. I said...what I said. Don't give this guy your business. He don't deserve it.

I've had multiple frustrating experiences at this location due to one specific employee, while…read moreevery other staff member has been professional and helpful. The first incident occurred on January 9, when this employee refused to serve me and escalated the situation by calling the police, despite me being calm and simply attempting to make a purchase. I later returned and was served without issue by different employees, confirming there was no legitimate ban or problem with my behavior. However, on January 11 at approximately 2:00 PM, I returned again and the same employee immediately refused to serve me and falsely stated that I am "banned from all locations." This has never been communicated by management, and I was served as recently as the day before by other staff. I simply said "Hi" before she made this statement. This employee is the only person who has ever treated me this way, and her actions are now interfering with my ability to shop at my neighborhood store. It's disappointing, especially because I would prefer to continue supporting this business rather than take my business elsewhere. I hope management addresses this issue, as the inconsistency and hostility from one staff member reflects poorly on an otherwise decent store.

The Glass City delivery service in Greensboro is a joke. Expired products, missed orders, and…read moreignored customers. Systemic changes need to be made. When they mess up your order they say "sorry" and tell you to place another order for a "hook up" of a pre roll they couldn't give away. Glass City has fallen into the walmart category as far as delivery goes. They know you will buy, reguardless of a lack of human respect, so they don't care about customer service, just profits. I gave them 3 different chances after continued mistakes. Beware when ordering delivery.

Smoke city in kernersville is not exactly good on prices, and the best employee they have is Ally a…read morenight shift clerk, and she was efficient on using her personal Hot spot for service to get that sale , but the day staff this morning on July 21st turned us away bc we only had a card and we have to walk there so yeah, their are differences in employee that care and those that are just there to take up payroll.

Possibly the first time I've been at the establishment. Came as part of a meet-up for their tent…read moresale / outdoors event. They very generously provided wonderful bratwurst nut just be careful of the super hot mustard. A real zinger. Love that this business has been around since 1946. A well stocked and widely varied selection of wines and other beverages. In a cozy wood paneled setting, screams 'INVITING'. They also have a sitting room/tasting room along with bar and TVs. Perfect for just hanging out and possibly for organized gatherings. This place oozes taste and sophistication but with down to earth practicality. Spoke with the granddaughter or a great granddaughter, working the register, of the originator of the business. Family institutions hold a place near and dear in my heart. And on top of that this seems to be the place to find just about anything you're looking for; if they don't have it I've got a strong feeling that the staff will help procure it. Definitely looking forward to maybe getting their recommendations for pairings with finer food dishes. Looking forward to tying into what this place has to offer.

I love this place! Great spot for a relaxing drink with friends, finding that perfect bottle, and…read morenow they have a biweekly Wednesday night market that I just adore! My friends love the beer selection but I'm a wine girly- and I never have a problem finding something delicious and budget friendly. Frequent beer and wine tastings (mostly on Fridays), plus some occasional themed/holiday dinners (haven't been to one yet, but I want to)! I've been to the tent sale a couple times now and it is a grand slam. The service here is awesome too - friendly and fast. All around, such an awesome bottle shop and watering hole all in one. Highly recommend :) @azfitfoodfun

The Chef Services that we're provided to me were nothing short of Amazing! Chef Nel is extremely…read moreprofessional and as a woman in business I highly value and appreciate that! She was extremely polite as well as her assistant and communication was very clear! Now THE FOOD! The Food was Amazing everything tasted even better than I expected! I would describe the spread I order as Caribbean Meets Comfort Food. Jerk Chicken, Honey Fried Chicken and Waffles! Also Caribbean Style Chickpea Stew and Coconut Rice! And a lovely Cobb Salad(oh and I can't forget the Amazing Ginger Beer Cake with Rum). Chef Nel even added a few bonuses for an extra amazing experience. Overall this was an excellent choice for my event and I will be sure to contact Chef Nel first for future event!

excellent customer service the lady was so nice a helpful I have made that my new go to place for…read moreall my tobacco needs