My father lived at Sunrise of Arlington for the last 4 months of his life. I really wanted to give…read moreSunrise the highest marks because the front-line staff who do the daily caretaking of residents are very kind and compassionate, and I think they do a very difficult job about as well as could be expected. I was very touched by their kindness at times. An organization is only as strong as its weakest link, however, and given our experience with the director of medical care there, I cannot recommend Sunrise. The lack of compassion and even professionalism made the final weeks of my father's life and the experience of his death much harder for him and the family than it needed to be. At the time of our greatest distress, the medical director responded to our needs and concerns with callous indifference. When choosing Sunrise for dad, I was focused on daily living questions but it turns out, the medical director is by far the most important position there. I regret I didn't realize that when we were looking for a place for dad. At the toughest time in your life, you'll want people who will help you not make it harder.

I had a lot of anxiety about my 89 year old father moving into assisted living. My main concern…read morewas would anyone really care about him because he had dementia and wasn't easy to relate to anymore? I was so impressed by the kindness and quality of the staff, despite the low salaries. There is an angelic woman named Pierrette Kayombo, the activities coordinator in memory care. Any day I wanted to talk to my dad, I could just text her and she would arrange for me to talk to him on her ipad (he couldn't follow calls anymore). That was invaluable for me. She was always so warm and good-spirited--she just put all the residents in a good mood. I remember she was working on Christmas--not able to be with her own family--and was so positive--just a model of the Christmas spirit and put on a concert and other activities. There will always be frustrations with institutions, but I think this is a really good place.

Vitality Living Arlington is an amazing place. I toured MANY places and hands down, this was my…read morefirst choice! We moved my dad into Vitality in September. The care and attention he has received has been excellent. The administrators and all the staff are so attentive and comforting. In addition, what makes Vitality so very special is the environment -- this is a vibrant place with so much going on! They have activities for everyone. They embrace each resident at the point he/she is at and engage them in activities. Lastly, the Vitality team also supports families as they go through these life transitions.

I could not be more pleased with the respite care and support provided to my friend. Thanks again…read moreto all the attentive staff.

This was from the Director: Dianelle Gordon "Memory care Director"…read moreI had a very unprofessional experience during my interview process. I arrived 15 minutes early for my scheduled 11:30 AM interview and waited without any communication. After reaching out, I was told the interviewer was 'on the way,' however, she never showed up. Instead of acknowledging the situation, I was later told that their time was wasted, which was surprising given that I was early, punctual, and prepared. I understand that patient care comes first, but basic communication and respect for a candidate's time should still be maintained, especially in a leadership role. This experience reflects poor professionalism, lack of accountability, and disregard for others' time. I would not recommend applying here if you expect clear communication and respect. "Do not apply here proof is in the pudding!!!" Look at the times as well as she say two minutes which led to 25-30 extra weight time and she's rude to me?? I had pictures as well of the unprofessional behavior

My dear mother is living her best life, thanks to the Residences at Thomas Circle. She has a comfy…read moreapartment in the assisted living section. The staff strike a perfect balance of being on hand when she needs help while giving her space to live with as much independence as possible. We are super impressed with the caring professionalism of all the staff, medical, dining, activities, administrative, janitorial, you name it, they are terrific. The on-site physical therapy, hair salon, bistro, and movie theater are great resources that contribute to the high quality of life my mother is experiencing. The other residents are friendly and welcoming. My mom and I love spending time with this new group of friends. We often share a cup of coffee and conversation in the bistro. The Residences at Thomas Circle is wonderful in every way!

DO NOT ever give out the info of the person actually considering assisted living. I called on…read morebehalf of someone and was them inundated with calls from assisted living facilities. I was never told my info would be shared/sold to the universe of assisted living facilities in my area. This place is opportunistic and super aggressive. They serve as a middle man but offer no value in the process. They also seem to lie about potential costs. AVOID at all costs as they will make the process more difficult by inserting themselves into the process. We talked about 4 potential places and I am pretty sure they sent my info to ALL assisted living facilities in a 50 mile radius. This is disgusting.

I was looking at a 55 plus community home site and somehow these people had my information. They…read moretried to convince me that it was time for assisted living! I told the lady I currently work fulltime in healthcare and am looking for nice luxury 55 plus new community. The lady acted like I was suffering from Dimentia and that I could come there and have good accomodations with on Staff nurses. It gave me the creeps and kind of reminds me of the movie " I Care Alot" on Netflix!!!! She tried to convince me Im Old and unable to care for myself!!

I was looking for home care for my uncle and Visiting Angels was recommended by a healthcare…read moreprofessional so we decided to give them a try. My uncle has dementia and we've had bad experiences before where people are mean to him, but the staff doesn't argue with him. They're respectful of who he is. We got a caregiver and she is on time, professional, and communicates well. She provides him with transportation and help him with his medications. Fumi in the office is wonderful. She does our schedule for transportation and helps with billing.

I arranged this service for an elderly cousin in DC. The Visiting Angels worker picked him up from…read morea local short-term rehab facility upon his discharge there, then drove him to his apartment. All of his needs were taken care of over the next few days, to help him get settled back in properly. This included meal prep, light cleaning, grocery shopping, and even driving him to an important medical appointment. A different worker came in for the second through fourth day. Both ladies were extremely competent, experienced, courteous, caring, and patient. My telephone interactions with the organization's management personnel and the workers' supervisor were also excellent. They were professional, courteous and readily available. I will gladly use Visiting Angels in the future, should the need arise.

Too many people not working g together. Patients having to wait long periods of time for assistance…read moreThefts from patients rooms when patients are taken out for exams or treatment. ATTENTION TO THIS IS CRITICAL because it is not being addressed. Cleaners know they are not being watched so they are able to search patients personal belongs and stealas they wish. Management needs to pull its head out of the sand and address problems.

I just got off then phone with a representative from Aging care and I tell you they are a complete…read morejoke! I was trying to find a home care provider for my mother, and she has two good health insurances. But, Aging care said the home care that they provided only deals with out-of-pocket payments? What a rip-off! This company needs to be shut down ASAP! Stay far away from them, period! Plus, they hung the phone down on me when I told them what real nurses have done for my mother. Evil people!

My elderly father spent 10 days at this facility following a hospitalization for broken ribs…read more Prior to his transfer to the facility, he could walk short distances with a walker and was able to go to the restroom on his own without supervision. PT at the hospital also had him up and walking daily to support his strength and mobility. Upon intake, this facility immediately labeled my father a fall risk and he was not allowed to use the restroom on his own or to get up out of bed at all. He was forced to wear a diaper and soil himself and his bed because no one had time to help him to the restroom. When he asked a staff member to help him to the restroom, he heard a senior staff member tell her to "Just let them go in their diapers and change them. It takes too much time to help them to the bathroom." As for "rehab", my father received PT for 30 minutes on four of the 10 days he was there. When he started to experience drops in blood pressure when standing, PT simply quit working with him instead of working with him while he was seated or lying down. He spent the remaining six days lying in bed losing muscle mass. Appallingly, in 10 days he was not given a shower and he was never allowed to brush or floss his teeth. Proper topical medications were not applied to his skin, so it is now dry, peeling, and covered with plaques. Additionally, because my father has celiac disease and is allergic to wheat, he needs a gluten free diet. At this facility, that meant he was given two hard boiled eggs and a strip of bacon for both breakfast and lunch with a plain piece of chicken and mushy canned vegetables for dinner. He was given only room temperature water to drink. In 10 days, he lost 30 lbs from not being properly fed and not receiving PT. For the duration of his stay, I attempted to contact members of his "care" team - nurse, doctor, PT - multiple times daily. I never received return calls. The only staff member who communicated with me regularly was the unit manager, Esther, who is lovely human. Unfortunately, she is in the unfavorable position of trying to cover for everyone who is not doing their jobs well. Terri and Kevin, the CNAs, are also fantastic humans. Ironically, once I informed the facility that I was pulling him out due to poor care, every single member of his "care" team called me within an hour to discourage that decision. When I finally realized that my father was being horribly neglected and pulled him out of this facility on day 11 (against their "advice"), my father was so weak he was unable to stand up or walk on his own. He was dehydrated and malnourished, requiring IV fluids the same day I picked him up. The discharge paperwork I was provided contained multiple inaccuracies regarding his medical conditions and was riddled with misspellings. I was not provided with a referral for in-home PT, despite multiple requests, and my father never received the shower chair and rollator walker that were billed to his insurance. Surely, on some level, this must be considered fraudulent. Sadly, it is clear that this facility only wants to collect funds and not be bothered by the patients or deal with the families. I shudder to think what would have happened if we were not in the position to provide this care for him. Moreover; the fact that this facility was receiving funds from insurance and Medicare while failing to deliver treatment to my father is quite clearly insurance fraud. If you need to place a loved one in a rehab facility and you have the luxury of time, please do your research. While most facilities are facing understaffing, there are many that still provide excellent care. This facility is by far the worst that my father has been in and I do not recommend it to anyone. The name is misleading, as our overall experience has been one that does NOT inspire.

The Inspire Rehab facility is a sham and I feel very sorry for anyone who lives there…read more The staff is without a doubt the worst staff I have ever seen. They are rude, aggressive and dangerous. How do I know this? I live just next to this facility and I see these staff members. They take breaks and drink alcohol, smoke weed and probably partake in other sorts of illicit drugs. THEN THEY GO BACK TO WORK AND TAKE CARE OF THE RESIDENTS! They drop their trash on the ground including biologic hazardous trash! I have engaged Inspire management several times regarding these problems. Never once have I ever felt like management cared to hear what I have to say and never once did anything ever change. The interior of Inspire is dirty, old and unkempt. If you have any option at all, do not get sent to Inspire and do not let your friends or family get sent there.