Horrible man! One of his incompetent employees canceled my policy when I called to remove a couple…read moreitems and add a new one. For two months I did not know this had happened and didn't realize my payments had stopped as well. I never received anything stating my policy had been canceled! NOTHING!!! Yes, I should have been aware the payments were not being taken from my account , but for three years, I had no issues. I had no reason to believe the money wasn't being withdrawn. He will not accept any fault in this and tells me I am responsible for three months worth of payments because they reinstated it. They never once reminded me my auto payments had stopped and that I needed to start them again. I can't afford that much at once. I am being punished for for his mistake. Not acceptable! Well now he's sending it to collections so my credit can suffer. All I wanted was for him to acknowledge the mistake of his employee and that he make this issue right. Nope! Look life happens! I work full time, go to school full time; I trusted the system. If he is your agent, make sure you check your policy and account monthly. I've accepted my fault in this, but he will not get a dime from me! Good luck if he's your agent

Great customer service and you just know the staff really cares. I couldn't find better rates…read moreanywhere else and the individual customer service is excellent. Dan, Ashely and Michelle take great care of my insurance needs in a timely manner and take the time to explain things. They have won me over. This is the best agency in Colorado Springs, look no further. DL

Nick Fransioli office is outstanding! especially Vanessa Mcmillian. She assisted me in several ways…read moreand was very timely. Big thanks to everyone and the team for all you do!

I was in a bind with an issue for a very long time and was getting nowhere. I finally spoke with…read moreKendall, and she went the extra mile to be able to assist me, when no one else could. Thanks a million Kendall. You are very good at what you do. I was so grateful that I was able to finally proceed forward with my process. THANK YOU!!!

We've had such a great experience here! They have always taken excellent care of us and have…read moreconsistently been responsive, helpful, and easy to work with. Anytime we have a question or need clarification, they're quick to respond and make sure we understand everything. We truly appreciate the level of service and care they provide and couldn't be happier with our experience!

This Stare Farm location has always been very nice, quick, and respectful when I have changed…read morevehicles and policies.

So far I am happy with my transition to State Farm. I've switched my auto and home insurance…read morepolicies because this carrier has saved me quite a bit compared to my former provider. The team here has been excellent from the start. This is such a relief considering I tried another local State Farm agent and I was not pleased at all with the first impression. This team has been friendly, courteous, empathetic to all my needs, and professional throughout the entire process. Special shout out to Chase for helping with my auto policies and to Sarah for being so responsive to my emails/questions and being available when I asked for time to sit down. Sarah went above and beyond to ensure I was getting what I needed and that I understood my policies. The office environment was clean and professional, and folks were all welcoming. I look forward to the services this agency will provide me and my family in the future.

Kevin and his team are very personable and down to earth agents, everyone is very friendly and…read moreremembers who you are, making you feel important and valued.

I highly recommend contacting this office. They will work hard to find the best quote taylored to…read morefit your needs. Andrew Smith gave 20 years of service to our Country. He supports several youth programs in the Springs. He retired and stayed here to open a new Allstate Insurance business because he he cares. If you own a motorcycle, he can get U THE best coverage. If you rent, U should have Renters Insurance. Neighbors can cause hazards that leave you out in the cold. Call him, support a Vet! He's got your back.

Tom's office is wonderful. The staff are very attentive and helpful. They have years of…read moreexperience and will go above and beyond to help you resolve your problem. Stop by and see their new office space. It is beautiful.

I love how I can go into the office and talk to a real person. The office staff has always been top…read morenotch. We have been with them since being stationed here 23 yrs ago.

Easily the Friendliest office in town! Always ready to help…read moreand answer any questions! With all her years of experience, Liz is definitely the one you want to talk to about Medicare Advantage plans which she knows so well. And, don't be afraid to ask Liz about her latest adventure traveling, and to see a few pictures. I would give 6 Stars if I could!

We had an unexpected family crisis and my mother needed special enrollment in Medicare and…read moresupplemental coverage in a very short amount of time. A friend of my wife referred us to Liz at MRC. She was invaluable through the whole process. She knows the system and how to navigate it. She's professional, punctual and responsive but most of all she's kind and understanding. I knew literally nothing about enrolling in non-employer sponsored healthcare. Liz carefully walked us through each step providing guidance on everything from how to fill out specific forms to how to get the local Social Security office to accept your paperwork without an appointment. Once my mother was enrolled in Medicare B, Liz was able to enroll her in the best supplemental plans in one day, right before the start of the next month. Additionally she ensured my mother got the best rates possible. Thanks to Liz she now has the best care available to her. Without MRC we would have been completely lost and probably would've had to delay life saving medical procedures. My family will forever be grateful to Liz and her staff for helping us in our time of need. I highly recommend Liz & MRC. They will be first call I make any time I have questions regarding Medicare.

This agency rocks. I asked for quotes several times and they provided every time. I didn't really…read morewant to change as I had been with my other coverage for decades, but, the tax increase with the insurance increase was not in the budget. Jeremy brought the bill down to fit my budget and kept my coverage.