This place sucks donkey balls. None of the self service equipment is maintained, it works half the…read moretime. The auto wash doesn't do what it's supposed to, this is the second time I've come thru and as soon as my car is dry I can see dirt everywhere that should have been washed but was never touched. I shouldn't go thru a car wash and still be able to see the wiper pattern on my windshield.

Customer service tonight was outstanding. I was concerned about my rims and Dave made sure they…read morewere squeaky clean and sparkling. Much appreciated!!

Reflections does a pretty good job, for a "touchless" car wash…read more It is convenient to several other stops I needed to make in the area. What I like best is that it washes the underside of your vehicle. I'll add one star for that, alone.

The spot cleaner on the vacuum/shampoo function did not work, the vacuum itself was subpar. I paid…read morefor the carnuba wash and my car looks just as dirty as before except now it has streaks all over it too. Will not waste my money here again.

As one other reviewer said, hands down, the best car wash I've ever been to. Please refer to…read moreRosanna G's review on 10/7/22. She just about said it all. Not sure what she got that cost $75. I would add two things. First, they give veterans 10% off on Tuesdays. I went a few weeks ago, got the discount and they cleaned my entire GMC 2500 inside and out for $26. I had a hard time telling the difference between the $275 detailing that I get from another great guy and what these guys did for $26. It was spotless and shiny. It did take about 30 minutes, but was totally worth it. I just went back today and for $17 (plus the $3 tip I gave them), the outside of my truck is spotless again. Tires and wheels shined. Everything. All by hand. I can't say enough good things about these guys. They are my new go-to car wash and I'm happy to travel 30 minutes to get to them. There are no hand washes closer to me and none of the automated ones even come close to the quality work these guys do. Oh, yeah, the second thing is that the name of the car wash is now Optimo Car Wash #6. Still at 191 Shunpike Rd in Cromwell.

This is not your normal drive through car wash. This is an exterior hand washed and interior…read morecleaning , car "wash." A group of men swarm your car and hand wash the exterior. Depending on which package you purchase, you will also get your interior cleaned. For somewhere around $75 they will wash your car and thoroughly clean and polish the inside! They do a FANTASTIC job. For the price, you can't beat it. Just know what you are getting into before you head over - this process takes time. They have both indoor and outdoor seats to wait for you car.

Only zero-touch car wash in the area that I know of. Great if you have a large vehicle or a track…read morecar that you worry about the tow-hitch getting snagged. I use it to quickly wash away the grime on my truck or post-track day racing quick-wash. Easy and quick! Highly suggest the zero-touch for a quick no-fuss wash and go!

The 2nd time there and both times was ripped off! Took money, entered the wash and the brushes…read morestarted to movbedc, stopped, soap dumps and blower comes on...WTF!! God forbio you call the number or the website. NO RESONSE! SAVE YOUR MONEY. GO ELSEWHERE!

Always easy, quick and have lots of options. I like the self serve as well as full service options…read more Teams always do a thorough job, and worth the money.

After they finished cleaning my car, l immediately noticed that all of my 4 my rims were damaged…read moresomething that was not there before I arrived. Seems like some kind of acid was sprayed on my wheels. I brought this to the attention of the owner, Victor, expecting at least an apology or an attempt to make things right. Instead, I was met with no apology, no accountability, and no compensation only the runaround. This experience has shown a complete lack of care for loyal customers. I would not recommend giving them your time, trust, or money

This car wash goes what it's supposed to do…read more The only downfall is they don't have rags to dry your car off, or the accessories needed to easily remove remaining water

Awesome car wash! They Always run specials for the best monthly packages here. Currently paying…read more9.99$ a month for 2 months for the gold package wash. Staff is friendly here. Prices are the best around. They also have locations all around Connecticut so you can use your pass at any of them.

Very poor, lots of soap residue on front windshield and back rear window. Car NEVER thoroughly…read moredries, always lots of spots, Never was like that. Why does attendant only spray drivers side of car and front windshield, I guess back window and other side don't get dirty.

This is a good car wash place. You have the option, like so many others, to do a monthly…read moremembership to go as often as daily. I don't have a ton of free time do wash my car, so I only go about once a month. But when I go, I get the works. I tip the guy at the beginning so he does some extra scrubbing around my grill and under my spoiler on the back-toughest part to get clean. The one star deduction was because there is no one at the end to give a quick towel dry. So off you go in a water streaked, but clean, car.