We had a great experience! We left our backpack by accident. They found and stored it in the office…read moreuntil we could drive back across the island to get it! Excellent service and communication

Excellent service! We parked under the wrong tree and ended up with a significant amount of dried…read moreon bird poop on the windshield and hood. We stopped here and they took the time to pressure wash the poop off before sending us through! Very thorough job. Also the posted price was $16 for a basic, but we only paid $14.50 after leaving a tip.

I was overcharged by $50! Put $50.00 gas... my car doesn't…read moretake more then $65. looked at my charges online & my bil was $100.00! was overcharged 2 weeks ago as well... At a different shell gas station My bill came to $94 instead of $50... Going to press charges at the Police station on Monday!

All the employees, led by an Awesome manager, are friendly, courteous, and always smiling. This…read morelocation is ALWAYS clean.

Needed to get my Turo rental car vacuumed and washed before turning it in, and the owner suggested…read moreSudz, which has locations in Lihue or Kapaa. Chose the Lihue location since it was near the airport and the Turo parking lot. It's located in an industrial area, and you can opt to just vacuum your car, just be aware that you might have trouble getting out if there's a line for the car wash. There are a good number of vacuuming stalls, and the stalls are spacious enough to get the hose around your car. Cost is $2 in quarters, so bring change. $2 was enough to vacuum an SUV's carpets, seats and trunk in one try, even though the nozzle kept coming off the stupid hose. Once you're done vacuuming you can back up and line up for the car wash, which costs $16 for a basic wash, which is all the car needed. You pay with a credit card at the kiosk and then drive forward when the guys using the brush to manually wash the front of your car direct you toward the washing area. They'll wash for a bit, then direct you to the autowash equipment. It was quick and efficient, if a little pricey for a basic wash.

I got the Big Kauhuna Wash and the guys did a great job on the prewash scrubbing of our wheels…read more Pricing is reasonable too. Vacuums were powerful for the sandy interior. My only issue was that the vacuum required quarters. I suggest instead building the cost of the vacuum into the wash price and make the vacuums require a unique code to be used instead.

Super rude attendant. She hates tourists and literally said "go back to where you came from" as we…read morewere just getting gas. Miserable human. Don't go here.

Pumping gas was fine however...The attendant who we dealt with inside was rude and obnoxious. Never…read moregoing back there again. Customer service was horrendous.

The clerk there was very rude, During his wait to access an available diesel pump, my husband was…read moreunexpectedly confronted by a Shell employee, identified as being engaged in cleaning duties nearby. This employee, without discernible provocation or justification, engaged My husband in a verbally aggressive manner. The confrontation escalated to include explicit threats of denying service and involving law enforcement. This unprovoked display of hostility was deeply disturbing, leaving my husband in a state of considerable consternation and feeling disrespected

Good stop to refuel, wash, and vacuum your rental car before returning it. Tip though, no more…read moremanagers special on the wash :( you used to be able to fill your car with a minimum of 8 gallons and get a wash for 99 cents! But alas, it is no more.

Reasonable cost, great for rental car return to avoid extra cleaning costs. Good job on the car…read morewash; even the big SUV's!!!

From the start I was very impressed on how quickly my phone call was responded to and in a few…read morehours Greg was here in Waimea detailing my SUV right there on site where my SUV was parked!! He quoted the job would take at least 3 hours, he completed in two!!!! I fully inspected my car while Greg explained all the details he did on my SUV. I couldn't believe how great my car looks!!! It's appearance is like the first day I took it of the dealership lot!!!! Great price, worth every dollar spent!!! Outstanding!!! Greg is not only the most friendliest but professional and obviously very skilled and experienced in auto detailing!! Highly recommend you give him a try!!!

6/22/25 @8:23pm lady worker was cursing at us for no reason. Using the "f" word. All we did was try…read moreand open the door to ask a question because the pump wasn't working. Even the local guy told us to go to another gas station and she's always rude. BUY YOUR GAS SOMEWHERE ELSE!!

None of the coffee machines where working .. sadly the had icecoffee but I'm used go the good…read morestuff

They fit me in on a Sunday afternoon and did an amazing Job. Excellent detailing…read more Mark was very accommodating. Highly recommend

I need a quick detail at the last minute for an vehicle inspection.. he came in clutch for me. Very…read morepleasant over the phone and website easy to navigate. Pricing is firm, no worries of him unminded you as client. Location was easy and assemble to get. I will book him again in the near future... thank you for your service.

OK price on gas. No trucks allowed in the car wash. Don't even try asking the ladies who work there…read more(Sourpuss 1, Sourpuss 2). That's pretty much all I have to say about this average gas station with less than average service.

No public restrooms for tourists. Even if your pregnant or over 70. A real problem as there is not…read moremuch to choose from in a remote area.

Worst car wash In the whole world Beware ,, Don't wash your car there ever ...-The car wash broke…read moremy windshield and they said I have no proof it is the car wash .. I heard the windshield break when the washer arm put pressure on my windshield ..I was right there as a witness yet Kilauea Shell car wash said I have no proof .. Don't go to Kilauea Shell for a car wash unless you are a good lawyer .. I should have taken it to court myself !!!!!!! ..