Popped in on a random Tuesday! My son, Zion (3) had a blast exploring the store and checking out…read moreall the toys! It was so nostalgic to be inside the store. Prices are comparable to all the major online retailers. Shopping in person with my son creates memories that ordering on amazon just doesn't allow. Will absolutely be back

Within 5 minutes of walking into this store I was a raving fan for life…read more I needed a gift for my 6 year old nephew and came here because of the reviews. Even walking in with high expectations, I was blown away by the level of service. George, Kemesha's husband, was working the store on his own today. When I walked in and I asked for his help to select a gift, he apologized that his wife wasn't there. Then he called her. He put her on speaker phone and she guided me to an amazing gift. I could have looked at the shelf all day and not "seen" it. She wanted to give me another option too -- and I appreciated her integrity in that, but this first one was perfect! Next was gifts for my nieces and she directed me to a selection where literally everything was so perfect. And there were things there that I would buy for myself! When I mentioned I also needed a gift for another nephew, whose birthday is in a couple of weeks, she encouraged me to come back. She said that she could have recommended something in stock, but that she was getting more merchandise next week and didn't want to just sell me anything. This store isn't exactly around the corner from me; it was a detour to come here. Shopping online would be more convenient, in theory. But some things are more important than convenience. There is a level of care in how Kemesha and George run their store that cannot be replaced. Within 5 minutes Kemesha and George won me over as a raving fan client for life. This is a business run on integrity and caring, and I'm thrilled to give them my business. PS - I rarely take the time to write online reviews, so consider that for what it's worth to you.

The staff are excellent. There seems to be a good selection of toys for children that are safe. The…read morestaff are very kind and the store has books, toys, and a variety of merchandise for kids. They have a lot of cool trains, cars and other toys. They take cash and credit cards.

Great toy store! My…read morelittle boy loves it in here. They have a great selection of toys - trains, cars and other toys. The associates are super friendly and knowledgeable. Plus they can wrap a gift super fast!

Great selection organized by developmental age. Great toys! Lovely customer service in the shopread more

I loved this little shop. It was my first time there…read more I went in looking for craft kits for a project I could do with my daughter and was completely surprised at the incredible selection. I mentioned it to the owner and she said they usually have more. I thought the prices were quite good. I ended up buying a small kit to start that was only $5.99, that made a ton of bracelets. While I was there, another customer came in looking for something she couldn't find in other shops. They had the exact toy she wanted and she was so excited. It was a sweet moment to witness. I'll definitely be going back. Shopping local beats online anytime.

Just a suggestion: at holiday time you should be more generous with your Funky Monkey laminated…read morebags that you give freely the rest of the year. The paper bags don't even have the store's name on them. When customers pay a much higher price point than Amazon to shop locally, you should reward them with a free bag per gift if requested. This new policy by the owners does not make for good business around holiday time. Nice and helpful people at front desk, tho.

Lilly is amazing!!! I've been trying to locate a sold out Lego Friends set for weeks. I checked all…read moreof the major retailers, even Lego, but no one had it. I stumbled across the Funky Monkey, CT location in my Google search and jumped on the phone. From the moment she said hello, Lilly demonstrated excellent customer service that went far beyond my expectations. She did not have my item in stock but took my number so that she could check the new inventory that just came in. Within an hour Lilly called me back to say she had been on the phone for an hour and had tracked down my item. She had called as far as the UK to help me make my daughter's Christmas amazing!!! Lilly thank you!!!

I visited this shop on July 25. A super cute store with a wonderful selection of books and items…read morefor children, teens, and young adults. Later on, I had some questions, so I sent them an email. Leah was especially kind and responsive. Fabulous customer service; definitely stop on your next trip.

This little bookstore is so cute some of the best children's books a lot of old ones and new ones…read moreas well there's a teen section. I ordered a coffee and pulled up a chair and learned all about sleepy Hollow

i got two nito's. they had so many needles the workers they were really kind. the selection is…read morehumongous you can go. it is great.

Great tot store ... they have it all.. great selection, this time I was with my 5 year old…read moregrandson who wanted something particular which we could not find so we asked a person working there ... he went out of his way to help and even went downstairs to the stock room for us.. we found and purchased several items .. I would rather pay a little more and have a great experience ..(the Westwood store is not as messy)

Tons of toys? Yes! The room is filled to the rafters with toys. The space is sort of divided…read moreinto sections (Legos, minecraft, etc.) Not for the middle aged toy collector but great for my 10 yr old. Also it didn't seem like there was any price gouging which is nice

Stpre was so expensive 20$ for a small penguin and got kicked out for for holding a baseball bat…read morefilled with gum that popped open, not my fault, would not recommend to go here to experience not that much good stuff, ONE STAR!!!!!

Terrible customer service! Ordered balloons and paid for them in advance (big mistake). I was not…read moreable to pick up the balloons on the day ordered but spoke to the gentleman who worked there and told him I would get them the following day. When I showed you at the store, all of my balloons were popped except 2. I was told by the young lady working that the balloons were deflating and there was no note to say I was coming to get them (missing note was not my problem). When I asked to speak with the owner to get some sort of credit, I was told I could REPURCHASE new balloons or call the next day to talk to the owner, which would have been today. When I called today, I was hung up on multiple times, and told it was my fault I did not get them on the day I said I was. I asked for a refund or store credit and I was told no, there was nothing they could do to help me. Meanwhile I paid for the balloons so no matter what fashion they were in, it was my prerogative to decide what I wanted to do with them, not for the store to pop and throw my money in the garbage (just short of $60). Terrible customer service especially for a small business who needs community support. I shopped in there often and am extremely disappointed by the lack of service I received over the past two days. That is not a way to treat paying customers!

Just wanted to give a shout out to Ron at BigTop. PartyCity…read morenever showed up with balloons for my daughters birthday. I went to BigTop at 8:30am with the party starting at 10am. Ron made the exact balloons we needed (40) and made it easy to transport them quickly home. He had great advice and knowledge to make sure the balloons looked great. Thanks so much!! What a great experience!!!

There's nothing like a small, locally owned toy store! I…read moredon't buy a lot of toys in general so I can't speak to pricing very much but I don't mind paying what I'm sure is a little more for the convenience of being able to have whatever it is immediately (because sometimes you run out of play dough and just like need more play dough). Also, I love letting my son pick something fun out for himself instead of me doing meticulous research to find the new god-given toy that's going to get him into the college of his choice all for him to play with the box instead.

They've got good value comics, a fun selection. Like it a lot better than some of the big chains…read moreout there

My wife and I just visited this store because it is free comic book day and we work with a…read morenon-profit that sends comics into prisons to enhance literacy. The store was empty and as we walked toward the back, there was a gentleman sitting in a small office. He grunted at us when we greeted him. When we told him we were there to see about some free comic books he said those were just for kids. When we told him why we were there - seeking donations for Comic Books for Justice, he grunted again. Whether he would like to donate or not, or agrees with our mission or not, it was the rudest customer service I have experienced in a long time. Had he shown even the smallest inkling of kindness, my wife and I would have shopped the store and likely made some decent purchases. In any event, be warned. This is not a nice guy and not a very nice place.