Great experience! On time, efficient, friendly, conscientous... Will use them again. Excellent…read moreservice.

Wow--what an incredible experience! From start to finish, this team was fast, accommodating, and…read moreextremely communicative. The entire process felt effortless because of their professionalism and positive attitude. The three movers who helped us didn't just show up--they showed out! They worked quickly and efficiently, making what could have been a stressful day feel completely seamless. Everything was handled with care, and they went above and beyond to make sure we were satisfied. I will absolutely use their services again in the future and will be recommending them to everyone I know. If you want a moving company that delivers on every promise and then some, look no further!

Don't waste you time even trying to contact them. I initially called to see about getting an…read moreestimate to move within state and I was told to fill out a form on-line with a listing of all my household goods. I explained that I want someone to come to my residence to provide the estimate. I was told that someone would call me back later in the day. I never received a call. A week later I again called for an estimate and again told that I would get a call within 20 minutes. Well it has been another week and still have not received a call. If you are looking for Brothers to move you, I wish you better luck in actually getting any help at all. My advise - go look somewhere else with a company that actually cares and is interested in running a moving business.

I don't know where to begin. For starters movers arrived…read morelate. Within 45 mins of arrival all 4 crew members were taking a smoke break (mind you they're getting paid by the hour). 4 employees X 10 mins is almost an hour worth of labor, @$195 an hour just standing around leisurely smoking. The crew showed little care in my valuables. They placed dressers and furniture on a dolly and rolled them as fast as they could down my front stairs with a BAM! BAM! BAM! each time a new stair was taken. One crew member had a young diaper clad toddler in his personal car during the move. At one point he asked that some of my family watch his little girl while he continued to work. The little girl ended up falling down in the backyard and hitting her head on the concrete - creating a liability for the homeowner. Once my items were moved to the new house the little girl proceeded to play with my daughter's toys to keep her entertained and out of the way of the workmen. This speaks to the utter lack of professionalism of Brothers employees. This was not an ideal 'bring your kid to work' scenario. **Important** My refrigerator and a stand alone freezer would not fit through my door without taking off the doors. The movers refused to take the doors off the fridge and freezer to finish the job. Seems like a pretty standard procedure for movers to perform. They said they would just leave the items outside. I had to scramble through all of my unpacked boxes to find a screwdriver and socket set to remove the doors myself. Searching though all my packed stuff to find the required tools took a fair amount of time - all while they stood around and waited. The moving crew left trash, water bottles & clothing in the front yard of my old house. We moved 4 houses down the street, cost me $2.4K and I regret the day Brothers Moving and Storage ever came across my Google search. I'm moving again on the 22nd this month and I avoided this company like the plague. I'd recommend you do the same.

These movers were awful. First they were late and to move a tv cabinet they tied the doors together…read morewith rope. Did not remove any of the contents and then tipped it on its end. Attached is a photo of what it looked like when it got to our new house. Will NEVER use again. Would give zero stars if that was an option.

Zero stars if I couldn't,they didn't bother to call to give a quote and set up until after we'd…read moredone it ourselves and moved across the country. Yeah,way to go people.

No Call No Show. Suppose to be there Saturday morning at 9:00, called around 1000 saying guy had…read morefuneral, and another hurt back but they could be at house this afternoon and tomorrow morning if needed. No one showed up of called. After numerous calls and text got a text at 630 asking if 0900 Sunday morning would work. I said yes. Thinking everyone has crappy days. Waiting and at 1130 Sunday morning realized they would never show up and found another group. Still have not heard anything from Chris. I used this company 3 years ago and they did a good job. That's why I gave them so many chances also I have given their information to others. If you choose to use this company better have a good backup plan.

Very unprofessional. I had them scheduled to help me move. When they were 20 min late I called and…read morethey said they were on their way. Almost 2 hours waiting and not answering my phone calls. They never showed up and I finally get a text after 9 pm saying sorry I lost track of time but we can come tomorrow morning.