I was referred to this organization by a real estate professional. They were able to assist an…read moreelderly acquaintance with navigating the complexities of Medicaid, Medicare and Elderly Housing. I was frankly impressed by the way they efficiently provided all the information we required in one visit. If you are someone seeking help, or you know someone who may benefit from this kind of assistance, I recommend you contact them and make an appointment. These folks are dedicated to their mission and expert at unraveling the multi-threaded system of benefits.

My mother has been there for a few years and has had a lot of problems with this facility. The…read moreheating breaks down a lot and it's especially bad when it is in winter. The building is old. Sometimes the air conditioning doesn't work well. The food used to be good but now it seems like a lot of it comes out of a can. With this corona pandemic everyone is confined to their rooms. It's been since March since anyone has been allowed to come out. This is house arrest and these people have not had anything to do or anyone to talk to. Their rooms are not that big either. The facility has 2 entrances and only one is open most of the time. It is on New Britain Ave and it has 4 lanes of traffic. It is almost impossible for anyone trying to take a left. I am waiting for the day when someone gets killed trying to do this, especially the seniors who still drive. It was an idiotic decision to close the entrance on Newington Ave where there are fewer cars going up and down the road. Some of the security guards have a reputation of being very rude. Parking at the facility is a total nightmare because there is very little of it. If you do find a spot you have to walk very far to get into the building. Don't think that the administrator there will care a lot about your opinion or your problems with this facility or with the staff. The rent there is very expensive and I would suggest to look elsewhere. There are a lot of empty rooms there and now you know why.

Worst rehab facility EVER. Staff is incompetent, unhelpful, and does not provide good care to their…read morepatients. The rooms do not have working air conditioners but rather small fans, and its the middle of the summer- UNACCEPTABLE. Inside the facility and rooms it was hot, humid, and smelled like mildew!! My grandfather was there for just 1 week and caught pneumonia and had to get rushed to the hospital. He should've been admitted to the hospital at least a day sooner. No common sense, everyone is confused and directs you to the head nurse. DO NOT bring your loved ones there.

I contacted this company during February 2015 when I suddenly needed to find transportation for my…read moreindependent-living but temporarily wheelchair bound elderly mother to her doctor's office for an appointment. I live thousands of miles away and needed the help for my mother that very week. The wonderful people at this company responded immediately, dispatching their professionals to meet my mother and conducting a thorough site survey to ensure they could deliver on the services I requested. My mother found them charming, too. When the appointment day came they arrived early and got my mother successfully to and from the doctor's office without any problem whatsoever. They really saved me and my mother got the help she needed and was back on her feet again soon. I would definitely use them again for transportation or any of the other services they offer. Thank goodness companies like this exist today for those of us who are remote from aging parents.

From the owner: Home Instead provides senior home care services in West Hartford, CT. Services include: Respite…read morecare, Assisting Elders with Memory difficulties, Outpatient care, Short-term recovery, Veteran care, Elderly companionship, Seniors transportation, medication reminders, doctors appointments, live-in companions.. Call (860)236-5995 for your free senior home care assessment. Our Service Area: Hartford, West Hartford, East Hartford, Bloomfield, Avon, Farmington, Simsbury, West Simsbury, Bristol , Unionville, Canton, Collinsville, Granby, West Granby, East Granby, North Granby, Suffield, West Suffield, Windsor, East Windsor, South Windsor, Windsor Locks, Glastonbury, Manchester

Place is a jok. PT has no clue. They had emergency menus made up because the ran out of food!…read moreNobody here on weekends. Leaves my 98 year old mother in bed all day.

Kind, caring staff that always work exceptionally hard. Beautiful facility always kept sparkling…read moreclean beautiful grounds outside and great care provided by educated staff.

Horrible company. Stay far far far away. And if for some…read morereason you do hire them, be sure to have cameras that record everything on your loved ones. Thankfully, we did, and we caught them in so many lies. We also found out that the aide they had taking care of our family member has pending elder abuse chargers. One of the owners of the company (the one we dealt with) knew this as it is her family member. Even the hospital that set them up as a home care agency is cutting ties and will no longer even work with them. Again, stay far far far away!

From the owner: Wilou Homecare Services delivers compassionate, non-medical home care to seniors and individuals…read moreliving with disabilities, injuries, mobility challenges, or chronic illnesses. Our highly trained and dedicated caregivers provide personalized in-home support, helping clients maintain their independence, safety, and comfort. Whether you need assistance with daily living, companionship, or recovery support, Wilou Homecare is here to serve with professionalism and heart. We are committed to enhancing quality of life, one home at a time.

From day one and on, I found each staff member to be professional, engaging, knowledgeable and…read morekind. As a nurse, we can be a little critical, and Pansy Home care is the group to work with for your loved one. The communication is fantastic. No surprises. The staff assigned to my sister is unbelievable. Even other agencies that have come to her home have commented that they are impressed with the staff from Pansy. Highly recommend them.

From the owner: Is your loved one having challenges with time of day confusion?…read more Memory loss disrupting daily living? Or changes in their mood or personality? These can be signs and symptoms of Altzheimers and Dementia. Get help from the Dementia Specialists, call Pansy Homecare. Who Cares? Pansy Cares!

Wasted 2 months of my time without any work only to interview on a case that was unreasonable and…read morenot a case that should be given to anyone.waste of time no communication. Avoid !!!

Hiring AMP Homecare solutions was the best decision my family took for the care of my grandfather…read morefor 1 year prior to his death. The CEO Isaac was very patient with our family in the coordination of my grandfather's care all throughout. He has an excellent team of caregivers who go above and beyond to ensure quality and safe supervision of your loved one. He provided very affordable rates along with additional services such as personal assistance. He was truly always available to answer questions, pleasant to work with, respectful and receptive to feedback. He even went as far as reaching out to our family to check on my grandfathers health progress each week. This company is truly passionate about what they do and if it was not for them, we doubt our grandfather would have made it this long. I would recommend AMP Homeware Solutions to anyone seeking a company who invests in their clients and values collaboration from their families.