From day one and on, I found each staff member to be professional, engaging, knowledgeable and…read morekind. As a nurse, we can be a little critical, and Pansy Home care is the group to work with for your loved one. The communication is fantastic. No surprises. The staff assigned to my sister is unbelievable. Even other agencies that have come to her home have commented that they are impressed with the staff from Pansy. Highly recommend them.

I am not sure what your process is for handling client complaints, but I want your leadership team…read moreto know that I have serious concerns about the care and coordination my family has experienced. These concerns go well beyond poor customer service--they involve the safety of a vulnerable client. The missed visit on only the second day of care is just one example. It is the latest in a series of serious issues. I expect these concerns to be thoroughly investigated, and I will continue documenting my experience until they are appropriately addressed.

Juniper home care is a great place. My parents go there. They love it very much! Great people,…read more wonderful food!

the aide was wonderful. But the company itself was a disappointment. Reassigned my usually aide &…read moredid not replace her or tell me no one was coming. I overpaid & they never refunded me. No longer use this company.

I knew the accounting on my bill was not correct. I spoke to the owner about problems with her…read morebilling as she said her accounting was perfect, which forced me to do a complete audit of all charges and payments. She consistently applied the wrong amounts paid to her from the Veterans Administration by $10,307.61. She currently owes me a credit of $5,306.37. I am demanding my $5306.37 be forwarded to me via certified check. I have reported her to the Veterans Administration, Medicare, my Attorney, the Attorney General, BBB and a few more agencies who are interested in fraud cases like this. If you choose to work with this Company, be sure to check ALL your numbers going back to the beginning of your service.

As a home care nurse I've dealt with many agencies and I must say by far dynamic touch has the most…read morecaring staff starting with its owner who goes way and above her job to make sure that her patients are well taken care of.

Laura Irons is tremendous. She's very attentive and has great communication. Our family have really…read moreappreciated her help throughout the last couple of years.

From the owner: Comfort Keepers caregivers travel to clients' homes to provide care services and living assistance…read more Our work allows seniors and disabled individuals to live independently and as comfortable as possible. With our expert caregivers in your loved one's home, you can rest assured knowing he or she is receiving the best care possible.

If you're looking for caring, reliable companions or caregivers, Senior Helpers of West Hartford is…read morethe place to call! The owner, a medical professional, personally conducts evaluations and is very selective when hiring her staff. She does an amazing job matching clients with the right caregivers. Truly quality care at its best- and another big plus is that they offer hourly care options!

From the owner: Homecare services, Alzheimer’s care, dementia care, parkinson care, personal care, companion care,…read morerespite care, Va benefits assistance, return home from hospital or rehab, end of life support

I don't know how I could manage without Golden Aged Homecare. I have such peace of mind knowing…read morethat Donna and her aids are here to help me. It doesn't matter what I ask them to do, cooking, cleaning, laundry, even grocery shopping for me, they are here to help me. Even if you are just starting to think about getting someone in to give you a hand, call Donna and she will explain everything to you. Believe me....NO PRESSURE!! So many of my friends have called her and have thanked me for giving her number to them. Donna's number is:860-335-5299

From the owner: golden aged is unique in many ways we take pride in our work we are caring, patient and most of all…read morewe love our jobs taking care of the elderly and learning from them. we treat our patients like family here we take an intimate and personalized approach to you and your love ones care

The majority of this facility is NOT assisted living, this is skilled nursing. Two beds per room,…read morethe quarters are shared. West Hartford Rehab is now under new management, the inside is much more clean due to the renovations. Located in a quieter and safe area outside of Blue Back Square in the center of town on Loomis drive, this is a perfect area to go for a nice stroll around on the sidewalks if the weather allows it. The nurses working during the week Monday-Friday are wonderful, helpful, and take the time to sit with each family during a visit to give quality updates that are 100% honest on the behaviors and health of the person receiving treatment. On the other hand, I am not so satisfied with the staff on the weekends, not as experienced nurses gather at the front desk on the second floor to "shoot the breeze" and tend to administer slightly more medication in the afternoons to "tame behaviors" when they really may just be looking for a break. I have gone to visit at all times of the day, weekdays to the weekend. I have personally had to comment on the cleanliness of my Dad's clothes and standard hygiene. I can say with confidence that I am not impressed overall with the care BUT West Hartford Rehab is the only facility that had open space for my Dad when he needed to transfer, and they are able to provide him with the care he ultimately needs. They are able to handle heightened behaviors of lewy body and frontal temporal lobe dementia, unlike many other surrounding facilities that deem this as a liability...unfortunately the cost of healthcare here (depending on your diagnosis) can run up to $150,000/year unless you file for title 19 and receive medicaid!

Ginny , the social worker , is a fantastic person. Nate ,…read moreArchie and Judy are great RN's Ms. Green is a great CNA However , if you are over six feet tall and use a wheelchair you will find the room too small.. Also there is very little closet space . Four people share a bathroom , that can be stress full . If you get a bed by the window , trout brook looks great .