Katie, one of the nurses who works on the 3rd floor is the best!…read more Everytime I have any questions, whether it be specifically about my brother, or anything else related to his care she's right on it. I can tell from the way she works & answers my questions that she knows what she's doing. She's always very nice and helpful to me anytime I have a question or problem. I appreciate all she does for the 3rd floor residents. Thank You Katie!

I'm very grateful to the team at Regency Care of Arlington for the care they provide to my husband…read more The nurses, CNAs, and administration are all professional, attentive, and compassionate. They treat him with dignity and kindness, and I truly appreciate their hard work and dedication every day. It gives me peace of mind knowing he is in good hands. Thank you all so much

My husband completely recovered from a broken tail bone at Cherrydale Health and Rehabilitation…read more The medical staff gave him prompt and excellent care. They are intelligent, compassionate, and talented individuals. It was my observation that the entire staff is welcoming, considerate and kind to patients. My husband will be returning shortly to receive care related to a separate medical issue. We are looking forward to his care at Cherrydale.*****

TRAVELING THERAPISTS, EYES HERE!!!…read more As a traveling therapist, I would strongly advise other therapists to think carefully before accepting an assignment at Cherrydale Health & Rehabilitation Center in Arlington, VA. My experience at this facility was one of the most disappointing and exhausting assignments I have ever taken. The management style, particularly from the DOR and ADOR, felt extremely micromanaging. Rather than feeling supported as a clinician, I constantly felt scrutinized and monitored. What was most discouraging was the lack of recognition and appreciation for therapists' hard work. No matter how much effort therapists put into patient care, evaluations, documentation, and maintaining productivity, those efforts often went unnoticed. Instead, management seemed to wait for mistakes to happen and then magnify them. Small errors were heavily emphasized, while dedication, hard work, and positive contributions were rarely acknowledged. The focus often felt more centered on what therapists did wrong rather than everything they did right. One of the biggest issues was the caseload. It was not uncommon to have 15-18 patients scheduled in a day, with some days reaching 19 patients. Evaluations were frequently added on top of full treatment schedules, making it extremely difficult to provide quality care, complete documentation, coordinate with nursing and families, and stay within an eight-hour workday. The expectations often felt unrealistic and unsustainable. What made the situation even more frustrating was the lack of concern for therapist well-being. Burnout was obvious, yet management appeared to be more focused on productivity numbers and billable minutes than on whether therapists were physically and mentally exhausted. The message many therapists received was that the minutes mattered more than the people providing the care. The environment created a culture where many therapists felt undervalued and overworked. During my time there, I witnessed multiple therapists and employees become frustrated, discouraged, and burned out. Several employees resigned effective immediately rather than giving traditional notice. While everyone has their own reasons for leaving, concerns regarding workload, micromanagement, stress, and burnout were common themes. A large percentage of the therapy department consisted of travelers, which raises legitimate questions about staff retention, workplace culture, and employee satisfaction. When a facility struggles to retain permanent staff and relies heavily on travelers, it often reflects deeper organizational issues. My contract recently ended, and I can honestly say this was one of the most exhausting assignments I have experienced. What is most telling is that my concerns were not unique. Many of the traveling therapists I worked alongside shared the same frustrations regarding management, micromanagement, workload, lack of appreciation, and the overall culture of the department. For therapists considering an assignment here, I strongly encourage speaking with current and former employees before accepting a position. Patient care should always come first, but therapists also deserve to work in an environment where their hard work is recognized, their efforts are appreciated, and they are treated as healthcare professionals rather than productivity machines.

This started with a 3 fusion neck spine, Inova Alexandria Hospital then Inova Mount Vernon (IMV)…read morethen Alexandria Rehabilitation & Healthcare Center (ARHC). At IMV I had one-on-one with PT (physical therapy), OT (occupational therapy) and SLP (speech language pathology) therapies, eight days, 21 hours. If I am wrong and the first day did not have any therapies then there were "only" 18 hours. That is real rehabilitation. ARHC is not rehabilitation. There were seven full days, the first was Friday and and absolutely no therapy on that Friday. All ARHC therapies are half hours. l add two more just to help things so there are better; that's 4 hours. To make it "fair" I'll chop off one IMV day to get them equal; that's 15 hours. ARHC is 27% compared for the same numbers of days. Rehabilitation? At ARHC I do not know if there is any SLP at ARHC; I did not get any SLP. The PT and OT staff are pretty good but have an environment not easy. Most have two or some even have more than two patients and few patients are just sitting on a chair. The "gym" is small and and the equipment very few, not good. Two exercise bicycles, a new one where the hand bar and pedals have no connection, strange and never to use again. An older and much better but the LEDs all gone so the therapy used their cell phone and tells a few things while someone else is doing something slow and more time. Most of the time were with 3 pound dumbballs, watched and counted but after twice done almost alone. The balance board was also good with the therapy placed to catch if I stumbled or let me between two rails. I've had bowel problems. That cause was not the ARHC staff. The problem was that after the mess it took more than 10 minutes to not get help with the red button. There were about 30 feet from my door with about four staff were chatting real loud (if not screaming) and I left my door not wearing any pants going to the other end to the desk at the hall end. Someone caught me real fast (not physical) and got back to fix it. That helped clean me up but it took more than a day to get the toilet and floor "reasonably" clean but not really clean. The food was the worst I have ever had. To be honest I am very picky and that does not mean that I what I like is what most people do like. But how could every patient get exactly the same thing that every one gets? How well do almost everyone think cooked food that is barely warm is OK. Some do actually have warm parts, but only in the middle and bottom on the plate, or you learn that you can get your plate heated in the microwave with those who bring and take the food. I like oatmeal cereal, when I cook it as the box says and use some milk and sugar. I tried them several times and spit them out. They were mostly cool not warm, sticky, tasteless, some lumpy, other times ground to nothing. I like scrambled eggs; these were OK and I ate all even if not warm. I ate about 20% of what I was willing the entire time I was there. The last full day I had a dizzy like never before and they put me in a wheelchair. They use a cuff and my heart was about 80/50 or 50/80. They sort of said I needed to eat if I wanted to live. I think that's enough. george.shaffer@comcast.net

Alexandria Rehabilitation and Healthcare Center is a safe, secure, well-maintained facility with…read morecaring staff that delivers compassionate, person-centered care to their patients every day.

Today was my first time at Carlin Springs. It's located in a quiet neighborhood and is surrounded…read moreby large shady trees. Reception and lobby are both warm and inviting. Staff is professional and kind. I was given a tour and witnessed staff answering call lights and interacting with residents. Every staff member I walked past said hello. I never once felt bothersome or rushed even though I was unexpected. Thank you for a great first impression!

My grandmother had a short stay here as she passed away this evening. Fatima Kamara and Mayatan…read moreFontana were extremely disrespectful. I was attempting to reach a family member on my personal phone to let them know about her passing and Mayatan yelled and me and put her finger in my face. Her supervisor attempted to lecture me and interrupt family conversations that we were having in person. I explained to her that I wasn't addressing her and to give me a moment to finish my conversation. She responded with "good I don't want to talk to you" along with other rude language. Additionally, my grandma was here under a week so we were not able to bring any of her belongings. As I was checking drawers I found them full of hair and trash that did not belong to my grandmother. The bath tub in this room appeared to have dried blood which again couldn't have been my grandmothers since she was already in her dying stages. The walls were dirty with what appeared to be urine under the sink. The conditions and cleanliness of this place is disgusting. The rooms were hot, their a/c doesn't seem to work in some rooms. Electrical issues everywhere. Do your loved one a favor and do not bring them to this place

When you speak at immigration conferences advocating for more liberal national immigration policies…read more(translation: you need more cheap labor), don't presume to speak for all of your residents. It presumes too much, even though in your mind you think you have a captive audience. This place is a huge beehive. The common rooms look lovely. At $5 K a month, they should. Everything else is college dormitory quality. It's basically storage for old people, stacked on top of one another. Look for a nursing home further out from urban cesspools -- further, smaller, more people oriented. This is just a business. NEXT !!

Plus two stars for the administration's response to the pandemic. They've done a commendable job…read moreand I'm grateful that my mom and her friends and neighbors are safe and well.

Horrible place with horrible people. Its funny how they forget about the care in healthcare. Nasty…read morepeople only who only care about money. Way overpriced for service offered. Care.com is better and cheaper.

I reached out to Georgetown Home Care in a major time of need. My husband's Parkinson's had become…read moreall of a sudden a situation where he needed more care. While I was doing most of it, I needed time to get out to take care of my own job and other projects. I called Georgetown Home Care, and they responded, do you need immediate help? Where other agencies it was quite obvious that it was going to take time for them to evaluate if they wanted to help us. Georgetown Home Care was there the next day. We felt as if we were there only client. They found us a compatible aide and they were very caring as a company. Right up until the end. Which came as quick as the need for home care did. Overall very pleased with the responsiveness and the aides that were assigned to us.

THE GOOD: Makaiyah is the first person you see as you enter…read moreWoodbine. She is the most kindest & helpful start to the Woodbine welcome. Don 1-S Unit Manager was very professional and caring person making sure everyone was cared for properly. The Rehab program is the star of the show! Andy the Director, Zaybe, Jerrod, Brittany, Jade, Regina, Danielle & Muhammed. The lovely ladies of Activities also share the star with the Rehab department. Evelyn the Director, Lorrie, Michelle & my puzzle buddy Shereen are above the moon AMAZING. The various games we played, getting my nails done, coffee time (great brew) & giving us snacks once a week. The kind gesture was heartwarming. Can't forget the amazing musicians Bill & Anthony who shared their amazing talents with the residents. I truly miss my days of activities in the dining rooms! Shout out to the on-site hair stylist who does hair every other Monday. She worked her magic on my hair. It was tangled pretty bad due to my illness. Blessings to her! My favorite RN's on 1-S, Jennylynne the AM lead & Anita the PM lead (since resigned) treated me so well. Their warm demeanor added in a pleasant stay. I never had to worry or question anything when these two were on staff! The wound nurse Aminah had excellent heeling hands & heeled a wound I had on my side. There were some CNA's who were outstanding & very professional. Allison, Valerie, Rose, Lydia, Hannah, Bernadette, Tamara (overnight) & Blane (overnight) & Mayta (weekends) were the cream of the crop! There were times when I needed certain supplies from Central Supplies. Thomas, Bright (hope I spelled it correctly) & Sean showed the utmost care & professionalism. They were always very friendly! Last but not least Dawn the 1S unit receptionist who arrived mid my stay here was always so polite, friendly & helpful! THE BAD: The food from dietary here needs several upgrades. Not sure what the budget is but it's obvious no care went into the preparation. Requests on many occasions were not honored and when meal orders were wrong there was no accountability. On one occasion I received burnt pizza and when I asked for a replacement I was sent a half cooked chicken breast with egg noodles. However one time I was missing a salad for lunch the kitchen manager made me a beautiful salad & brought it to me. Excellent service recovery! The Kaiser doctor assigned when I first was admitted Dr. Ansari was amazing, professional & caring. The rotation changed & Dr. Khan took over until I left. She was the opposite of Dr. Ansari. I felt I needed a few more weeks of PT & had to file two greivances to prove I needed this extra time. Dr. Khan kept signing off for my discharge despite my requests to stay. The entire 2nd shift staff on 1S was terrible. This was after Anita the charge nurse left. Needing assistance after 1st shift left for the day just wasn't going to happen. Don't call for them 30min before shift change because there would be no one in sight! I didn't know many of the residents by name but there was one who was so kind. Shout out to Ms. Gladys, peace & blessings to you always!

We chose to return to Woodbine for my mother's rehabilitation after a previous stay there,…read morefollowing a serious infection related to her knee replacement -- we trusted them based on that earlier experience. This time has been a very different story. The nursing staff has been unresponsive when my mother needs assistance, and because I'm not able to be on-site every day, I rely on being able to reach the facility by phone to check on her and advocate for what she needs. Over the past three days, that has become nearly impossible. I've reached out to the unit manager, the assistant director of nursing, the assistant administrator, and the nursing unit desk -- every contact we were given -- asking basic questions or requesting updates, and I have not received a single callback from any of them in three days. Now, when I try to call, the voicemail boxes for those same contacts are full, so I can't even leave a message. For a family with a loved one in rehab who isn't able to speak up for themselves in the moment, having no reliable way to reach staff is a serious problem -- not just an inconvenience. I want Woodbine to succeed, because I've seen them do better. But right now, families considering this facility should know that getting a real person on the phone, or a callback after leaving a message, is not something you can count on.

My mom has been at The Willow at The Boulevard Post Acute for almost two months following hip…read moresurgery. I was extremely anxious about placing her in a rehabilitation facility, especially because she has dementia and does not handle change well. From the very beginning, this facility has gone above and beyond my expectations. Aaron Rebuck was incredibly welcoming and kind when helping get my mom settled into her room. His calm demeanor immediately put me at ease during our first meeting. Our initial interactions with the nursing staff, Thea and Rose, were equally reassuring--they were compassionate, patient, and so gentle with my mom. At that moment, I knew she was going to be in good hands. The dining staff has been wonderful, ensuring my mom receives a well-balanced and nutritious menu. She has actually gained weight during her stay at The Boulevard, which speaks volumes about the care she is receiving. Physical and occupational therapy also went very well and contributed positively to her recovery. The doctors and nursing staff have been terrific throughout her stay. Tigist, the CNA, is truly a huge asset to The Boulevard team. She has provided exceptional care for my mom and is consistently kind, attentive, and compassionate--not just to my mom, but to all the residents. Milly is another outstanding team member; she is responsible, attentive, and wonderful with my mom. When my mom returns to her memory care facility, I will truly miss the staff at The Boulevard (Willow). We would absolutely return here if she ever needs rehabilitation care again. I highly recommend The Boulevard Post Acute for anyone in need of quality rehabilitation services.

After a 48 day stay at boulevard, the patient has not progressed from their condition upon initial…read morerelease from the hospital. Bed sores have become major issues and the wound care provided was non-existent. In fact, an ER visit was necessary due to e.coli infection while under care of BLVD. Worse, the patient upon discharge was not provided any instruction regarding catheter maintenance which required yet another ER visitation. Attempts to retrieve records have also been ignored and there are serious questions about invalid medicare enrollments initiated by the BLVD finance staff, who are now non-responsive.

There aren't enough superlatives to describe the care my husband received at the Adventist…read moreRehabilitation Center in Silver Spring.  Everyone is caring and focused on getting the patient healthy and maintaining a stress free environment so you can focus your energies on healing.  They all work as a team.  Dr. Thorpe, in addition to being an extremely skilled physician, he is thoughtful, caring and attentive. He makes you feel as if you're his only patient taking whatever time is needed to answer any questions and keep you informed of the treatment plans. My husband came to the center unable to walk because of spine surgery and with a diagnosis of a blood disorder.  As a result of Dr. Thorpe's thoroughness, it turned out that there was no blood disorder.  The usual blood tests provided inaccurate results. The physical and occupational therapists were equally caring and skilled. The therapies had him walking and slowly becoming self sufficient. The nursing care cannot be praised enough.They were always responsive to his needs and often checked in just to see how he was doing. Our care navigator, Ms. Enitan Macarthy worked to maintain quality care and made the transition home seamless. We owe a debt of gratitude to the entire staff for getting my husband functioning well enough to come home.

Alicia was the best! I would highly recommend her. She worked with our schedule and great care.read more

I love Avalon Home Health. Alicia, the nurse, has been so supportive and encouraging, giving such…read moregood advice and explaining things for me. I love Alex, my PT, who goes above and beyond. I can feel how much of a difference his workouts make. I get a secure shower. I am really grateful to the entire staff of Avalon. They really are the best.