My Post Review for Berkley Post Acute…read more June 8, 2026 My experience at Berkley Post Acute has been genuinely outstanding. As a former nursing assistant myself, it felt very strange and personal being admitted into a skilled nursing facility. From my very first night and morning, however, the staff made me feel comfortable, respected, and cared for, and that feeling has continued throughout my stay. The CNAs and nursing assistants here are exceptional. Karla has consistently gone above and beyond as a CNA, with Rosa being a very close second. Rosa, Jeffry, Jovani, Robert, and Sandra have all been AAA++ in helpfulness. Even when they are busy, they stop what they are doing to help without hesitation. The RN staff is equally impressive. Christine stands out as an extraordinary registered nurse, while Camille, Nasim, Jason, and Enrico have all been excellent as well. The truth is, the entire nursing staff is top-tier. Rosa and Christine especially have repeatedly proven to be people I could confide in and even vent to when needed. Their compassion and professionalism have meant a great deal to me Karla, Christine, Jovani, and Nasim were among the first people I spoke with during my first night and morning here. They immediately helped ease my anxiety and made me feel okay about my situation, especially considering how unusual it felt for me personally as a former CNA now receiving care in a facility myself. Joan, my speech therapist, deserves special recognition. If she could be cloned, the world would be a far more caring and thorough place. She has been amazing, compassionate, dedicated, and relentless in helping me improve. Aaron and Rachel in physical therapy have also been incredible. Aaron helped me before I even officially started PT. He listened to my concerns about my right hand and loaned me a hand exerciser that genuinely helped strengthen it. As a right-handed guitar player, that meant a lot to me. Rachel has also focused on hand and finger strengthening techniques that were important to my recovery and personal goals. Camille, the DSD, has also been a tremendous source of encouragement and inspiration. She has helped keep me motivated not to give in or give up on myself, which is something I admittedly struggle with when it comes to personal health and self-care. Rosa M. ("Mama Rosa") deserves a special shoutout as well. She takes on anything in her path and gets it done -- whether it is helping with patient grooming needs or picking up trash in the halls. She is truly a superstar. The RNA CNA's are perfect choices in their positions, because I tend to walk the halls strengthening my leg from morning until I go to bed. I constantly see the Restorative nursing assistants busy doing above and beyond their titles. Juan is a paticular stand out. The kitchen staff has been beyond remarkable. Everyone is friendly, helpful, and accommodating without hesitation. Lesette deserves honorable mention, and Lisa, despite her higher position, is still hands-on, caring, and willing to help anyone. The maintenance department has also been amazing and consistently helpful. I truly cannot say enough good things about them. Laundry services were equally caring. I arrived with only one change of clothes, and the head laundry staff member immediately helped me find clothing for the first few days until my niece could bring me more. That kindness meant a lot to me. The activities department has also been wonderful, especially Laura during my first days here. Although I do not regularly participate in the scheduled activities, they have all been eager to help with any questions or concerns I have had. Rhoda, from infection control, has also stood out for her helpfulness and willingness to guide me whenever I needed assistance. Greg, in the office behind Nurse Station 2, has been equally helpful. Tanya and Luiz have also been incredibly reassuring and supportive regarding many of my personal worries. Finally, Trevor, the administrator, deserves enormous credit. He introduced himself to me personally on my first day and genuinely listens to anything you have to say, whether it is something minor or something serious. I truly believe the compassion, professionalism, and positive environment throughout this facility are a direct reflection of his leadership. I sincerely appreciate everyone at Berkley Post Acute for the care, encouragement, compassion, and dignity they have shown me throughout my stay.

they were horrible. my husband had scabies and the , so called Dr., never examined him to find…read moreout. we didn't find out until he was transferred to Holy Cross Hospital. My daughter and I both cought it. They stole money from my husbands drawer they neglected him and caused his death.......He was hallucinating because of an infection which they never treated after I asked about the hallucinations...Horrible Horrible place, they should be shut down

After researching home health agencies I was recommended to prime home health by a friend. I was…read moreput in touch with care coordinator Lupe.... She was very attentive to my questions and concerns I had regarding my father. She listened to me patiently and answered all my questions I had. I feel very confident that I will get the service I need from this establishment.

My Wife used this company recently while looking for in home health care for her father, and was…read morehelped by Lupe. My Wife told me that the experience was nice, easy, very informative, and helpful. If your in the situation where you need this kind of service for someone, I recommend this business.

They have really helped my mother. Great care from a very friendly and professional staff.read more

Our family had such a wonderful experience with the home health team that cared for my husband…read more From the very beginning, everyone was kind, professional, and truly compassionate. They treated my husband with so much respect and patience, and it was clear that they genuinely cared about his comfort and well-being.

Concord has been working my grandma for as long as I can remember and we absolutely love them. They…read morehelp coordinate her nurse visits, collect updates from her doctors, and are always a phone call away. They care for her like she's family and we are so thankful them, especially Margarita. Thank you guys for all you do!

I have had a wonderful experience with Concord, with Margarita! She is a really professional and…read morecaring person. After a hospital visit my grandpa had some difficulties with his wounds and overall weakness, Concord Home Health really helped him get back on his feet. Their incredible nurses cared for my grandpa as their own and his wounds healed in no time. We're so thankful for you guys. Thank you for everything that you have done for us!

I'm so grateful for the care and all the services that this facility has been providing for my mom…read more, from the girl that sets her transportation appointments sweet and kind Angie who always answers the phone with such grace and kindness, and has helped so much , to the social worker lovely Sheryl who never stops caring to help in anyway possible what a wonderful person , I am grateful for Zoila who from first day ensured me with respect and love that my mom is in good hands and she is extremely supportive, positive and exceptionally kind ,to the wonderful and patient niki who baths her with love and her heart , to the amazing Allen that was always there from the start making us always feel at ease and always so kind and positive doing everything he could to ensure we get taken care of, to the wonderful night shift CNA that takes care of entire patients with so much love and goes above and beyond always running to my moms aid without a frown, fred at the leisure room who made her smile brightened her day with teaching her card games with so much joy and excitement and patty has been my moms favorite, she's so sweet and extremely loving always takes care of her with a smile and attentive to her needs I'm grateful for all of them and last but not least mr x the fantastic man that leads the team with his best care and professionalism and captured my moms heart Thank you again! We will miss you lake balboa care center

Lake Balboa Care Center was the best-case scenario during a stressful time for our family. My mom…read morespent two weeks here recovering, and a family friend thankfully recommended this facility to us. After looking at other options, Lake Balboa was clearly a step above, and they truly live up to the 5-star ratings they proudly display throughout the hallways. From the admissions team to the social workers, nurses, physical therapists, janitorial staff, and everyone in between, the entire team was professional, kind, and consistent. As a family member, you're not just "along for the ride" here. They keep you in mind too. You're greeted with smiles, updates, and they do an amazing job of quickly putting a name to a face. From intake to discharge, everything was handled smoothly, and even after my mom checked out, they were still helpful with the follow-up questions I had. The only downside: the food isn't great. To be fair, this isn't a restaurant, so it's not a dealbreaker, but it's worth mentioning. The easy workaround is that there are plenty of food options nearby, the location is very central in the Valley and easy to get to, and food delivery was what we leaned on. The facility also offered to store food in a fridge, which we did, and that made things much easier. If you or a loved one are looking for a care facility, I highly recommend Lake Balboa Care Center. Thank you again to the entire team for taking care of my mom and treating our family with real care and respect. - The Goldie Family

Just want to give a shoutout to their PT ND OT - Michelle, Arminta, Oscar, and Cristina. They are…read moreso sweet and caring and they do a great job with the physical therapy and occupational therapy. I have a relative in this facility right now and the progress is very good. In general everyone here seems nice and pretty good.

North Hills is like living in a great hotel with an outstanding medical staff. The food is…read moredelicious. The rooms are spacious and comfortable. I was lucky to have Christi O and George as my treatment team. Mary Jane, an outstanding CNA made sure my daytime hours went well. And Maria Parada never missed a thing. My medication nurse shared her nephropathy experience with me resulting in a new medication for my case, At night our RN supervisor Destiny covered us like a warm blanket. Stephanie was a headphone hero! Marta often does double shifts. Christina made sure I worked hard in my rehab sessions. The social workers are really good. Shen brought my iPhone back to life after a hard fall. My caseworker and I shared the same surgeon creating a bond that will last for the rest of my life. CC was my first CNA and made a wonderful opening impression of the facility. When it came time to leave Lindsay Rodriguez packed me up. Everyone at North Hills loves their job. If your looking for quality heath care in an outstanding environment North Hills is worth a serious look.

I had a great experience from start to finish. The team was professional, friendly, and genuinely…read morecared about making sure everything was done right. Communication was excellent throughout the entire process, and they took the time to answer my questions without making me feel rushed. The quality of their work exceeded my expectations, and it's obvious they take pride in what they do. It's refreshing to find a business that's honest, reliable, and stands behind their work. I wouldn't hesitate to recommend them to anybody who needs quality service for a loved one in their time of need for such services

My family didn't have much time to research hospices but we picked faith and hope based on the good…read morereviews. I couldn't be happier with the service we received. Everything happened so fast and faith and hope was so helpful and knowledgeable and compassionate through everything. They really care about the patient and the family. I would recommend Faith and Hope to anyone needing hospice services.

I love this service. They are there when you need them and the nurses that were assigned to me were…read morewonderful. I can't say enough good things. Highly recommend when you need that attentive care.

Very good company. They were real flexible with me and my last minute changes. Taylor was a great…read morehelp

Be Well Senior Living truly feels like a place where people are treated with care and respect. The…read morestaff are kind, patient, and genuinely attentive, and the community itself is clean, comfortable, and welcoming. You can tell they really care about the residents and their well-being. It gives real peace of mind knowing your loved one is in such good hands.

What a pleasant relief!!!…read more After a truly disappointing and stressful experience at a "fancy" senior living community that took advantage of my mom and her health needs--starting us at one price and doubling it within a year--we finally found Be Well Board and Care in Sherman Oaks, and I cannot express enough what a blessing it's been. Unlike the other place, Be Well is a beautiful, exceptionally clean home with the most outstanding caregivers I've ever met. My mom has her own private room and bathroom, and the neighborhood is absolutely charming. From day one, Russ and Alina have been truly caring and made the transition as smooth as possible for both my mom and my brothers and me. At the "fancy" place, we dreaded every phone call because it was always another problem, another issue, another source of stress. At Be Well, it's the opposite--they call to share how well she's doing, not to create anxiety. I no longer live in constant worry. In the beginning, the transition was a little challenging--mom was confused and needed time to adjust. But caregiver Lisa, along with the rest of the team, showed such incredible patience and compassion, making the move peaceful for her. Now my mom absolutely loves it there, especially Lisa. Our entire family's quality of life has improved since placing our mom at Be Well. I finally feel like she is safe, happy, and truly cared for. I only wish we had found them sooner.

Superb care for loved ones in the final stages of life. If they have an opening for your loved one,…read morego for it! My sister and I toured so many places that were disappointing before finding Balboa Cottages.

I found Clarendon Senior Living last August and it was a life changing gift for my mom and for us…read more(her children). She is so calm, happy & well cared for by the entire staff at the Gaviota house, it has really brought us peace of mind.