Too many people not working g together. Patients having to wait long periods of time for assistance…read moreThefts from patients rooms when patients are taken out for exams or treatment. ATTENTION TO THIS IS CRITICAL because it is not being addressed. Cleaners know they are not being watched so they are able to search patients personal belongs and stealas they wish. Management needs to pull its head out of the sand and address problems.

I just got off then phone with a representative from Aging care and I tell you they are a complete…read morejoke! I was trying to find a home care provider for my mother, and she has two good health insurances. But, Aging care said the home care that they provided only deals with out-of-pocket payments? What a rip-off! This company needs to be shut down ASAP! Stay far away from them, period! Plus, they hung the phone down on me when I told them what real nurses have done for my mother. Evil people!

My daughter and I enjoy visiting my Mother at the Landing; we particularly like eating there thanks…read moreto the Dining Room Manager Anita Acharya. Anita treats both residents and guests in a kind, compassionate and patient manner. She handles difficult situations expertly and resolves problems quickly and easily. She has managed the transition to a new chef/management team smoothly and she ensures that her entire staff treat everyone with respect and dignity. She is ideally suited to her role and represents the best of what assisted living/care should be!

Went to a networking event yesterday sponsored by the Alexandria Chamber of Commerce…read more I thought "The Landing" was the name of a restaurant and as I approached this RESIDENTIAL neighborhood I had to double check my GPS to make sure I had the right address, because the facade looks like an apartment building. Maybe a hotel? Turns out, this event was hosted on the rooftop balcony party room of a...wait for it... senior living community. Huh??? This is not your average senior living community with the old carpet, weird smells, poor lighting and 1970s library furniture. No, no, no. This place is super upscale. Could easily be a new apartment building in some hipster neighborhood. Apparently they opened four months ago and they are in a marketing partnership with the Alexandria Chamber to help promote their facilities to seniors 62 and up. They have three restaurants, a game room, a movie theater, pools tables, wrap around panoramic city-view balcony, and a bunch of other stuff that would make anybody not be too upset to live here - regardless of age. The food was provided by the in-house chef, who made an appearance on season 2 of Pitmasters. He prepared some lobster rolls, quesadillas, and three signature drinks for all of us mixer guests. I went back several times for refills + more food, lol. They had a full bar too. Not that I plan to hang out here, but I wasn't mad at the networking, the views, or the food.

Adult Companion Care (ACC) provided seamless professional, reliable, loving, and personal home care…read moreservices for our family at a time when we needed support. Within one hour of a late night online request for help (for our 92 year old father) from various agencies, a personal response (rather than computer generated) came in from Jim Lindsey (President/CEO) who suggested connecting by the phone the following day; that conversation the next day was the second huge encouragement for us as we sensed genuine interest, empathy, concern and understanding of our situation. He set up an initial home visit assessment/evaluation, and this turned out to be a wonderful experience because there was no sense of feeling rushed or pressed. In addition, everything was clear and transparent. Afterwards, we had some weeks before our need for in-home care, but we could call ACC at any point before services to have additional questions answered or to update needs or changes. From speaking to various team members, it was clear that this company worked as a respectful and well-coordinated "family". Our close-knit family is very involved in the care of our 92-year-old father, who has a good number of chronic conditions and medical/health issues that need to be understood in order to care for him properly. Complete and careful body care/hygiene, good nutrition and prevention of illness or other conditions were important for us in our short-term need for services, but much more of our concern was our father's mental health and sense of feeling secure and understood by someone outside of the home. Our mother, 88, who did not herself need physical services, nonetheless, needed someone who could reassure her and who would be sensitive emotionally to both of them, in addition to doing things she could not do for my father that required special skills. From the first time we met Fatmata, the certified nursing assistant assigned by ACC, we were immediately impressed and reassured. She was a perfect fit for us, and my mother shared that it was like having one of her daughters around. We are four sisters and one brother who provide care for our parents. In other words, the caregiver needed to fill in for over a week and take care of a man who was under the observation and love of many family members. In ACC's complimentary hour of orientation/training, the daughter, who is a nurse, was impressed by Fatmata's manner as she was exceptionally intuitive, observant, and attentive with a high level of sensitivity and compassion. Although there was some initial adjustment for my father because he was missing his regular daily caregivers, after a couple of days, he was genuinely thanking Fatmata for her help. We are deeply grateful for Adult Companion Care and their dedication, personal care, and willingness to work with us to find the best support for our father so that he could remain comfortable and safe at home. With heartfelt thanks, the Duerbecks, Macks, Greenes, Olsens, and Swailes.

After working with Adventist, Visiting Angels, Synergy, and Right at Home, ACC Family was a breath…read moreof fresh air. The schedulers are incredibly patient, kind, and HONEST about what they can and can't do, which was such a big change. They also have some truly world class caregivers. There were some bad ones too, but in the end there were two people (Queen and Libby) who were simply incredible and were such a blessing to have caring for Mom. They have a relatively small pool of staff who can do lifting / transferring, but the ones they have are mostly good. They definitely tried to match our needs with their people, and as we provided feedback the matches got much better. They didn't have enough staff to provide full 24/7 care but worked with me as I filled the gaps with private folks. When they saw a snowstorm coming they would plan to have someone stay there for 2-3 days to prevent caregivers from not showing up due to bad road conditions. I have to subtract one star just for some of the bad caregiver experiences, and because billing turned out to be a bigger hassle with them than with other companies, but if I had to recommend a home care company in the DC area to someone else, it would without question be this one.

I used Philia on May 10, 2024 through my employer's back up care provider. I used the nanny…read moreservices for my 2 & 4 year old. For most of the day just the 2 year old was home / with her. Danielle S was very nice, and I would be happy for her to come again. It sounds like she has good experience for the role. We had one incident where she took out 3 colors of play dough and was making shapes with the stamps......... ON THE CARPET. She didn't realize she was creating the marks (leaving play dough stuck in the carpet) and didn't realize it was a carpet (she said she thought it was a play mat). I think we all make mistakes. She apologized. She didn't blame my son. He has never done play dough anywhere on the floor or carpet, and never used more than one color. I read on the internet that one needs to wait for it to dry before trying to remove it. I contacted the company later that day and very politely asked "what are we going to do about it if it doesn't come off?" The admin lady blamed my child knowing nothing about the situation. She said the kid probably told her to do it... and more blaming things, which were completely not true. She said she would speak to a supervisor and get back to me. She, nor anyone did get back with me. That's very unprofessional with not covering for your employee's mistake, and getting back to me.

Finding Philia was the best thing that could have happened to our day care/nanny search. My husband…read moreand I were completely overwhelmed by the Washington, DC day care machine and really wanted a nanny once our child starts needing care. We found a neighbor to start a nanny share with and then dove head first into scouring the internet/care.com to find a nanny. What an overwhelming process! Then we found Philia and it just seemed too good to be a true - an organization that finds the nanny for you? That does all the pre-check work (background checks, interviews)? That handles all the administrative end of nannying (workers comp, insurance, payroll taxes)? How could it get better? Well it does. After a few emails with owner Kira, and then our initial in-person meeting, my husband and I were thrilled. Kira is passionate about her company and the services Philia offers and her response time & customer service are top notch. We have already met with and secured a nanny for our soon-to-be-arriving first child all thanks to Kira & Philia. Kira listens to your needs and wants and then she provides you with nannies that fit the bill. She takes SO MUCH of the time & stress out of nanny searching and we really couldn't be happier that we have started working with them for our childcare. Philia really, truly is DC's best kept secret right now!

Our experience with Visiting Angels has been great. They came in to help with my Father who was at…read morethe beginning stage of dementia. The caregivers that they sent in where very courteous and Dad likes them both a lot. The office staff was very helpful and answered any questions we had, any time they came up. Over all they made a very difficult situation so much easier. You can tell that they have a great deal of experience and are experts at what they do. They really care and that mattered more then anything to us. Thank you Visiting Angels for all of your help.

I worked with Visiting Angels as the contact person for an elderly relative. The organization has…read morebeen very responsive to our needs and changes in schedule. The aides are professional and caring. They have been a great help.

The brochures and marketing materials look good and promising but they should change it to home WE…read moreNOT care assistance I visited the Mclean location twice seeking help and emailed the company's main office. Other than receiving a silly marketing email and of course providing my credit card info ; my request for assistance with elderly person was totally ignored. A simple return phone call would have been sufficient to say we are selective elitists in Mclean and cannot help you. It would have helped.

I would give a 4 star rating for the firm and a 5 star rating for the Nurse Care Manger, Ms…read more Allison Bond. Ms. Bond is very empathetic, client oriented, and a good listener.I would hope her employer realizes what an asset she is!!

Tonight marks night five of my mother's hospice care from Capital City Nursing . Two of these five…read morenights caregivers have not shown up for their night shift. RUN from this company.

I would not recommend this nursing service. Today not only did they fail to send a nurse for our…read morescheduled time, but I received no calls informing me - in spite of my having left several messages with their answering service. In general, I have found it difficult to communicate with the coordinator as there is no email and there is no direct line telephone number. Today was the last straw. The LPN that they sent last week was fine.

Katie, one of the nurses who works on the 3rd floor is the best!…read more Everytime I have any questions, whether it be specifically about my brother, or anything else related to his care she's right on it. I can tell from the way she works & answers my questions that she knows what she's doing. She's always very nice and helpful to me anytime I have a question or problem. I appreciate all she does for the 3rd floor residents. Thank You Katie!

I'm very grateful to the team at Regency Care of Arlington for the care they provide to my husband…read more The nurses, CNAs, and administration are all professional, attentive, and compassionate. They treat him with dignity and kindness, and I truly appreciate their hard work and dedication every day. It gives me peace of mind knowing he is in good hands. Thank you all so much